Reviews
Write a reviewNew 2024 GMC AT4
It was a great experience. I would definitely buy from them again.
New 2024 GMC AT4
It was a great experience. I would definitely buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darrell, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Used to be a great dealership
Unfortunately the service has gone downhill. You guys used to be so great! Waited 2 and a half hours for a scheduled oil service. For me, this is way too much. - Over booking? When I picked up my keys from the cashiers, they wouldn?t even stop playing on their phones to help me. It took all three of them to check me out and hand me keys. All looked annoyed that they had to put down their phones.- maybe some customer service etiquette courses or phone policies? I hope you guys see this as constructive feedback. Like I said, you guys were amazing before. I have 1 more prepaid service. I won?t be returning after this. Oh and JD in service is rad! Love that guy!
Used to be a great dealership
Unfortunately the service has gone downhill. You guys used to be so great! Waited 2 and a half hours for a scheduled oil service. For me, this is way too much. - Over booking? When I picked up my keys from the cashiers, they wouldn?t even stop playing on their phones to help me. It took all three of them to check me out and hand me keys. All looked annoyed that they had to put down their phones.- maybe some customer service etiquette courses or phone policies? I hope you guys see this as constructive feedback. Like I said, you guys were amazing before. I have 1 more prepaid service. I won?t be returning after this. Oh and JD in service is rad! Love that guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction is important to us, we definitely appreciate the feedback. Thank you for taking the time to let us know how we can do better. We have been very busy lately and our doing our best to service all of our customers as quickly as possible. We can make sure we do better at assisting customers in our service office.
Truck Service this month!
in quickly, work done very well, nice to have the video overview and clear information about my truck. even billing took care of my mistake!
Truck Service this month!
in quickly, work done very well, nice to have the video overview and clear information about my truck. even billing took care of my mistake!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jerry Seiner Buick GMC and we hope to see you again.
These guys just don't value your time.
I make an appointment for an oil change, but it still takes them 2.5 hours (they quoted me less than 90 mins). When I arrive they act like they don't know I'm coming, even though I know full well they have all my info because I've been getting reminder texts and emails for my appt. They break my air filter while pulling it out and then tell me I really should get it replaced since it's broken. (They're the only ones who have ever touched it!) I get jerked around as a woman here. They make no apologies, they don't wash my car, they just don't value my time. No more. I will literally go anywhere and pay more just to not have to be treated like trash by these guys.
These guys just don't value your time.
I make an appointment for an oil change, but it still takes them 2.5 hours (they quoted me less than 90 mins). When I arrive they act like they don't know I'm coming, even though I know full well they have all my info because I've been getting reminder texts and emails for my appt. They break my air filter while pulling it out and then tell me I really should get it replaced since it's broken. (They're the only ones who have ever touched it!) I get jerked around as a woman here. They make no apologies, they don't wash my car, they just don't value my time. No more. I will literally go anywhere and pay more just to not have to be treated like trash by these guys.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best service experience ever!
Best service experience ever! J.D. Heno is by far the best Service advisor I ever had the pleasure to work with. He went way above and beyond to help work through the issue I have having. I highly recommend J.D to any others who is looking for someone that cares and give great follow-up afterwards.
Best service experience ever!
Best service experience ever! J.D. Heno is by far the best Service advisor I ever had the pleasure to work with. He went way above and beyond to help work through the issue I have having. I highly recommend J.D to any others who is looking for someone that cares and give great follow-up afterwards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JD the service technician was very helpful and
JD the service technician was very helpful and professional. He represents the dealership well. I had service on my 2008 GMC truck. Nice place to do business with.
JD the service technician was very helpful and
JD the service technician was very helpful and professional. He represents the dealership well. I had service on my 2008 GMC truck. Nice place to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed
The worse, Its been a year and a half waiting to get my car floor mattes which I paid for them when I bought my car from this dealership and the funny thing they told me 4-6 weeks you will get them when I bought the car !
Disappointed
The worse, Its been a year and a half waiting to get my car floor mattes which I paid for them when I bought my car from this dealership and the funny thing they told me 4-6 weeks you will get them when I bought the car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
The Jerry’ Seiner GMC dealership has taken good care of
The Jerry’ Seiner GMC dealership has taken good care of me! I’ve purchased a number of vehicles from them and have very good experiences.
The Jerry’ Seiner GMC dealership has taken good care of
The Jerry’ Seiner GMC dealership has taken good care of me! I’ve purchased a number of vehicles from them and have very good experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Neil! Thanks for the 5 stars and your kind review! Let us know if you need anything! - Laurel Hill (Customer Relations Manager)
Nate Garza at Jerry Seiner is amazing.
Nate Garza at Jerry Seiner is amazing. I'm sure i bugged him more than my fair share about the arrival of my vehicle. The dealership entirely is all very friendly and helpful. They bent over backwards to make sure i got what i wanted/needed. You can tell they work hard to make sure you keep coming back. Which i will.
Nate Garza at Jerry Seiner is amazing.
Nate Garza at Jerry Seiner is amazing. I'm sure i bugged him more than my fair share about the arrival of my vehicle. The dealership entirely is all very friendly and helpful. They bent over backwards to make sure i got what i wanted/needed. You can tell they work hard to make sure you keep coming back. Which i will.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review and for mentioning Nate! - Laurel Hill (Customer Relations Manager)
Best Dealership in Utah
Nate Garza at Jerry Seiner is amazing. I'm sure i bugged him more than my fair share about the arrival of my vehicle. The dealership entirely is all very friendly and helpful. They bent over backwards to make sure i got what i wanted/needed. You can tell they work hard to make sure you keep coming back. Which i will.
Best Dealership in Utah
Nate Garza at Jerry Seiner is amazing. I'm sure i bugged him more than my fair share about the arrival of my vehicle. The dealership entirely is all very friendly and helpful. They bent over backwards to make sure i got what i wanted/needed. You can tell they work hard to make sure you keep coming back. Which i will.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and the 5 stars! We appreciate you and look forward to seeing you again whenever you need service or another vehicle! - Laurel Hill (Customer Relations Manager)