Doug Smith Autoplex

5.0 out of 5 (5.0) 74 reviews

Dealer on Cars.com since April 2004

Currently in stock!

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Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

5.0 out of 5 5.0
74 lifetime reviews. Includes reviews of Doug Smith Autoplex from DealerRater.com
  • Great Service, In and Out Very Quickly
    May 9, 2016

    Greatly surprise at how quickly we were in and out of the dealership. Tyson was great in helping us figure out our new 2015 Jeep Grand Cherokee Overla...nd. Would definitely recommend him and our finance lady was also great. Love my new vehicle and if I have no problems in the near future will continue to buy the Grand Cherokee. I have bought many vehicles over the years and this was probably one of the best experiences I've had.

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    Not Applicable
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, thank you for taking the time to leave an excellent review! We are pleased to hear you had a great experience with our team. They will be happy ...to hear your kind words. We greatly appreciate your business and look forward to seeing you again in the future.


  • 5.0 out of 5
    First Time Car Buyer - Great Experience with Zach
    February 12, 2018

    My wife and recently purchased a Certified Pre-Owned 2017 Kia Sorento. Since the purchase we have been nothing short of satisfied with our choice. The... vehicle is like new and we have not had any problems. The Kia warranties are unmatched and gave us added confidence in our purchase. What we were most impressed with was our overall buying experience. This was our first car we bought from a dealership and we were fairly hesitant because everyone we spoke to had negative stories about buying a car and dealing with a dealership. That was not the case at all at the Doug Smith Kia Dealership. First off, they were the only dealership our friends and colleagues said good things about so we decided to go with them. The minute we were there we felt welcomed and not pressured at all. Fortunately we were able to work with the best salesman???Zachary Hansen. He was the most cheerful, laid back guy. He listened to everything we wanted and showed us just that. Never once did he try to persuade us in a different direction. Even our test drive with him was fun and relaxing. Zach seriously made all the difference in the world and actually made our first time experience so good we said we???re coming back to him and getting another car soon. He even went out of his way to get us some trade in money for our old car, which I didn???t think we could anything. He also kept in touch and sent us some friendly letters in the mail to thank us and make sure we were doing well. If you are in the market for a Kia or any car, I fully endorse and recommend Doug Smith. Ask for Zachary Hansen! You will not regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
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    Friendliness
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    First Time Car Buyer - Great Experience with Zach
    February 11, 2018

    My wife and recently purchased a Certified Pre-Owned 2017 Kia Sorento. Since the purchase we have been nothing short of satisfied with our choice. The... vehicle is like new and we have not had any problems. The Kia warranties are unmatched and gave us added confidence in our purchase. What we were most impressed with was our overall buying experience. This was our first car we bought from a dealership and we were fairly hesitant because everyone we spoke to had negative stories about buying a car and dealing with a dealership. That was not the case at all at the Doug Smith Kia Dealership. First off, they were the only dealership our friends and colleagues said good things about so we decided to go with them. The minute we were there we felt welcomed and not pressured at all. Fortunately we were able to work with the best salesman…Zachary Hansen. He was the most cheerful, laid back guy. He listened to everything we wanted and showed us just that. Never once did he try to persuade us in a different direction. Even our test drive with him was fun and relaxing. Zach seriously made all the difference in the world and actually made our first time experience so good we said we’re coming back to him and getting another car soon. He even went out of his way to get us some trade in money for our old car, which I didn’t think we could anything. He also kept in touch and sent us some friendly letters in the mail to thank us and make sure we were doing well. If you are in the market for a Kia or any car, I fully endorse and recommend Doug Smith. Ask for Zachary Hansen! You will not regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, Thanks for taking the time to share your experience with others. Zachary will be very pleased to hear your kind remarks. We love hearing storie...s like yours. We're happy to help with anything else you made need and looking forward to working with you for many years to come.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Doug Smith Autoplex from DealerRater.com

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Service Pricing

    Wheel Alignment (4WD)

    $59.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 1066 Offers on 40 Models

About Our Dealership

Dealer on Cars.com since April 2004

Doug Smith has now been serving the Wasatch front for over 35 years. We are proud to offer 7 brands and 2 convenient locations- one in American Fork, Utah and our new, second store in Spanish Fork, Utah. New or Used, Doug Smith Auto will provide you with the best car buying experience. And when you buy any car from Doug Smith Autoplex, your vehicle comes with our 2-year no maintenance package.

"Find Out What the "Doug Smith Experience" Is All About. 2-Year No Charge Maintenance with every New purchase."
Doug Smith Autoplex
523 W. Main St American Fork, UT 84003
New (801) 692-0903
Used (801) 692-0901
Service (801) 692-0899
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