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Rick Hendrick Toyota Sandy Springs

(2,823 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Honestly everybody was helpful and nice during my car

Honestly everybody was helpful and nice during my car search. Nate ended up assisting me and making sure I got what I wanted. They have a good team. I was shocked that they even have somebody to set up the apps for you. Thank you Nate and Alyssa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

Great Experience with Maya at Rick Hendrick Toyota Sandy

Great Experience with Maya at Rick Hendrick Toyota Sandy Springs I had the pleasure of working with Maya from the Internet Sales Department at Rick Hendrick Toyota Sandy Springs, and I couldn’t be more impressed with her service. From our initial interaction, Maya was incredibly professional, responsive, and attentive to my needs. She took the time to answer all of my questions in detail and provided valuable information about the vehicles I was interested in. Maya’s communication was clear and transparent, making sure I had all the details I needed to make an informed decision. What I appreciated most was her no-pressure approach—she made sure I felt comfortable every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

I had the pleasure of working with Maya from the Internet

I had the pleasure of working with Maya from the Internet Sales Department at Rick Hendrick Toyota Sandy Springs, and I couldn’t be more impressed with her service. From our initial interaction, Maya was incredibly professional, responsive, and attentive to my needs. She took the time to answer all of my questions in detail and provided valuable information about the vehicles I was interested in. Maya’s communication was clear and transparent, making sure I had all the details I needed to make an informed decision. What I appreciated most was her no-pressure approach—she made sure I felt comfortable every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

I worked with Tyler and Nate on an incoming rav4.

I worked with Tyler and Nate on an incoming rav4. I appreciate how they kept checking in on me and giving me updates regarding my car. Once it arrived I was in and out. Alyssa was also helpful with the set up for my android auto! I don’t know if I would have got it connected if it wasn’t for her. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

I bought my car from Rick Hendrick fifteen years ago and

I bought my car from Rick Hendrick fifteen years ago and am happy my new regular concierge, Andrew Bible, thinks I can get another five -- possibly ten -- years out of my beloved Yaris hatchback. When I came in for routine maintenance (the key to longevity) and the inspection revealed the serpentine belt and brakes were past their life expectancies. (This was not a surprise to me. I'd been expecting the news about the brakes for a year, and if a belt lasts 110,000 miles, it owes me nothing.) All the parts weren't on site and I couldn't wait hours for their delivery, so Andrew held my bill for the oil and filter change until the next week, when I could get the belt and brakes done. When I was able to return for the rest of the work, he bumped me to the front of the line so I wouldn't have to wait long. I returned a couple weeks later to have the squeaky belt tightened, and Andrew arranged to fit me between scheduled customers. The weirdest, best thing about Hendrick Toyota is the culture. I don't know if others have had the same experience, but I have never felt pressured at this dealership. My buying experience was insanely smooth. I've returned for all my maintenance, taking advantage of coupons and service specials. The only thing that would make me happier with Rick Hendrick Toyota is if it relocated to my end of town. Great dealership, great culture, great people. Much appreciated.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

The staff is really friendly, I was greeted by Selma who

The staff is really friendly, I was greeted by Selma who assisted me with the coffee machine. I did not have an appointment but Tyler stepped in to help me. The 4Runner I wanted wasn’t available at this location, but he was able to help me out. After about 3 days, I finally got the car I wanted. Happy to do business with RHT and Tyler. The delivery supervisor, I believe her name was Alyssa was kind in helping set up the apps. Thankful for all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your business and for your kind words. We are constantly striving for perfection in regards to our clients’ experience. Reviews like this just affirm that we are moving in the right direction! Welcome to our Hendrick Family! Tim Hackney General Manager

I had an outstanding experience with Taye Royce while car

I had an outstanding experience with Taye Royce while car shopping. He went above and beyond to make sure I felt comfortable and informed throughout the process. Taye was patient, knowledgeable, and truly dedicated to finding the right car for me. His excellent customer service and attention to detail made all the difference. Highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Stephanie at Rick Hendrick Toyota is fantastic!

Stephanie at Rick Hendrick Toyota is fantastic! She helped me get the exact car I wanted in less than one week, when the other area dealers told me it would be a minimum three to four month wait. Her attentiveness and product knowledge are top notch - a true professional. Go see Stephanie if you are looking for a great purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reviews like this really brighten our day! Welcome to our family here and we look forward to being of service in the future! Tim Hackney General Manager

Saint hizo que todo el proceso de comprar mi auto nuevo

Saint hizo que todo el proceso de comprar mi auto nuevo fuera rápido y sin complicaciones. Excelente experiencia con Saint en Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the 5 Stars and welcome to our Hendrick Family! Tim Hackney General Manager

I had an amazing experience car shopping with Taye!

I had an amazing experience car shopping with Taye! From start to finish, Taye was incredibly helpful, friendly, and knowledgeable. He really took the time to listen to what I was looking for and made sure I understood all my options. There was no pressure at any point, which made the whole process so much more enjoyable. Taye even went above and beyond, helping me compare different models and offering honest advice. If you're looking for an stress-free, enjoyable car shopping experience, I highly recommend reaching out to Taye—he truly made the process seamless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager