Mercedes Benz Pembroke Pines
Florian Godoy is the man you want to see if your looking for great service. He keeps you up to date on what's going on as well as speedy service. You all rocked!
My A/C had a leakage. They refill my freon and put a color to a gas to discover the leak.
Very good service and Cristian Martinez is a very good service advisor.
Extremely smooth process. Alex Ruiz form the device department was phenomenal.
Terrific people and process. Purchased new and I was in and out. Smooth.
Service experience was great as always. Facilities were clean, Covid-19 protocols in place and adhered to. Service advisor was curteous.
Hi Francise, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience Would recommend Service was quick Clean and nice environment Staff was attentive and great
Nicole, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.
stephan Douglas was amazing!! very informative and attentive
Hi Jenniffer, thanks for your praise and kind comments about Stephan. If you ever need help, just give us a call. Happy motoring!
Customer service/ Repair
I?ve owned Mercedes-Benz since 2006, maintenance and extended warranty claims are seem to always be a challenge. In the past warranty claims have been denied with mixed messages from different dealers. Christian from Mercedes-Benz of Pembroke Pines has easily been the best customer service rep I?ve dealt with. He is very helpful, takes his time to explain everything and is quick to respond. Other customer service reps are just plain lazy and not honest. I will continue to bring my car to Christian as long as I can, thanks again.
Enrique, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
It?s always a pleasure to go to take my car for service. They take very good care of me.
Hi Federico, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!