Reviews
The experience was great but what made it really good was
The experience was great but what made it really good was our salesperson Smilag. She listened to what we were looking for and ensured that she tried her best to get all of those things done. Not to mention she is very sweet
The experience was great but what made it really good was
The experience was great but what made it really good was our salesperson Smilag. She listened to what we were looking for and ensured that she tried her best to get all of those things done. Not to mention she is very sweet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us, Stephanie Higgins! Please don't hesitate to reach out if there's anything additional we can do for you.
Thé customers service is very good.
Thé customers service is very good. The staff at the service department is kind and very helpful. The waiting time to get your car backed is minimal. My repairs are always satisfactory.
Thé customers service is very good.
Thé customers service is very good. The staff at the service department is kind and very helpful. The waiting time to get your car backed is minimal. My repairs are always satisfactory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
After many years, I decided to comeback to this
After many years, I decided to comeback to this dealership; but due my restricted possibilities, I had low hopes they could meet my budget. Surprisingly, without any kind of pressure, with a lot of empathy, and with a huge commitment trying to help me and trying their best to find and design a deal that I could accept, I was able to get my new car. Kudos to all the team that helped me (especially to Winsley Cadet, Miguel Carou, and Robert Montoya)... They won back my (and my family) heart and loyalty with great professionalism, empathy, commitment, and commitment to help!
After many years, I decided to comeback to this
After many years, I decided to comeback to this dealership; but due my restricted possibilities, I had low hopes they could meet my budget. Surprisingly, without any kind of pressure, with a lot of empathy, and with a huge commitment trying to help me and trying their best to find and design a deal that I could accept, I was able to get my new car. Kudos to all the team that helped me (especially to Winsley Cadet, Miguel Carou, and Robert Montoya)... They won back my (and my family) heart and loyalty with great professionalism, empathy, commitment, and commitment to help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jorge, thank you so much for your positive comments about Mercedes-Benz of Pembroke Pines! Please don't hesitate to reach out if there's anything additional we can do for you.
The dealership is amazing.
The dealership is amazing. Very clean. I felt extremely welcome. The attention is great and the service too. The sales person listened to me and not only met my expectations but surpassed them giving me a grat price. The person in the finance dept. Was also very nice and helpful.
The dealership is amazing.
The dealership is amazing. Very clean. I felt extremely welcome. The attention is great and the service too. The sales person listened to me and not only met my expectations but surpassed them giving me a grat price. The person in the finance dept. Was also very nice and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!
REALLY PROFESSIONAL STAFF AND A GREAT QUALITY OF SERVICE
REALLY PROFESSIONAL STAFF AND A GREAT QUALITY OF SERVICE IT WAS A PLEASURE TO DO BUSINESS WITH THE STAFF AND THE SITE WAS VERY IMPRESSIVE
REALLY PROFESSIONAL STAFF AND A GREAT QUALITY OF SERVICE
REALLY PROFESSIONAL STAFF AND A GREAT QUALITY OF SERVICE IT WAS A PLEASURE TO DO BUSINESS WITH THE STAFF AND THE SITE WAS VERY IMPRESSIVE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
John cook the salesman excellent.
John cook the salesman excellent. He was very professional and very in making the deal so would that I would agree to accept. To the price that I would agree.
John cook the salesman excellent.
John cook the salesman excellent. He was very professional and very in making the deal so would that I would agree to accept. To the price that I would agree.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Wilson! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service and purchase process Adrian was
Great customer service and purchase process Adrian was patient and knowledgeable Ricardo and Me Montoya made it a great smooth experience I highly recommend all the way
Great customer service and purchase process Adrian was
Great customer service and purchase process Adrian was patient and knowledgeable Ricardo and Me Montoya made it a great smooth experience I highly recommend all the way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!
The best service very professional all the staff my sales
The best service very professional all the staff my sales men Julian was very patience explain me everithing and great customer service the Finace guy Serrano was very seeet and professional the Finace director very nice and gentle
The best service very professional all the staff my sales
The best service very professional all the staff my sales men Julian was very patience explain me everithing and great customer service the Finace guy Serrano was very seeet and professional the Finace director very nice and gentle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.
Yasmany was the Service Advisor assigned to me and he was
Yasmany was the Service Advisor assigned to me and he was awesome! He communicated with me at the time of drop off and during the day kept me informed of the progress. Drop off and pick up were a breeze.
Yasmany was the Service Advisor assigned to me and he was
Yasmany was the Service Advisor assigned to me and he was awesome! He communicated with me at the time of drop off and during the day kept me informed of the progress. Drop off and pick up were a breeze.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Despite some initial misunderstandings, management
Despite some initial misunderstandings, management promptly addressed my issues and concerns. The seller was professional, courteous, and helpful.
Despite some initial misunderstandings, management
Despite some initial misunderstandings, management promptly addressed my issues and concerns. The seller was professional, courteous, and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.