Mercedes-Benz of Pembroke Pines

Great experience working with Omar. He is very focused on customer satisfaction and went the extra mile to overcome some late minute issues. It has been the faster lease renewal I had gone thru !

I came to purchase my vehicle on from another city and they had everything ready for me upon arrival. this was my first time purchasing a car on my own, and everyone was very helpful and accommodating- both the sales associate who helped me and the advisor. My only discrepancy is that they didn’t have a big bow to put on the car after it was purchased haha!

Service center associate Yasmany lacks customer service. I started with Yasmany and a different guy sent a text to pick up my car. I called to get transportation to pick up my car and was told that the service advisor and the service manager is busy.The receptionist said there was no one to provide a link for an Uber. I recommend going elsewhere for vehicle service, not Mercedes Pembroke Pines.

I felt welcomed, was greeted by everyone. I was not judged by looks nor appearance.

the best is the Joshua the salesman who sold me the car, without any pressure and a lot of patience

I liked how they treated me and how they helped me make my best choice. (Ricardo Vargas )

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LADIES BEWARE OF THEIR SERVICE CENTER! If you go alone and without a man, you will be taken advantage of. The service "advisor" tried to sell me a service I very clearly did not need, and when I brought it up (he had my service history directly in front of him and myself), he had no choice but to agree with me and say there was no need for a service. Clear scam trying to take advantage of women who are likely to be less knowledgable of this industry. Didn't take any industry knowledge to have common sense to ask why he was saying I needed a $500 10k mile service when directly on his computer it said I was not due till 4 months from now or 6K more miles. Go to a local mom and pop shop, they will take MUCH better care of you than this place.

Work done in a timely fashion and right. High recommended. Will continue to rake my car ther6.

Excellent service and William Gonzalez, Ricardo Salas, Robert Baldor, Miguel Caro and The General Manager Bert are the best. I recommend this dealership for all your Mercedes Needs