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Reviews

Average Ratings

4.7
119 lifetime reviews.
  • Fast, No-Nonsense, No Games

    I went in expecting to do battle with the dealerships but Franco from Don Sitts took the fight out of the experience. He was inviting, not pushy, ...

    Dealer Response

    Your business is greatly appreciated. It's important that our customers are comfortable and never pressured. Franco, along with the rest of our s...


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    I went in expecting to do battle with the dealerships but Franco from Don Sitts took the fight out of the experience. He was inviting, not pushy, and asked me what he could do to make me happy and how he could get my business today.He actually took my educated offer and I was out the door within two hours of arriving. I really got a sense this place was not littered with phoney salespeople and Jason in the business office found a very good rate that beat my credit union's rate! I would definitely recommend Don Sitts!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your business is greatly appreciated. It's important that our customers are comfortable and never pressured. Franco, along with the rest of our staff work very hard to make sure our customers get the best deal possible from start to finish. We want our customers to know they can count on us as much after the sale as before. Enjoy your new vehicle and again Thank you for your purchase and your trust.


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  • Would definitely recommend!

    I had been in the market for a Cadillac ATS with a very particular list of drive train and tech options for quite awhile. After thinking I found t...

    Dealer Response

    We value our customers and work hard to make sure we have the best product available. Never any pressure and always take every customer serious! ...


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    I had been in the market for a Cadillac ATS with a very particular list of drive train and tech options for quite awhile. After thinking I found the exact ATS I wanted which turned into me having a terrible experience at the dealership down the road I felt like I was out of options. I was scrolling through auto trader and boom! A gorgeous switchblade silver ATS popped up. It had everything I wanted from AWD to the 3.6 liter v6 and all the tech a person could possibly ask for. I decided to inquire about the vehicle through the online service and promptly received an email back from Ted Mowen. He was incredibly friendly and accommodating to someone who as far as he knew wasn't even a serious buyer. After some emailing back and fourth I decided to set up a day and time to look at the car and it turned out to be better than what I expected. The car was absolutely flawless! Every person inside the dealership was very friendly and welcoming and it was the most hassle free and painless car buying experience I've ever had. Ted even held the car for me until I was able to come in as he knew I was an absolutely serious and particular buyer. The price was very fair and for once I didn't even feel the need to haggle. I am over the moon with this car! It is everything I wanted and then some. Jason Cook was very friendly and professional on the financing side of the deal as well. The entire experience was so smooth and enjoyable. It also turns out my father purchased a classic car from Don Sitts four years ago. I would definitely recommend this dealership to anyone in the market for a classic or a modern sport or luxury car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We value our customers and work hard to make sure we have the best product available. Never any pressure and always take every customer serious! Making car buying smooth and enjoyable is our everyday goal! We also have an Excellent Friendly and Experienced Service department to handle your maintenance and automotive needs! Thank you for your business and your review! Look forward to helping you in the future!


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  • Great Experience

    My daughter recently graduated from college and was ready to upgrade her car. I went along for moral support. The experience we had from start to ...

    Dealer Response

    Congratulations on your daughter graduating college! We appreciate the opportunity to help her with her major purchase and assist her with getting...


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    My daughter recently graduated from college and was ready to upgrade her car. I went along for moral support. The experience we had from start to finish at Don Sitts Auto Sales could not have been better. We got a good deal from our Sales Rep Mike and had a "no pressure experience". Mike even found a blemish in the paint that I hadnt noticed. He found it after we signed all the paperwork and told us they would fix it. That was without us asking for anything. I believe This is a dealer with a high level of integrity. I've never felt better about an experience buying a car. I am very thankful that Don Sitts helped give my daughter such a great experience the first time she spent her hard earned money on a car. Thank You!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your daughter graduating college! We appreciate the opportunity to help her with her major purchase and assist her with getting the vehicle she wanted! We never pressure and always do whatever we can to help. You can always count on us to take care of our customers from start to finish and even after they take delivery. We also have an outstanding Service Department that will also be glad to help her when her vehicle needs service! Your Business is greatly appreciated!


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  • Wonderful customer service

    very helpful and wonderful customer service is would recommend Don Sitts Auto Sales to any and everyone

    Dealer Response

    Customer Service is what Don Sitts is all about! No matter if your near or far! Thank you for allowing us to assist you with your automotive needs.


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    very helpful and wonderful customer service is would recommend Don Sitts Auto Sales to any and everyone

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer Service is what Don Sitts is all about! No matter if your near or far! Thank you for allowing us to assist you with your automotive needs.


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  • Very fun and friendly

    Everything was very smooth. It made shopping and buying a used car enjoyable. The people in all departments were friendly. I liked the set up and ...

    Dealer Response

    Thank you for your business and your kind words. It is our everyday goal to make sure your car buying experience is a no pressure and an enjoyable...


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    Everything was very smooth. It made shopping and buying a used car enjoyable. The people in all departments were friendly. I liked the set up and lay out of all their buildings and lots. It has a very nostalgic feel to it. I would definitely recommend visiting and I will definitely look to purchase a used car there again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business and your kind words. It is our everyday goal to make sure your car buying experience is a no pressure and an enjoyable transaction! Remember we are here for you as much after the sale as before!


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  • 2001 Camaro SS

    I would highly recommend this dealer. Great sales staff, this is the second vehicle purchased from them. Hope to do more business in the future.

    Dealer Response

    Thank you for taking a few moments to recognize our staff. We try hard everyday to make vehicle buying a simple and exciting experience. We apprec...


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    I would highly recommend this dealer. Great sales staff, this is the second vehicle purchased from them. Hope to do more business in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking a few moments to recognize our staff. We try hard everyday to make vehicle buying a simple and exciting experience. We appreciate your loyalty and look forward to helping you, your family and friends in the future! Your Business is greatly appreciated!


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  • Best Customer Service Ever!!!!!!

    I have purchased a 2008 Toyota Camry SE on January and this is my second purchase at Don Sitts as in Lexus IS 250. My sales agent is Joe and finan...

    Dealer Response

    Thank you for your loyalty! We strive to take care of our customers before, during and after every sale. We want our customers to be satisfied a...


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    I have purchased a 2008 Toyota Camry SE on January and this is my second purchase at Don Sitts as in Lexus IS 250. My sales agent is Joe and financial part was provided by Jason and Terry. So what to say?! I really can't find enough words to express my appreciation to this dealership and employees. Guys - You're AWESOME!! I love the car that I purchased and Joe and Jason did the best ever job even with my low credit score to make me happy getting the vehicle I really like. God bless you guys and see you soon for sure coz my family want to purchase more vehicles from you. I will never ever change my dealership for another one. Don Sitts - Forever !!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your loyalty! We strive to take care of our customers before, during and after every sale. We want our customers to be satisfied and fulfill their wants and needs! We look forward to helping you, your family and friends in the years to come! Enjoy your Lexus. As always, your business is greatly appreciated.


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  • Purchased 2014 Subaru

    Very friendly and fair dealer. Love the car we purchased.

    Dealer Response

    Friendly and Fair is the only way we do Business! Taking care of our customers is our everyday goal. We want our customers to always feel right at...


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    Very friendly and fair dealer. Love the car we purchased.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Friendly and Fair is the only way we do Business! Taking care of our customers is our everyday goal. We want our customers to always feel right at home! NO Games, No Gimmicks! No Pressure. Your Business is greatly appreciated!


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  • Dealership never contacted me

    I sent an email to this dealership asking about a vehicle that was advertised on Cars.com. I never received a phone call or email back. I ended up...

    Dealer Response

    Upon receiving our unsatisfactory review, We reached out to the customer to find out what happened. We don't ignore problems, we listen and try ...


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    I sent an email to this dealership asking about a vehicle that was advertised on Cars.com. I never received a phone call or email back. I ended up going to another dealership and purchasing a vehicle since nobody responded to me.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Upon receiving our unsatisfactory review, We reached out to the customer to find out what happened. We don't ignore problems, we listen and try to resolve them. In this case, the customer didn't reach out to a Manager when it occurred and chose to give us a bad review 2 weeks later. We respect her frustration and understand that she is upset. We just wish she also would of communicated with Management if our Sales person dropped the Ball. Were not perfect but when we make a mistake, we learn from it and work not to let it happen again.


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  • Pleasant experience!!

    We have bought several vehicles from Don Sitts...every time it has been very easy and enjoyable experience. Our sales rep Jeff and Terry in financ...

    Dealer Response

    Thank you for your loyalty and your kind words. Taking care of our customers is what sets us apart from the rest, along with our number one prior...


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    We have bought several vehicles from Don Sitts...every time it has been very easy and enjoyable experience. Our sales rep Jeff and Terry in finance were terrific. There is none of the typical high pressure, insult your intelligence tactics there....just an overall great staff that's keeps us coming back and I thank you for that.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your loyalty and your kind words. Taking care of our customers is what sets us apart from the rest, along with our number one priority. We value each and everyone and will never pressure any of them. Enjoy your new vehicle and will look forward to helping you in the future.


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