Bought a car there that wasn't 100%. We were promised that the repairs would be taken care of. They weren't! A year later and 72 phone calls... nothing got accomplished. There rude and never call us back. After a year and the car being paid off still no title. Then they randomly threw on 250.00 on us for nothing. They are scam and a big rip off. Don't go there!
On 4/20/18, I went and looked for a car there only because my old car broke down and I saw a Civic there online, which looked very nice, low mileage. I... get there the sales manager tells me "you don't want that. There's too much wrong with it"So I found a Lancer. (I'm a mom and needed a reliable car) Beautiful. Drove nice, no problems. I've taken this car down NUMEROUS TIMES to get fixed. Check engine light kept coming on. They ran their obd2 scanner and cleared the codes. They didn't run it to see what the issue was. They didn't and still don't have the correct title for that car. I have proof from PennDot that the mileage was tampered with. It's about a 20,000 mile difference. Needless to say, I'm STILL driving around with the dealer plate on. Yes, no joke. I have stopped trying to contact them and my plan is in progress with them. Charlie told me to come down to get my down payment back. He said he'd be happy to give it to me and sell it to someone else. I explained I couldn't take off work and that's the only car I have to drive and said to come down on my day off. I did and he took me that he spoke with the owner and said the only things they could do was put me in another car. Haha!! DON'T EVER GO THERE. THEY'LL JUST GIVE YOU THE RUN AROUND. DON'T WASTE YOUR TIME!!
Nunca jamás vaya a este lugar el personal es muy irresponsable todo lo que quieren es el dinero y los vehículos ahí no sirven lo que venden... son pura basura,el manager nos trato de forma agresiva y nos hecho del lugar cuando le planteamos los problemas que tenía el vehículo evite dolor de cabeza y pérdida de dinero.el Charlie es un inconsciente solo le interesa obtener el dinero y punto NO VAYA A ESE LUGAR! Por mi no le daría ninguna estrella no vale la pena! No sé cómo esos negocios así tienen licencia para vender.solo para ventas son rápido después de tener tu dinero no les importa nada.
I went in and found a beautiful 2012 Chevy Cruz for sale. Teresa initially helped me and said I could hold the car with a 100% refundable deposit. I made... the deposit and waited for finance approval. On Monday I received the financing quote from the bank which they raised the price of the car and I was not satisfied. The next day I went in and talked to the owner to get my deposit back and he said that they would find something else for me so I left with them still having my deposit and I asked if it would still be refundable, to which the answer ws yes. Two days later I had a family emergency and I asked if I could get my deposit and the owner said I had to wait for the assistant manager. When the assistant manager came he said I had to wait for the manager who told me I had to wait for the assistant manager. At this point I was getting very annoyed because I was expected at the hospital. Finally they came out and said they would not refund my money. I lost it a little and had to fight tooth and nail to get my money...but not all of it. They wrote me a check and I had to pay $7.50 to cash the check at their bank. They tried to lie and get out of paying me any way they could. I vehemently encourage anyone to go somewhere else. Every question I asked the normal sales team fell on deaf ears and had to be run by the owner. They have no idea what they are doing at this place. All they know is once they have your money they have you by the reigns. PLEASE GO SOMEWHERE ELSE SO YOU ARE NOT DISAPPOINTED!!!
Went in looking for a Jeep Liberty. They had a 2006. Price was a little high but worked with me on that. I was expecting to have to bring it back for... service. Nothing wrong with it. One of the Best Buy here’s in the Lehigh valley. I have no problems with my Jeep. Staff is friendly, owners will work with you. Would and do recommend Pershing’s auto to anyone. So if you are looking for a good and reliable vehicle I recommend that
Terrible poor service , employees not very knowledgeable they have to call owner for everything he never answer s trashy vehicles all around a big failure
Today we had a terrible experience. Brought my car for them to take a look because we had the same issues just days after we bought the car. The lady that... was there was terrible and was on a high horse and treated me and my boyfriend like we were trash. I would never recommend anyone getting their car serviced there. I'm so dumbfounded on how we were treated.
Pattie and everyone we're extremely helpful to me and my friend. We found the perfect car. Thank you so much for the help.
Bought an jetta from them and didn't get the full experience until I left the dealer. Trans wasn't shifting right, never told about any problems. They... offered to pay 50/50 on a used trans. I fixed it myself with new solenoids and they refused to compensate me for the work done. STAY AWAY!
The representative was very welcoming , and easily explained the process and was easy to relate too .