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Reviews

Average Ratings

4.5
495 lifetime reviews.
  • Global Imports BMW

    Dealership was well set up and well run. Everyone that I encountered was friendly and courteous. Our salesman and the finance department went abov...

    Dealer Response

    Thank you so much for the 5 Star review? and for your kind words about our Finance and Sales Departments! We hope you have a wonderful day and hop...


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    Dealership was well set up and well run. Everyone that I encountered was friendly and courteous. Our salesman and the finance department went above and beyond to make sure that we got the best deal for us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5 Star review? and for your kind words about our Finance and Sales Departments! We hope you have a wonderful day and hope you love your new car! -Your Global Imports BMW team


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  • Rear break replacement

    Deficient repair process and low quality replacement parts.


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    Deficient repair process and low quality replacement parts.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Koebbe X5 service

    Great service on our 2012 x5. We have two BMW's and continue to receive great service on both!


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    Great service on our 2012 x5. We have two BMW's and continue to receive great service on both!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Excellent service for Bmw for routine maintenance and regular service


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    Excellent service for Bmw for routine maintenance and regular service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • False Diagnostics

    I paid $150 for diagnostics on my 2005 BMW X.3 3.0 . I was told that my intake boot I needed an valve cover seal and a flash. The intake boot wa...


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    I paid $150 for diagnostics on my 2005 BMW X.3 3.0 . I was told that my intake boot I needed an valve cover seal and a flash. The intake boot was incorrect that was a brand-new intake to put on in May 2016 I replace the valve cover seal and the flash wasn't even needed. Needless to say none of these diagnosis was the cause of my check engine light. It had been discovered that my MAF sensor was the cause of my check engine light . Since having this repaired on my own I find it Global Imports Bmw was of no help to me for the $150 if they were paid

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Visit

    New to the area and this was the closest dealership to where i live. I enjoyed the snacks and waiting area while I waited on my car to be service...

    Dealer Response

    Hi Lindsay, We are so glad that you enjoyed your visit with us! Thank you for taking time out of your day to tell us about your experience. We hop...


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    New to the area and this was the closest dealership to where i live. I enjoyed the snacks and waiting area while I waited on my car to be serviced. Pleasant staff to work with on my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lindsay, We are so glad that you enjoyed your visit with us! Thank you for taking time out of your day to tell us about your experience. We hope you have a wonderful day! -Your Global Imports BMW team


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  • Better than expected

    Not often do most people actually enjoy visiting a dealership - I will say though that this experience was better than most any I've experienced. ...

    Dealer Response

    Hi Bob, Thank you for the 5 Star review and for taking time out of your day to tell us about the excellent experience you had wit our staff. We ho...


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    Not often do most people actually enjoy visiting a dealership - I will say though that this experience was better than most any I've experienced. The staff was friendly and made me feel comfortable not pushy. It's was like being in a small town family store yet the dealership in general is huge!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Bob, Thank you for the 5 Star review and for taking time out of your day to tell us about the excellent experience you had wit our staff. We hope you have a wonderful day! -Your Global Imports BMW team


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  • Selling my vehicle to the dealership

    I went to the dealership to have them purchase it and the salesman , Mitch Mitchell, was wonderful, very polite, and accommodating. I got a great ...

    Dealer Response

    Hi Kelly, We are so glad that you enjoyed your visit with us! Thank you for the great review and for your kind words about Mitch! We hope you have...


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    I went to the dealership to have them purchase it and the salesman , Mitch Mitchell, was wonderful, very polite, and accommodating. I got a great deal and he even gave us a ride to where we needed to go since we no longer had a vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kelly, We are so glad that you enjoyed your visit with us! Thank you for the great review and for your kind words about Mitch! We hope you have a wonderful day and we look forward to seeing you again soon! -Your Global Imports BMW team


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  • Avis Jett Survey

    One of my repair request was incomplete. It was service time for my vehicle as well as I requested for my driver side mirror to be adjusted due to...

    Dealer Response

    Hi Avis, We sincerely apologize that you did not receive service that exceeded expectations during your visit with us. Thank you for your feedback...


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    One of my repair request was incomplete. It was service time for my vehicle as well as I requested for my driver side mirror to be adjusted due to the mirror moves out place when i close the door it shifts.. I explained this when my vechical was dropped off. I feel my service and repairs was rushed because I received a message a few hours after I left the shop that my car was ready. I'm not satisfied and I live almost an Hour away to come back for my mirror. So I will have to live with my mirror shifting til next service time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Avis, We sincerely apologize that you did not receive service that exceeded expectations during your visit with us. Thank you for your feedback and we would love to speak with you directly in order to rectify this situation. Please call our Service Director, Erik Mestre, at 770.951.2697 at your earliest convenience. We look forward to hearing from you. -Your Global Imports BMW team


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  • Global BMW - Excellent buying experience

    First time BMW purchase, but was extremely easy process. Rui was my sales representative - was extremely helpful and knowledgeable.

    Dealer Response

    Hi John, Thank you for the 5 Star review?! We sincerely appreciate you taking time out of your day to review us and we hope you have a wonderful d...


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    First time BMW purchase, but was extremely easy process. Rui was my sales representative - was extremely helpful and knowledgeable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John, Thank you for the 5 Star review?! We sincerely appreciate you taking time out of your day to review us and we hope you have a wonderful day! -Your Global Imports BMW team


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