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Germain Honda of Dublin

(5,100 reviews)
Visit Germain Honda of Dublin
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–7:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 9 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 256-1316 (877) 256-1316
Used (888) 243-3381 (888) 243-3381
Service (888) 235-6125 (888) 235-6125

Inventory

See all 461 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2004.
Germain Honda is conveniently located in Dublin, Ohio, and proudly serves Columbus, Westerville, Marysville, and the surrounding area with an exceptional selection of new and used Honda vehicles. Give us a call or stop by our dealership today to meet our friendly sales team, who will help you find the perfect Honda for your lifestyle and budget.
The Right Car. The Right Price. The Right Way.

Service center

Phone number (888) 235-6125

Service hours

Monday
6:00am–7:00pm
Tuesday
6:00am–7:00pm
Wednesday
6:00am–7:00pm
Thursday
6:00am–7:00pm
Friday
6:00am–7:00pm
Saturday
6:00am–6:00pm
Sunday
Closed

Meet our employees

Steven Barnard headshot
Steven Barnard
Assistant Service Manager
Jim Beatty headshot
Jim Beatty
Sales Consultant
Jesse Berger headshot
Jesse Berger
Pre-Owned Service Manager
Justin Bunkers headshot
Justin Bunkers
Sales Consultant
Taariq Bynum headshot
Taariq Bynum
Sales Consultant
Alex Carey headshot
Alex Carey
Sales Consultant
(0 reviews)
Fred Carmer headshot
Fred Carmer
Collision Center Manager
Kyle Carney headshot
Kyle Carney
Inventory Manager
Tyler Carr headshot
Tyler Carr
General Sales Manager
(0 reviews)
Ryan Cox headshot
Ryan Cox
Pre-Owned Sales Manager
(0 reviews)
Chris Fisher headshot
Chris Fisher
Assistant Service Manager
Joseph Frustaci headshot
Joseph Frustaci
Business Manager
Chris Glover headshot
Chris Glover
New and Used Senior Sales Consultant
(0 reviews)
Daniel Grunkemeyer headshot
Daniel Grunkemeyer
Business Manager
Stephanie Hausherr headshot
Stephanie Hausherr
Sales and LeasingConsultant
Daniel Head headshot
Daniel Head
Sales Consultant
Jennifer Hess headshot
Jennifer Hess
Service Advisor
Dontay Hunter,Sr headshot
Dontay Hunter,Sr
Business Manager
Tonisha Jackson headshot
Tonisha Jackson
Business Manager
(0 reviews)
Winslow Johnson headshot
Winslow Johnson
Sales Consultant
Ryan Kennedy headshot
Ryan Kennedy
Service Advisor
Gage Lloyd headshot
Gage Lloyd
Sales Consultant
Deborah Mayse headshot
Deborah Mayse
Appointment Coordinator
Alecia Moore headshot
Alecia Moore
Receptionist / Operator
Jordan Moore headshot
Jordan Moore
Sales Consultant
Kathleen Morrow headshot
Kathleen Morrow
Sales Assistant
Tim Munion headshot
Tim Munion
Sales Consultant
David Myers headshot
David Myers
Sales Consultant
Saqib Naeem headshot
Saqib Naeem
Pre-Owned Manager
Rich Newsome headshot
Rich Newsome
General Manager
(0 reviews)
Corey Oty headshot
Corey Oty
Sales Consultant
Aaron Pape headshot
Aaron Pape
Sales Consultant
Amy Pickens headshot
Amy Pickens
Service Advisor
Camden Piper headshot
Camden Piper
Sales Consultant
Jay Powers headshot
Jay Powers
Sales Consultant
Junice Price headshot
Junice Price
Receptionist / Operator
Frank Pulsinelli headshot
Frank Pulsinelli
Sales Consultant
Holly Raile headshot
Holly Raile
KBB Concierge
Tom Rankin headshot
Tom Rankin
Service and Parts Manager
(0 reviews)
Ryan Rito headshot
Ryan Rito
Business Manager
Jessica Roesch headshot
Jessica Roesch
Director of Retail Development
Scott Romans headshot
Scott Romans
Assistant Service Manager
Mohamed Rufai headshot
Mohamed Rufai
Sales Consultant
(0 reviews)
Matt Shindler headshot
Matt Shindler
Sales Consultant
Todd Shook headshot
Todd Shook
Director of Fixed Operations
Rod Smith headshot
Rod Smith
Sales Consultant
Jackson Speakman headshot
Jackson Speakman
Sales Consultant
Riley Speakman headshot
Riley Speakman
Acquisition Specialist
Bob Tschappat headshot
Bob Tschappat
Business Manager
Kirti Vansadia headshot
Kirti Vansadia
New Car Sales Manager
Joel Wafer headshot
Joel Wafer
Business Manager
Mark Warner headshot
Mark Warner
Sales Concultant
Allison Webb headshot
Allison Webb
Sales Consultant
Aubrey Webb headshot
Aubrey Webb
Sales Consultant
Charles Wertz headshot
Charles Wertz
Sales Consultant
Kevin Withers headshot
Kevin Withers
Service Advisor
William "Woody" Woodrow headshot
William "Woody" Woodrow
Sales Consultant
(0 reviews)

Reviews

(5,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Honda of Dublin from DealerRater.

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Sold my wife's Highlander yesterday, very simple process

Sold my wife's Highlander yesterday, very simple process and a fair deal.. Would recommend.

Sold my wife's Highlander yesterday, very simple process

Sold my wife's Highlander yesterday, very simple process and a fair deal.. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for letting us know our dealership team did a great job! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day! Regards, Rich Newsome - General Manager

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On Tuesday November 5th, my wife and I went to Germain

On Tuesday November 5th, my wife and I went to Germain Honda Dealer at Dublin. We went with the intention of looking at a new SUV. We were only going to look, but when we arrived at the dealer, we decided to purchase one thanks to the sensational assistance of Chris Glover. Upon our arrival, Mr. Glover assisted us immediately and made sure we looked at the cars freely and answered all our questions. We never felt like Mr. Glover was pressuring us into purchasing a car, something that everyone, I’m certain, appreciates. Finally, he made the process go smoothly.

On Tuesday November 5th, my wife and I went to Germain

On Tuesday November 5th, my wife and I went to Germain Honda Dealer at Dublin. We went with the intention of looking at a new SUV. We were only going to look, but when we arrived at the dealer, we decided to purchase one thanks to the sensational assistance of Chris Glover. Upon our arrival, Mr. Glover assisted us immediately and made sure we looked at the cars freely and answered all our questions. We never felt like Mr. Glover was pressuring us into purchasing a car, something that everyone, I’m certain, appreciates. Finally, he made the process go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Octavio, We appreciate you for leaving Chris this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Chris provided you with top notch service. We are delighted to know that he assisted you immediately, answered all your questions and made the process go smoothly. We sincerely congratulate you on your new SUV- behalf of the entire Germain Honda of Dublin team! Regards, Rich Newsome - General Manager

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His professionalism made the entire process very smooth

His professionalism made the entire process very smooth and stress-free. He was very friendly and very kind to me, even though English is a second language for me. Highly recommended.

His professionalism made the entire process very smooth

His professionalism made the entire process very smooth and stress-free. He was very friendly and very kind to me, even though English is a second language for me. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know our team provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

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Working with Christopher Grover was the easier and

Working with Christopher Grover was the easier and smoothest process. I totaled my CRV and struggled with deciding on my next vehicle. I knew I wanted another CRV or possibly a pilot, but took 6 months to finally pull the trigger. Chris worked with me the whole time! Never pressured me and let me come to him. Buying process was super easy and so far, I am loving my decision on my new elite Pilot!

Working with Christopher Grover was the easier and

Working with Christopher Grover was the easier and smoothest process. I totaled my CRV and struggled with deciding on my next vehicle. I knew I wanted another CRV or possibly a pilot, but took 6 months to finally pull the trigger. Chris worked with me the whole time! Never pressured me and let me come to him. Buying process was super easy and so far, I am loving my decision on my new elite Pilot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Christopher provided you with a no-stress process and a pace that was suitable to your own needs. Thanks for the excellent feedback, and congrats on your new Pilot. Enjoy the ride! Regards, Rich Newsome - General Manager

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This is the second vehicle we've purchased from Germain

This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back!

This is the second vehicle we've purchased from Germain

This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your positive review! We are honored by your repeat business, and we are glad that Chris consistently takes great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again! Regards, Rich Newsome - General Manager

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This is the second vehicle we've purchased from Germain

This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back!

This is the second vehicle we've purchased from Germain

This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are honored by your repeat business, and we are glad that Chris consistently takes great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again! Regards, Rich Newsome - General Manager

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We bought our second vehicle at Germain, and the

We bought our second vehicle at Germain, and the experience was even better. The whole team made our purchase easy and pleasant and our salesman, Chris, was polite and knowledgeable. He was also very responsive with all follow up communications. They have customers for life.

We bought our second vehicle at Germain, and the

We bought our second vehicle at Germain, and the experience was even better. The whole team made our purchase easy and pleasant and our salesman, Chris, was polite and knowledgeable. He was also very responsive with all follow up communications. They have customers for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased you had a communicative and pleasant dealership experience with Chris and the Germain Honda team. Congratulations on your new Honda! We hope you enjoy many happy holiday travels on the road ahead. Regards, Rich Newsome - General Manager

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I bought a new 2023 CRV LEMON here and I've been dealing

I bought a new 2023 CRV LEMON here and I've been dealing with corporate for over a year. I now have to find legal representation. This is the most regretful purchase I've ever made in my life. The customer service here is a nightmare. If you want a quality car and good customer service, do not shop here. Buying a new car should be an easy and enjoyable experience, but you will not receive that at Germain Honda - Dublin. My car was in the shop for over 60 days and they forgot to call and tell me it was ready. When I picked it up I learned that no repairs had been made and the issue continued. Pretty much the worst thing you can experience after buying a new car.

I bought a new 2023 CRV LEMON here and I've been dealing

I bought a new 2023 CRV LEMON here and I've been dealing with corporate for over a year. I now have to find legal representation. This is the most regretful purchase I've ever made in my life. The customer service here is a nightmare. If you want a quality car and good customer service, do not shop here. Buying a new car should be an easy and enjoyable experience, but you will not receive that at Germain Honda - Dublin. My car was in the shop for over 60 days and they forgot to call and tell me it was ready. When I picked it up I learned that no repairs had been made and the issue continued. Pretty much the worst thing you can experience after buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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RUN AWAY AS FAST AS YOU CAN!

RUN AWAY AS FAST AS YOU CAN!!!! This company is as morally bankrupt as they come, and will do nothing but lie, cheat, and steal from you. Thanks to the CRFA I now know I can leave this review without facing legal repercussions. You read that right. Germain made me sign a non-disparagement after they messed up. I needed the issue fixed quickly at the time, so I didn't research well enough to know this was completely illegal. Short story is that this company sold me a used car that they would not provide service/inspection results for. They gave me the "sold as is" spiel, forgetting that I purchased the extended warranty. When a part covered by the warranty needed fixed, they refused to do so. After lots of frustrating back and for, horrible communication on every single person at this dealership's part, and seeking advice from AG Yost, I finally got Germain to refund the car and cost of my trade-in, but ONLY if I signed their "non-disparagement" agreement. Jokes on you, Germain (looking at you, Rich Newsome). Please do yourself a favor and go somewhere else. How this place manages to remain in business with so many shady practices going on baffles me. And if you do get scammed by them, seek legal assistance. Trust me, you're not the first or the last that they'll screw over. Want to come at me, Germain? Bring it. I've already got my attorney set to do battle with y'all if need be. Maybe I'll actually win some money for all the frustration, danger, and financial strain you put me in.

RUN AWAY AS FAST AS YOU CAN!

RUN AWAY AS FAST AS YOU CAN!!!! This company is as morally bankrupt as they come, and will do nothing but lie, cheat, and steal from you. Thanks to the CRFA I now know I can leave this review without facing legal repercussions. You read that right. Germain made me sign a non-disparagement after they messed up. I needed the issue fixed quickly at the time, so I didn't research well enough to know this was completely illegal. Short story is that this company sold me a used car that they would not provide service/inspection results for. They gave me the "sold as is" spiel, forgetting that I purchased the extended warranty. When a part covered by the warranty needed fixed, they refused to do so. After lots of frustrating back and for, horrible communication on every single person at this dealership's part, and seeking advice from AG Yost, I finally got Germain to refund the car and cost of my trade-in, but ONLY if I signed their "non-disparagement" agreement. Jokes on you, Germain (looking at you, Rich Newsome). Please do yourself a favor and go somewhere else. How this place manages to remain in business with so many shady practices going on baffles me. And if you do get scammed by them, seek legal assistance. Trust me, you're not the first or the last that they'll screw over. Want to come at me, Germain? Bring it. I've already got my attorney set to do battle with y'all if need be. Maybe I'll actually win some money for all the frustration, danger, and financial strain you put me in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mo was assigned as my salesperson.

Mo was assigned as my salesperson. He was very helpful with my purchase. Mo was thorough, professional and went out of his way to answer all my questions. He took his time demonstrating all the options and features on my vehicle making sure I was familiar with operation. In addition to being a good salesperson, Mo is a very nice person and a pleasure to work with.

Mo was assigned as my salesperson.

Mo was assigned as my salesperson. He was very helpful with my purchase. Mo was thorough, professional and went out of his way to answer all my questions. He took his time demonstrating all the options and features on my vehicle making sure I was familiar with operation. In addition to being a good salesperson, Mo is a very nice person and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Gretchen, thank you for sharing your experience with us! We're delighted Moe handled your wishes with the utmost advocacy and grace. Congrats on the new vehicle! Here's wishing you all the best in your travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager

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