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I had specific needs for buying a vehicle. After other dealerships not following up with me for months, Germain came through! Thank you Chris Miller and... Chris Glover! Not your typical car salesman:)
Thank you for letting us know that our team took excellent care of you and helped you find the perfect ride.Best Regards,Craig FergusonGeneral Manager
Called Kelly told him what we wanted to look at he held the keys and drove the vehicle before we got there to make sure everything was good to go. We arrived... test drove the vehicle talked numbers and left with a great ride for my brother very satisfied with our experience.
We thank you for leaving Kelly this positive feedback as well as for your business.Best Regards,Craig FergusonGeneral Manager
Bought our second car from Chris and the experience has been great both times. Professional and treats customers with respect. Straight forward and not... pushy. Quickly agreed to a very reasonable price. Would highly recommend Chris!
We are thrilled to learn about your satisfaction with Chris and the deals he's been able to secure for you. Your continued business is truly appreciat...ed. Best Regards, Craig Ferguson General Manager
I've bought many vehicles in my life and by far the group that work at Germain Honda of Dublin are the best. Big thanks to Matt Shindler!
We appreciate your business and kind words. We are very fortunate to have great staff working hard daily for our guests. Thank you for sharing such po...sitive feedback. Best Regards,Craig FergusonGeneral Manager
KB was knowledgeable and helpful and got me into a CRV , which was a great choice for my family. If you're making a purchase, see KB.
We thank you for your business and for taking the time to leave KB this kind recommendation.Best Regards,Craig FergusonGeneral Manager
Isiah was patient, friendly and knowledgeable. Did not make me feel bad for sticking to a budget. Appreciated his understanding and respect. James was... knowledgeable as well and made the paperwork/ financial process a breeze. Reputable staff - will definitely recommend!
Thank you for choosing Germain Honda of Dublin for your automotive needs. We appreciate the kind words and look forward to building a long and lasting... relationship.Best Regards,Craig FergusonGeneral Manager
I felt that Kelly was very personable and did not add any pressure. He made my car buying experience simple and easy. He made sure that I was comfortable... and did not rush me through the process.
Simple and easy, exactly as car buying should be. Enjoy the road in your new ride.Best Regards,Craig FergusonGeneral Manager
Kelly, thank you and fantastic Job! You stayed with us from beginning to end. Also big thanks to Jerry in finance! We look forward to work with you again.
We appreciate your business and for taking the time to highlight Kelly and Jerry for the service they provided. Here at Germain Honda of Dublin, we ar...e fortunate to have a staff that is truly dedicated to our guests and works hard to ensure their complete satisfaction. We look forward to working with you again.Best Regards,Craig FergusonGeneral Manager
I purchased a honda accord on 6/19/19 and i was given a 45 temp tag and was told that my financing was done by capital one and 45 days later i contact... the dealership to see whats going on cause capital one said they have no loan for me and that is when i was told that capital one fax machine was supposedly down and they never received the paper work so they made me come back up to the dealership do sign more paperwork and was given a 30 day tag and now here i am with a another expired 30 day that expired on 8/31/19 and i came back to the dealership only to find out that jackson speakman dont know whats going on and there is supposedly no manager around that can help me so now i'm leaving the dealership with expired tags and all they can tell me is they should be receiving the memorandum in 7-10 days and capital one is saying that they don't have loan. I will never go there again this was my first car and it has been a nightmare
Thank you for your business and feedback. We did our best to handle the delays in funding and the challenges presented by the lending institution. We ...obviously have every incentive to make sure a loan funds in a timely manner, as this is how we¿¿¿re paid. Delays in funding mean our inventory is being driven without having been paid for.Best Regards,Craig FergusonGeneral Manager
I purchased a honda accord on 6/19/2019 and was given a 45 temp tag and 45 days later after I contacted capital one they say we don't have a loan for you... so I call the dealership and they say oh ok capital one fax machine was down and i need you to sign more paperwork and we are going to give you a 30 temp tag. I came and signed new fiance paperwork again and here we are 30 days later with expired tags and i'm at the dealership now and the salesperson jackson speakman tells me well its going to be about 3-7 days to get your memorandum and he tells me there is no manager available that can help me at this time so here i am at the dealership with expired tags and no help i have to file a bbb report this is terrible never again !!! AFTER THEY RECEIVED THE SALE NO ONE CAN HELP YOU
Danielle, please reach out to our Customer Relations Manager Melody Markham at 614-383-4807 so we may address your concern directly with you. Unfortun...ately, we are unable to locate any records under the name you have provided. Best Regards, Craig Ferguson General Manager