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Germain Honda of Dublin

(5,116 reviews)
Visit Germain Honda of Dublin
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–7:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 256-1316 (877) 256-1316
Used (888) 243-3381 (888) 243-3381
Service (888) 235-6125 (888) 235-6125

Reviews

(5,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Honda of Dublin from DealerRater.

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Purchased Used Honda Crosstour

The car was what I wanted at the right price so it essentially sold itself. Isaiah was pleasant and fairly easy to work with. He didn't read my queues at times and tried to oversell occasionally. However, we worked through the process and I am happy with the car. I have never worked with Germain before so time will tell as to how strongly I will recommend them to others. At this point I have had a good experience working with Isaiah and Germain Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the feedback regarding your experience. We all look forward to working with you again. Best Regards, Craig Ferguson General Manager

Best Experience - 2 time car buyer from Germain

I came into Germain hopeful to trade in my 2012 Honda Crosstour that I also bought from Germain Honda in 2012. I understood that everything wasn't in my favor as far as the trade goes. My dealer, Nishi Patel came in on a day off to help me with a car I was dying to have. He stayed for hours and worked diligiently until a deal was made. Nishi was extremely knowledgeable in my options. You could tell that they were all about customer satisfaction. The fact that I had bought before from them was huge as well, they didn't want to lose me as a customer and they did everything possible to assure they didn't. I could not be more happy as I walked out with the car of my dreams and Nishi Patel helped it all become possible. Our finance guy John was awesome as well. Overall a great group of trust worthy people at Germain Honda of Dublin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Nishi and our team. We love being in the business and making dreams come true. Congratulations on your new to you car and enjoy the road. Best Regards, Craig Ferguson General Manager

Shout Out to Saqib!!

I just wanted to take a minute to rate my recent experience with Germain Honda, Dublin. It was a very smooth process from beginning to end. And especially I would like to give a high praise to Saqib Naeem, I believe he was extremely genuine and a true professional and also he was so patient when it comes to answer my queries and assisted in all paper work.Finally I would say he became my best buddy and also I would definitely recommend ’Saqib’ if anyone has plans to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind recommendation of Saqib. We are happy to know he has provided you an exceptional sales experience. Best Regards, Craig Ferguson General Manager

The best experience ever!

I was amazed at how patient Saqib was with me and my spouse. He never pressured us into anything, and instead made sure that we understood what was going on throughout the entire process. I will be back soon to get another car from Saqib! It was refreshing to be treated like a customer should be treated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our team is pleased to know that you had a positive experience with Saqib and we thank you for sharing. We look forward to working with you again the next time you are in the market. Best Regards, Craig Ferguson General Manager

Great experience buying my first car!

This was my first time buying a car, and I was pretty nervous after visiting other dealerships where I felt pushed to buy cars I wasn't ready to commit to. I filled out the Germain credit application online and was contacted by the Internet Sales Manager, Jessica Kincaid. She was so welcoming and worked with me for about a week over the phone and via text. When we found a used car that appeared to fit my needs, she referred me to Josh Wiswell and we made an appointment to stop by. Josh was so nice and low-pressure. He spent the entire afternoon with us and showed us several cars that were within my price range. I never felt pushed to exceed my budget and he worked with me to fit the exact car I wanted into a package I could afford. Overall, I had a really great experience and will certainly plan on going back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Thank you for this glowing review of Jessica and Josh. We are happy to know that they made your first car buying experience a pleasant one, as it should be. Enjoy the road and please let us know if there is anything further you may need. Best Regards, Craig Ferguson General Manager

Great Experience!

I bought my very first car at Germain Honda, working with Gordon, and it was an incredible and informative experience. I felt comfortable asking questions and truly received a great understanding of all that goes into the leasing process. He was patient and had great knowledge. I walked away very pleased, with a 2017 Honda Civic to call my own! Highly recommend Germain Honda and Gordon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first car. We know you will enjoy your 2017 Honda Civic and thank you for you choosing Germain Honda of Dublin for your recent car buying needs. We look forward to building a long and lasting relationship. Best Regards, Craig Ferguson General Manager

Great Customer Service

Our experience was very comfortable and pressure-free. We were trading in a car with negative equity and were able to secure a used Pilot in our price range with a monthly payment that met our goal. Tom was helpful in answering all of our questions and did a fantastic job coordinating our requests in just a few short days (exterior detailed, roof rails added). The service department ran efficiently and communicated well in getting these things done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Tom. We are pleased to know that he made your recent car buying experience and enjoyable one. Best Regards, Craig Ferguson General Manager

Awesome experience

I needed a car after my old one broke down for good and had searched around online for a while before hitting lots. I came in and spoke with Will who showed me several civics. I was able to get the low miles one I wanted but wasn't sure id be able to afford! All around great experience. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to know you had an all around positive experience and thank you for taking the time to leave us this great review and 5-star rating. Best Regards, Craig Ferguson General Manager

Excellent

Excellent inventory. Very good customer service. Knowledgeable, pleasant salesperson. No pressure. Willing to listen to our needs/concerns. Willing to negotiate. Completely upfront about car condition. Zero surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Above board is what we are all about here at Germain Honda of Dublin. It is our goal and desire for our guests to be completely satisfied and know exactly what to expect when working with our dealership. Best Regards, Craig Ferguson General Manager

First used car purchase in quite some time..

We were buying our first used car in quite some time, buying a used car for my 16 year old son. We knew exactly what we wanted and couldn't find it anywhere (2013 Honda Civic LX), but Germain had over 30 in stock. Woody met us on the lot and walked us through their stock and we ended up finding one that was a great selection for us. They touched up the car after the purchase and even held the car on their lot for a few weeks as the car was a Christmas gift. Since we were from out of town (Dayton area), I was fearful that when we picked up the car a couple of days before Christmas that there might be something left undone and we would either have to wait on it, come back or just let the issue go. However, Woody and the Germain staff had the car in perfect condition, touched up, waxed, oil changed, new battery and ready to go when we showed up to pick it up. The whole purchase process from beginning to end was two to three hours from the time we got to the lot until we were headed home with the car purchased. On the day of pick up, it went very smooth. The pick up process was probably no more than 10 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is so nice of you to share your experience with our dealership. We appreciate you traveling to Dublin and allowing our team the opportunity to earn your business. Our entire staff hopes your son was thrilled with his Christmas gift and wish you all a safe and Happy New Year. Best Regards, Craig Ferguson General Manager