Mercedes-Benz of Hoffman Estates

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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
241 lifetime reviews. Includes reviews of Mercedes-Benz of Hoffman Estates from DealerRater.com
  • best experience I ever had at a car dealer.

    I was interested in a used Toyota they had for sale. After having a bad experience at another dealer, I called to see if they had the car. I went ...


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    I was interested in a used Toyota they had for sale. After having a bad experience at another dealer, I called to see if they had the car. I went in and had nothing but a great experience. Bryce treated me like I was just as important as someone who is buying a new Mercedes. I explained I did have a class to be at by 6. They made the experience painless and easy. I am glad I went to a Mercedes dealer to buy a Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealership - Salesman even better David Snyder
    May 15, 2017

    I was shopping for couple of weeks for a car. I finally narrowed it down to 2 vehicles. They both happened to be at MW. One was at Mercedes and th...

    Mercedes-Benz of Hoffman Estates

    Thank you sharing your experience with David Snyder and the Mercedes Benz Hoffman team. We were so happy to hear about your positive experience wi...


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    I was shopping for couple of weeks for a car. I finally narrowed it down to 2 vehicles. They both happened to be at MW. One was at Mercedes and the other at Land Rover in the same parking lot pretty much. Now - I'm sure you know shopping for a vehicle is almost like a full time job and probably the worst part about it is the sales folks that are just pushy and will not let you breathe. So what we decided to do was go at night when the dealer would be closed to get a look at the vehicles from the exterior to get an idea of whether or not we would proceed with coming back the next day. Well we met David Snyder leaving for the night by his vehicle. And even though it was well passed 9pm he decided to hang around and talk to us about the vehicles we were interested in. He was friendly and passionate about cars and it truly showed. Unfortunately MW does not hold vehicles and we could not return until Sat morning to test drive the vehicles. He followed up daily to ensure that the vehicle was there and even followed up with a photo Friday evening. He provided us all of the paper work and work that was done to the vehicle and truly gave me a new outlook towards car salesmen. David was not pushy or rude in anyway and was just awesome to work with. He also introduced us to the Used Car Manager John Kyriakopolous - who was straight forward and did not beat around the bush. We appreciate that since we value our time and others. Also got to deal with Tom Herwehe for a few minutes: we came back in the evening to finalize our purchase and complete the financing the Finance Manager Kelly was very busy and we ended up standing around longer than we expected. Tom came over and addressed our issue and immediately got us situated in Kelly's office. Thanks Tom. I will be recommending David Snyder to all my friends looking to purchase a vehicle. Will also be looking to upgrade in the near future thru David Snyder. I truly am happy with my entire experience at MW and David Snyder was the #1 reason why. thanks David best, Khurram Younus

    Does recommend this dealer
    Mercedes-Benz of Hoffman Estates

    Thank you sharing your experience with David Snyder and the Mercedes Benz Hoffman team. We were so happy to hear about your positive experience with us. Our team strive to deliver an exceptional experience and we are pleased that David did just that for you. Thank you for choosing us to earn your business. Welcome to the Circle.


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  • Great dealership and outstanding service!!!
    May 8, 2017

    David Snyder is one of the best salesmen that I've ever met. He is very nice, responsible, knowledgeable, intelligent, and most importantly he is ...

    Mercedes-Benz of Hoffman Estates

    Thank you for the review and for the kind words about David! We are so glad to hear about your experience. Welcome to the circle.


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    David Snyder is one of the best salesmen that I've ever met. He is very nice, responsible, knowledgeable, intelligent, and most importantly he is very honest. I am impressed with his knowledge about all different types of cars. I am so thankful to him and I am glad that I had the opportunity to meet a person like David. If you don't want to waste your time go and work with David and you will see what it means to work a with professional car salesman. I also do not want to overlook the people who work at the Mercedes Benz, Hoffman Estates Dealership who are of a great merit in buying this car. This employees are: John Kyriakopoulos, Mark Austin, Kelly Rodriguez, Tom Herwehe, Bob Donnan. Very big thank you to all of you! Without your help I wouldn't be as happy as I'm today and I wouldn't be living for today and driving for tomorrow. Milana Bash

    Does recommend this dealer
    Mercedes-Benz of Hoffman Estates

    Thank you for the review and for the kind words about David! We are so glad to hear about your experience. Welcome to the circle.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

Sell or Trade-in Your Car for Cash

Dealers are constantly looking for used

inventory. Request an appraisal to find

the cash or trade-in value of your car.

About Our Dealership

Dealer on Cars.com since April 2004

Mercedes-Benz of Hoffman Estates | A Motor Werks Auto Group Company

Since 1971, luxury automobile customers seeking the ultimate buying experience have chosen Motor Werks. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. We call it the circle.
It means from the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service, and being served.

WELCOME TO THE CIRCLE.

"Welcome to the Circle."