Mercedes-Benz of Hoffman Estates

New 866-288-1118 Dealer Website
Used 888-462-4768 Email Dealer
Service 866-562-0982

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.6
232 lifetime reviews. Includes reviews of Mercedes-Benz of Hoffman Estates from DealerRater.com
  • best experience I ever had at a car dealer.

    I was interested in a used Toyota they had for sale. After having a bad experience at another dealer, I called to see if they had the car. I went ...


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    I was interested in a used Toyota they had for sale. After having a bad experience at another dealer, I called to see if they had the car. I went in and had nothing but a great experience. Bryce treated me like I was just as important as someone who is buying a new Mercedes. I explained I did have a class to be at by 6. They made the experience painless and easy. I am glad I went to a Mercedes dealer to buy a Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • an't explain how great my visit was at MB Hoffman Estates
    February 25, 2017

    We have been looking for a car for a couple of months. We were unsatisfied with our experiences at previous dealerships we went to in Chicago and...

    Mercedes-Benz of Hoffman Estates

    Thank you for the review! We are glad to hear everything worked out perfectly and you found your Mercedes Benz with us, Welcome to the circle!


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    We have been looking for a car for a couple of months. We were unsatisfied with our experiences at previous dealerships we went to in Chicago and the suburbs, we were ready to buy a plane ticket and go out of state to buy a car. I cannot explain in words how happy I am that we found Mercedes Benz of Hoffman Estates. We called in asking to schedule a test drive a c300 we saw online. When we arrived at the dealership Dave Snyder was already waiting for us with all information printed about the car we came to look at. He had the carfax report ready to go, a print out with all the features the car has and the maintenance that was done on the car. He sat down with us went over all the information, answered all our questions and had the car ready for the test drive. When we were ready to buy the car my bank made things tough on us but the problem was immediately taken care of. James Russo the finance manager quickly made sure that we get great financing through Mercedes Benz and went over different additional warranty options for our new car. Overall we are very impressed with the professionalism and we highly recommend Mercedes Benz of Hoffman Estates. Also we wanted to thank Dave, Maciej and James for all the help.

    Does recommend this dealer
    Mercedes-Benz of Hoffman Estates

    Thank you for the review! We are glad to hear everything worked out perfectly and you found your Mercedes Benz with us, Welcome to the circle!


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  • Impeccable Customer Service!
    February 17, 2017

    The service here exceeded all my expectations! I was accommodated every step of the way! For starters, I travel with work and was far away from ho...

    Mercedes-Benz of Hoffman Estates

    Thank you for leaving a review and for sharing the experience you had with both David and John! Welcome to the circle.


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    The service here exceeded all my expectations! I was accommodated every step of the way! For starters, I travel with work and was far away from home, but had found the car I wanted here! I was promptly picked up at the airport by the staff and made to feel comfortable from start to finish! Secondly, there was one less than satisfactory tire on the car. But, I was given no trouble. And even had both back tires replaced at no additional charge to me! Lastly, the customer service was extremely impressive! Everything went very smoothly from start to finish! I highly recommend Mercedes Benz of Hoffman Estates and without a doubt, plan to use them again in the future! Completely Satisfied Customer!!!

    Does recommend this dealer
    Mercedes-Benz of Hoffman Estates

    Thank you for leaving a review and for sharing the experience you had with both David and John! Welcome to the circle.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

Sell or Trade-in Your Car for Cash

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inventory. Request an appraisal to find

the cash or trade-in value of your car.

About Our Dealership

Dealer on Cars.com since April 2004

Mercedes-Benz of Hoffman Estates offers many automotive products and services to our greater Chicagoland area customers. From quality new Mercedes-Benz vehicles to used cars, we know anyone looking for a vehicle in the greater Chicagoland area will likely find what they want at our dealership.

We carry a comprehensive line of Mercedes-Benz vehicles, including the C-Class, E-Class, GL-Class, GLK-Class, M-Class and Sprinter, making us a good choice as your Hoffman Estates Mercedes-Benz car dealer.

Our services include trusted Mercedes-Benz car repair in, original Mercedes-Benz auto parts, and Hoffman Estates area auto financing.

"Welcome to the Circle."