[{"id":514955,"personPtyId":41409312,"firstName":"Heather","lastName":"Rellinger","titleText":"New Car Sales Consultant","shortBioText":"I grew up north of Detroit in Rochester Hills, Michigan. My father was a GM Executive for 30 years and I always had cars around me in some form or fashion. I grew up in an era where there were souped up Camaros, Chevelles, Firebirds, Corvettes and many more! I love the rumble of a charged up engine. My grandfather invented the first Automatic Transmission for Chrysler as well. Cars have been in my blood and family my whole life. I tried to avoid the car industry to pursue a medical career but here I am! I am blessed to be working for a brand that is so consumer related. When I told my dad I was hired to sell Lexus, he said \"I couldn't have picked a better brand myself\". I have an extensive history of customer service from 25 years of the restaurant industry and the medical industry. I love this job because I will never do the same sale twice or meet the same person twice. I treat my customers like family and friends as if you were in my home.","emailTxt":"hrellinger@lexusatlanta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/6ee16c4980ed.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490699,"personPtyId":41403668,"firstName":"Jody","lastName":"Artale","titleText":"Sales Consultant","shortBioText":"I have been with Lexus for 15 years started with JM Lexus. I grew up in the car business since I was a child . I had a career as a Flight Attendent then came back to the car business. I love animals and enjoy playing Golf and out door activties.","emailTxt":"Jartale@lexusatlanta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/1c790e315e61.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"1046476800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77735,"personPtyId":41424026,"firstName":"King","lastName":"Hardy","titleText":"Pre-owned Sales","emailTxt":"khardy@lexusatlanta.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/91bba19c174f.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"854755200","industryStartDtUtc":"707356800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514974,"firstName":"Patrick","lastName":"Jolley","titleText":"Pre-Owned Vehicle Sales Consultant","shortBioText":"","emailTxt":"pjolley@lexusatlanta.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/e9879bf0521e.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77722,"personPtyId":41579047,"firstName":"Mike","lastName":"Hudgens","titleText":"New Car Sales","shortBioText":"","emailTxt":"mhudgens@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/47b767c8-1a59-484c-9835-dea43e9640db.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"636249600","industryStartDtUtc":"310262400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77733,"personPtyId":41543252,"firstName":"Peter","lastName":"Cassano","titleText":"Pre-owned Sales","shortBioText":"","emailTxt":"pcassano@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/7b2c5ffd-0fa2-41d8-9aca-11d9481027c7.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77720,"firstName":"Lou","lastName":"Melikian","titleText":"New Car Sales","shortBioText":"Lou has been selling Luxury Automotive brands for eight years. He has been with Hennessy Lexus for the past six years. He and his wife Donna has live in East Cobb for 37 years.","emailTxt":"lmelikian@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/2be41382-5822-44ee-bff0-ce556f08699a.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77723,"personPtyId":41400710,"firstName":"Bob","lastName":"Smithson","titleText":"New Car Sales","shortBioText":"28 yrs at hennesy lexus.40 years automobile experience.","emailTxt":"bsmithson@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/fb75b878-350c-47db-b2d8-0cbfe0cbf35d.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"638928000","industryStartDtUtc":"41904000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514981,"personPtyId":41409637,"firstName":"David","lastName":"Kim","titleText":"Internet Director","shortBioText":"","emailTxt":"dkim@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/e401b20a6698.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":77718,"personPtyId":41400600,"firstName":"Ken","lastName":"Haynes","titleText":"Internet Sales","shortBioText":"I am originally from Lynchburg, VA. I have three children and six grandchildren. My off time is spent hiking and playing softball.\n\nLexus customer service is the best in the automobile industry. I strive to give each customer an easy and transparent purchase experience. I have been at Hennessy Lexus since 2010. If you love Lexus, you will absolutely love Hennessey Lexus.","emailTxt":"khaynes@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/e5427ce5-8c6f-462b-8c2d-b4866a47a577.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"1262304000","industryStartDtUtc":"957139200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":77717,"personPtyId":41579875,"firstName":"Eddie","lastName":"Cushing","titleText":"Sales","shortBioText":"I have been with Hennessy Lexus of Atlanta since 1991. I have been married to the same beautiful women, which happens to be also be my best friend since May, 4 1985. We have two beautiful daughters and two grandchildren that have stolen our hearts. My grandson shares my passion with me for salt water fishing. There is not a day that goes by that I do not thank my Higher Power for all the things that he has blessed me with.","emailTxt":"ecushing@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/d7ff0261-9f4c-4520-b7de-af39de915d6c.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"675734400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77730,"personPtyId":41424122,"firstName":"Steve","lastName":"Mittler","titleText":"New Car Sales","shortBioText":"Started in the car business in 2002 after relocating to Atlanta. I joined Hennessy in 2005. Currently I enjoy watching my grandchildren as they grow and mature.","emailTxt":"smittler@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/bfe9a5b1-a1b8-46cf-b765-a1d0e1b9f5dc.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"1107216000","industryStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":215117,"personPtyId":38514617,"firstName":"Jay","lastName":"Burnett","titleText":"Sales Manager","shortBioText":"","emailTxt":"jburnett@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/c786f6dce422.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490701,"personPtyId":41463363,"firstName":"Jeff","lastName":"Culbreth","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Jculbreth@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/a855d1d56346.jpg","drDealerId":6458,"industryStartDtUtc":"678326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514977,"personPtyId":41587932,"firstName":"Klaus","lastName":"Lenhard","titleText":"Pre-Owned Vehicle Sales Consultant","shortBioText":"","emailTxt":"klenhard@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/43a0729496a5.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514952,"personPtyId":41469069,"firstName":"Rick","lastName":"Croft","titleText":"New Car Sales Consultant","shortBioText":"","emailTxt":"rcroft@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/cfb325cc601b.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":77731,"personPtyId":44626717,"firstName":"Tom","lastName":"Campbell","titleText":"Pre-owned Sales","shortBioText":"","emailTxt":"tcampbell@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/3d81600b-4867-4a3e-8dab-964352d821eb.jpg","drDealerId":6458,"dealerEmpStartDtUtc":"652147200","industryStartDtUtc":"273456000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514958,"firstName":"David","lastName":"Attal","titleText":"New Car Sales Consultant","shortBioText":"","emailTxt":"dattal@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514963,"personPtyId":41409636,"firstName":"Jong","lastName":"Kim","titleText":"New Car Sales Consultant","shortBioText":"","emailTxt":"jkim@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/5651ec5dda1e.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514993,"firstName":"Kalesa","lastName":"Basden","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"kalesa@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/2c1bd8071f49.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":490698,"firstName":"Mark","lastName":"Mrozek","titleText":"Pre-Owned Sales Manager","shortBioText":"","emailTxt":"Mmrozek@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/9fe9d3cde312.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514983,"firstName":"Mike","lastName":"Keitchen","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"mkeitchen@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/e9121207890f.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":515288,"personPtyId":42406388,"firstName":"Randy","lastName":"Autrey","titleText":"Sales Consultant","shortBioText":"An Atlanta Native,","emailTxt":"rautrey@lexusatlanta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/6458/employees/2d8e26a193d5.jpg","drDealerId":6458,"industryStartDtUtc":"1235865600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603322,"firstName":"Richie","lastName":"Reboredo","titleText":"Marketing Agency","emailTxt":"rreboredo@thehermanagency.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6458,"certifiedEmployee":false,"deptDscrp":"Management"}]

Hennessy Lexus of Atlanta

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Hennessy Lexus of Atlanta Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 3:30 PM

Sunday

Closed

Special Offers

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since June 2014

Hennessy Lexus of Atlanta in Atlanta, GA, also serving Decatur, GA and Dunwoody, GA is proud to be an automotive leader in our area. Since opening our doors, Hennessy Lexus of Atlanta has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

...



Hennessy Lexus of Atlanta offers a full selection of service areas including:

New Lexus Sales
Certified Pre-Owned Lexus Sales
Lexus Car Loans and Financing
Lexus Certified Service Department
Full Selection of Lexus Parts and Accessories

"Atlanta Born and Driven"

Service

Tire Rotation

$21

Oil, Filter Change

$61.4

Wheel Alignment (RWD)

$89

Wheel Alignment (FWD)

$89

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
342 lifetime reviews. Includes reviews of Hennessy Lexus of Atlanta from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 30, 2020

    Mr. Patrick Jolley and Mr. King Hardy are the epitome of professional work ethic. Their acumen juxtaposed with their affable dispositions truly made my... car buying experience a rewarding one. These guys are two of Lexus' best. Thank you guys for being a " light" during these unprecedented times. God bless- Phyllis

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Phyllis. We will be sure to thank Patrick and King for providing you with excellent service. Let us know if there is a...nything else we can help you with. We look forward to working with you again.


    Worked with:
    King Hardy

    Pre-owned Sales

    (4.9) 25 reviews

    Patrick Jolley

    Pre-Owned Vehicle Sales Consultant

    NOT RATED

  • 5.0 out of 5
    June 3, 2020

    Heather was very knowledgeable with her understanding of how the car worked and knew a great deal about the inventory. She was also a pleasure to work... with.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rhonda, thank you so much for the kind words! We are happy to hear Heather has given you exceptional service. We truly appreciate your business and... hope you have a great day!


    Worked with:
    Heather Rellinger

    New Car Sales Consultant

    (5.0) 26 reviews

  • April 19, 2018

    The customer service was excellent and Patrick was thorough. Would recommend this dealership to any of my family and friends. Come by and check them out.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eddie Cushing

    Sales

    NOT RATED

  • 5.0 out of 5
    June 2, 2020

    There are car salespeople and then there is Heather Rellinger. She definite made my nieces' first car buying experience so very enjoyable! We drove from... Memphis to Atlanta to purchase a 2020 NX300. After speaking with her over the phone, she worked out all the kinks so that we could pick up the car the next day. It was less than 2 hours and she was a dream to work with. Very knowledgeable and efficient. We will definitely recommend her to our friends!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Karina, Thank you for taking the time to share your thoughts for us. We're so glad to know that Heather provided you and your niece with an enjoyab...le shopping experience. Congratulations! Your recommendation is greatly appreciated. Please do not hesitate to reach out if we can assist again with anything else.


    Worked with:
    Heather Rellinger

    New Car Sales Consultant

    (5.0) 26 reviews

  • 1.0 out of 5
    April 16, 2020

    The service department will not take responsibility for......

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    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nataya,Your review is very concerning and we would appreciate the chance to speak with you. At your last visit, we spoke about the previous brakes don...e on the vehicle. The brakes were done by the original owner at 25k miles and then we did the brakes around 43k miles as part of our reconditioning of the vehicle prior to your purchase. Your last visit the vehicle had almost 69k miles and we told you the brakes needed replacement. We also told you the pads were currently at 3 mm and if you needed to wait, you could go another 1,000 miles before replacing them. Please reach out to us at your own convenience to discuss further. Thank you.Best,Customer Care Team

  • 2.0 out of 5
    March 14, 2020

    Had a mechanic do pre-purchase inspection on a vehicle. He informed me of a couple of items that needed to be addressed, which would cost me around $800... or so. I informed the dealer I would be willing to proceed if $500 can be knocked off of the price. They didn't budge. Mentioning the price is one of the lowest in the market. What does that matter if I would have to put almost $1k into the car right away after the purchase. Waste of time. He also stated that the dealership isn't going to address the issues on the car. So basically they are just going to pass the cost to the buyer.

    2.0 out of 5
    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, We extend our regrets regarding that we did not meet your price expectations. We hope you achieve your goal and find the vehicle you desire at... the price you want. Best, Customer Care Team


    Worked with:
    Eddie Cushing

    Sales

    NOT RATED

  • 5.0 out of 5
    March 7, 2020

    Tim Halloran is a service consultant par excellence. He is a great asset to Hennessy Lexus. Please recognize and commend him on his professional expertise... and stellar customer service. Thank you, Tim, Paulette Lester

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Paulette, We will definitely thank Tim for his outstanding care. Thanks for sharing your review! Let us know if we can assist you again with anythi...ng else. We are here to help.

  • 1.0 out of 5
    February 27, 2020

    Re: Our 5k service 1. Made online appt, got text & email verification, walked in, "who are you?we don't see you in our computer. But, that happens all... the time. We'll fit you in" Great start. 2. Rotate tires? NO, they didn't 3. Check tire pressure? NO, they didn't. 4. Road test car, NO they didn't Don't believe me?* It's all on video.* SO, our first service visit with our new car we bought there - they completely LOST OUR TRUST. Par for the course these days. Two other vehicles of ours, we found out later the (different) dealer didn't do the work either. I thought Hennessy would be different, but, xxxx! they're all the same!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello,We are concerned to learn about your overall disappointment regarding your recent service appointment. Please do not hesitate to reach out to us... so that we can discuss with in greater detail and address your concerns. We look forward to connecting with you.Best,Customer Care Team

  • 5.0 out of 5
    December 23, 2019

    Klaus was a fantastic dealer! He was very patient and meticulously explained every detail to his best ability, which was quite helpful. I bought a new... Lexus feasibly without any sort of complications or miscommunications. His positive attitude was greatly appreciated!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Klaus. We ap...preciate the positive feedback, and We are looking forward to seeing you in the future!


    Worked with:
    Klaus Lenhard

    Pre-Owned Vehicle Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 9, 2019

    Jody Artale, Did an EXCELLENT JOB on helping me take my new Lexus home!! super satisfied with her putting extra work into helping me and I am truly happy... with my Lexus!! Thank you so much Jody! Very sweet!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Congratulations on your new Lexus, Jessi. Jody will appreciate your feedback. Let us know if there is anything else that we can do for you. Have a won...derful day.


    Worked with:
    Jody Artale

    Sales Consultant

    (5.0) 11 reviews

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