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Reviews

Average Ratings

2.4
12 lifetime reviews.
  • GREAT Customer Service

    I live in Modesto, Ca... I do not like the customer service in the Honda dealer for Modesto...! I make the drive to go into Stockton Honda, becaus...

    Dealer Response

    Thank You "Happy Modesto Civic Driver" for the kind words, as a manager at Stockton Honda our training focus is treating the customer with honesty...


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    I live in Modesto, Ca... I do not like the customer service in the Honda dealer for Modesto...! I make the drive to go into Stockton Honda, because I LOVE there service. Robert Parker is are go to guy. He is always honest and We don't ever feel ripped off. He is always courteous and keeps our best interest in mind... Thank You Stockton Honda for keeping our CIVIC happy driving... Bravo Family

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank You "Happy Modesto Civic Driver" for the kind words, as a manager at Stockton Honda our training focus is treating the customer with honesty and respect, please keep coming back....see you soon :) Sean Cooley Sales Manager Stockton Honda


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  • Over the phone quote was way lower than in person!

    I had to do few repairs on my old 98 accord. I usually take my vehicle to a mechanic in Tracy. For doing the coolant hoses replacement and flush...


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    I had to do few repairs on my old 98 accord. I usually take my vehicle to a mechanic in Tracy. For doing the coolant hoses replacement and flush plus the timing belt with water pump the mechanic quoted me $1100. When I phoned Stockton Honda and listed the items to be replaced, I was told it would be only $950 since they had some specials. Because the price was very attractive I asked again to make sure it was for the things I wanted to get repaired and I was assured it was. I drove all the way from Tracy to there to find out that the quote was for just the timing belt kit change. I ended up doing both timing belt kit and the coolant since I drove all the way. The total before tax was $1549.00. Great way to attract bring in customers. Will never ever think of going there. Stay away from this place.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dont buy cars from here

    They sold me a new 2016 honda with 7 miles and 17,000 miles later theres a bubble on the side of the tire, thats not ware and tare. Les shwab adv...


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    They sold me a new 2016 honda with 7 miles and 17,000 miles later theres a bubble on the side of the tire, thats not ware and tare. Les shwab advised me that they sold it to me with a bad tire.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service 7/8/2016

    Matt is anot asset to your company and all the customers. Matt handled all my concernstuff promptlyrics and professional. I will be back for servi...


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    Matt is anot asset to your company and all the customers. Matt handled all my concernstuff promptlyrics and professional. I will be back for service and repairs for many years to come. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disappointing first experience

    I am quite experienced on purchasing vehicles at auto mall dealerships. Through the years I've been treated very well by every dealership I've bee...


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    I am quite experienced on purchasing vehicles at auto mall dealerships. Through the years I've been treated very well by every dealership I've been a customer too. Today however was my first visit to a Honda dealership ever. My sister, brother in law and I went just to look around and to see if there would be anything that might catch my sister's eye. We went with the intention to just look around but became extremely excited to see a beautiful Honda Pilot that my sister just had to have. But had to come back so they could drive it down from the Honda in Lodi. So being that it was a "just look around day" we wanted to make other stops before settling on one particular car. So then we left and we're called when they got it to Stockton and we began negotiations. Then had to stop so my brother in law could make his doctor's appointment (which was explained before beginning negotiations) becoming frustrated even though it explained that we would have to take a break to make the appointment, they would not let us go. Finally able to leave we then came back a third time. The third visit was not so pleasant, we were approached by a floor manager by the name of Rob and told us to sit to continue with negotiations. But by no means was it that, as he began explaining the price, payments, and interest. He then began to tell me how much the life of the loan would be and how much the payments would be all before he even ran our credit. Understanding this wasn't protocol I had questions on how he came up with these numbers and he would interrupt me every time saying "I know what I'm doing this is what I do (arguing everything I would say)" or if I would make a suggestion he would only respond with "doesn't matter" or "whatever" after five minutes of this I asked if we could have a moment to discuss his so called deal he then slapped his pen on the table and walked away. Feeling uncomfortable and no longer welcomed we decided to go. We could no longer could see Rob anywhere on the floor, after five or six minutes had passed we asked another floor manager if they could call Rob back. Some more time passed and the same floor manager came back and asked if Rob ever came by we responded and said no and handed our application to run our credit that he left on the table and began to exit the building. I wouldn't want anyone to feel the embarrassment my family and I felt so if you must go to Stockton Honda please avoid the floor manager by the name of Rob. I won't judge all Honda dealerships but strongly would seriously reconsider returning Disappointed customer & Sadden to miss the opportunity to buy such a beautiful vehicle

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great service

    Nice customer service car buying experience was great


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    Nice customer service car buying experience was great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil and Lube

    I was in the Stockton Honda Sevice deptmant last Satuday 7/19/14 for an oil and lube for my Civic. I was the third one in line so i figure it woul...

    Dealer Response

    Frank, I am truly sorry for the level of service you got on Saturday.We strive to have the best customer service experience possible. Please let...


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    I was in the Stockton Honda Sevice deptmant last Satuday 7/19/14 for an oil and lube for my Civic. I was the third one in line so i figure it would only take about 15 - 20 minutes or 30 minutes tops. I was there for 1 1/2 hours. My car sat on the parking lot after it was done for another 25 minutes. I asked my rep (Robert Parker) when my car will be done. his only response to me was I'm doing the paper work right now. I could have gone to jiffy lube and the job in less than 15 minutes. This will be the Honda I'm ever going to own and my last time in teir Stockton Honda Service department.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Frank, I am truly sorry for the level of service you got on Saturday.We strive to have the best customer service experience possible. Please let me know if there is something I can do you make up for this problem. Thank you for the feedback Thank you, Ryan Severson Service Manager Stockton Honda (209)320-6738 Direct rseverson@stocktonhonda.com rseverson31@yahoo.com


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  • Comparing dealerships

    Having bought cars at university honda in Davis and at Stockton Honda , the service is dramatically better in Davis. I would have thought they wou...


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    Having bought cars at university honda in Davis and at Stockton Honda , the service is dramatically better in Davis. I would have thought they would be about the same but university honda far outshines the Stockton dealership.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • First Time Buyer

    As a young female and a first time car buyer, it can be pretty intimidating to go into a dealership. I had reached out to Stockton Honda via cars....


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    As a young female and a first time car buyer, it can be pretty intimidating to go into a dealership. I had reached out to Stockton Honda via cars.com and had been communicating with Jonathan via email. He informed me about more information about the car I was looking for (a 2013 Honda Civic EX-L) and was open to discussing price options for me. He made me feel comfortable and like the dealership was approachable. When visiting the actual dealership, I was treated with respect and courtesy from the second I stepped onto the lot. Eugene and Mike Gonzales helped me on the lot, because Jonathan is an Internet Sales man, and they were fantastic salesmen as well. Each of these sales men were knowledgeable and did not pressure me. They were quick, efficient and informative. They let me take my time, look around and were sensitive to my needs. They never once pushed a sale and several times wanted to make sure I was "comfortable" with price, style and the type of vehicle provided. I feel that is very important to feel at ease at a dealership, because too many dealers will force you into un-needed items. I don't have a lot of experience to compare this to, but I can say that the individuals at Stockton Honda made my first-time-car shopping experience a total breeze and got me a great deal. Thank you Stockton, Honda, I will definitely be recommending you to all my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Friendly Sales Personnel

    I am searching for my first new car, and was apprehensive about car shopping in person. However, Allen Dionne was very nice, friendly and informat...


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    I am searching for my first new car, and was apprehensive about car shopping in person. However, Allen Dionne was very nice, friendly and informative about the Honda CRV that I am interested in and about car shopping in general. He listened to what I needed and wanted and did his best to ensure I found the right car. Thanks to him, my car shopping experience was an enjoyable one that put my questions to rest. I would recommend this sales representative at Stockton Honda to a friend or family member.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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