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Reviews

Average Ratings

3.6
Average based on 10 reviews.
  • Buyer Beware of Acura MDX!!

    I bought a Acura MDX from Vern Eide. They did not tell me that the car will only pair with some mobile phones. The 2014 and 2015 DOES NOT pair wit...

    Dealer Response

    I am sorry to hear of the problem with the Iphone. We have had many people with Iphones that pair up fine. I was unaware of this problem until n...


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    I bought a Acura MDX from Vern Eide. They did not tell me that the car will only pair with some mobile phones. The 2014 and 2015 DOES NOT pair with a iphone 6 on verizon. Don't buy a Acura as they don't even know how to update their firmware on one of the most popular iphones in the world.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear of the problem with the Iphone. We have had many people with Iphones that pair up fine. I was unaware of this problem until now. Please contact our service department and we will try and resolve the problem.


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  • Kevin Thompson for great service!

    I've been a skeptic of dealerships for a long time, preferring instead to purchase my cars from private sellers, but Kevin has changed my mind. Ke...


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    I've been a skeptic of dealerships for a long time, preferring instead to purchase my cars from private sellers, but Kevin has changed my mind. Kevin went out of his way to find the SUV I wanted at another store, met me there and was fun to work with. I got a SUV I love, that works great and was easy to buy. I couldn't be more happy with the experience I got from Kevin Thompson and his team at Vern Eide Acura! Thanks Kevin!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Knowledge and Trustworthy

    When looking for a car my thoughts have been "you never know who to trust", but I found someone to trust! Kevin Thompson has helped us purchase se...


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    When looking for a car my thoughts have been "you never know who to trust", but I found someone to trust! Kevin Thompson has helped us purchase several cars. He helped our son buy a car and walked him through that first car and car loan experience. Kevin is someone you can trust and will help you find the car you want. I have recommended him to many friends and family! We have more cars to buy in our future and will be buying from Kevin Thompson again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kevin got it done!

    Kevin Thompson is an excellent salesman who delivered a great vehicle to me at a wonderful price with little hassle on my part. In 35 years, it wa...


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    Kevin Thompson is an excellent salesman who delivered a great vehicle to me at a wonderful price with little hassle on my part. In 35 years, it was the smoothest -- and best -- car deal I have ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A pleasant surprise in a sea of awful service

    Everyone hates buying a used car. They shouldn't, because you're getting a "new" car. But the sales people are so awful it makes you want to cry. ...


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    Everyone hates buying a used car. They shouldn't, because you're getting a "new" car. But the sales people are so awful it makes you want to cry. The entire team at Vern Eide made our experience second to none. They even delivered our new car almost 200 miles to our front door!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • amazing service

    Acura continues to go above and beyond in service after the sale. They are amazing. Highly recommend using this dealership for your next purchase....


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    Acura continues to go above and beyond in service after the sale. They are amazing. Highly recommend using this dealership for your next purchase. Wow!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • amazing service

    Acura continues to go above and beyond in service after the sale. They are amazing. Highly recommend using this dealership for your next purchase....


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    Acura continues to go above and beyond in service after the sale. They are amazing. Highly recommend using this dealership for your next purchase. Wow!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Great sales person

    The dealership allowed us to take the vehicle home over night - great bonus. The next day, our sales person contacted us and his first statement w...


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    The dealership allowed us to take the vehicle home over night - great bonus. The next day, our sales person contacted us and his first statement was "We want to make sure that you like the MKX first and foremost". We did test drive a few other vehicles but it was the willingness to work with us & for us that brought us to our final decision of buying the MKX at Vern Eide.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor dealership

    I was given appointment by sales guy on Monday evening for already sold car.When i called them over the weekend they told, car will be ready for t...

    Dealer Response

    Gomes-I apologize for the handling of your appointment. We should have notified you when the vehicle you were interested in was sold. I wish I k...


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    I was given appointment by sales guy on Monday evening for already sold car.When i called them over the weekend they told, car will be ready for trade by Monday & specifically the representative said i was the first person to call for the car. They did't call me back saying the status & i wasted all my time for this. I will never step in for another car deal with Vern Eide, sioux falls.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Gomes-I apologize for the handling of your appointment. We should have notified you when the vehicle you were interested in was sold. I wish I knew more details about this incident so that I could take the opportunity to improve our processes. I don’t think any dealership sets out to intentionally waste anyone’s time, and I’m sure that was the case here. I would love the opportunity to correct the mix-up. I don’t know what kind of vehicle you were looking at but with the amount of used vehicles that we have in our Sioux Falls inventory, I’m sure we can find one that suits your needs. Mike Larsen General Manager Vern Eide Acura


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  • Beware

    I contacted Vern Eide as soon as I saw a suv we were interested in. It still needed to be gone through and cleaned up. I was sent emails and had c...

    Dealer Response

    Marla, I apologize for your bad experience at our store. Because the reconditioning process takes several days to complete, sometimes vehicles s...


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    I contacted Vern Eide as soon as I saw a suv we were interested in. It still needed to be gone through and cleaned up. I was sent emails and had calls from a salesman for one week while waiting to come and take a look at it. The last phone call involved him telling us it was being cleaned up and as soon as it was done and as soon as he had the repair report he would set up a time for us to come. Than I get a email (now he can not call) that the suv was sold. We would have looked at it right away. Beware of the lies.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Marla, I apologize for your bad experience at our store. Because the reconditioning process takes several days to complete, sometimes vehicles sell before they are ready for the lot… it happens more often than people realize. I’m mostly concerned that you feel you were lied to. At no point during this process do I feel like anyone ever lied or misled you in any way. I would welcome the opportunity to visit with you further regarding this issue so that we can prevent something like this from happening in the future. We’re not perfect, nor do we pretend to be… but we always strive to get better. Mike Larsen General Manager Vern Eide Acura


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