Reviews

Average Ratings

4.7
58 lifetime reviews.
  • Great buying experience

    great customer service. Thank you for getting us into a car we wanted.

    Dealer Response

    Thanks, Katie! We are proud to have a great staff here at CarStop. It's great that you were able to get into the car you wanted! See you next time.


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    great customer service. Thank you for getting us into a car we wanted.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Katie! We are proud to have a great staff here at CarStop. It's great that you were able to get into the car you wanted! See you next time.


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  • Not the greatest experience I've ever had.

    Located a Jeep on line that was what my daughter was looking for. Spoke with Matt over the phone to inquire about the vehicle. He assured me that ...

    Dealer Response

    Hi Jack, we are sorry to hear that you were not able to get the car you were looking for from us. We appreciate you pointing out our shuttle servi...


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    Located a Jeep on line that was what my daughter was looking for. Spoke with Matt over the phone to inquire about the vehicle. He assured me that the vehicle was in pristine condition for the age and mileage. Being several hundred miles away from the dealership, I flew to Dallas and they graciously picked me up from the airport. Upon arrival at the dealership, I noticed that the fiberglass top was cracked in two locations on the back end. They advised me that a new top would be $1400. I was willing to take the vehicle as it was if they would have included an extended warranty to cover the vehicle (which would have been cheaper on the dealership than a new top). They wanted me to pay for half of the extended warranty, which I refused to do. I wasn't going to pay more money for a damaged vehicle. Needless to say, the deal fell through and I had to get a flight back home. And no, they didn't take me back to the airport. After I Ubered to the airport, I received a call from Matt advising me that they found someone who would repair the fiberglass and the vehicle would be ready in a couple days. It was too late at that point. And as it worked out, I found a better deal elsewhere, so everybody wins in the end. They got their vehicle fixed and I got a NEW Jeep.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Jack, we are sorry to hear that you were not able to get the car you were looking for from us. We appreciate you pointing out our shuttle service and attentive customer service. We understand that you were not happy with the way your experience ended, however. We would like to talk to you about your situation and interaction with us. Please contact Hamid Mirzadeh at (817) 467-4894 so we can discuss this further. Thank you and we hope to hear from you soon. Take care.


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  • My CarStop

    Came in to look for a big body style vehicle and left with a bigger smile in a Nissan Armada. This was our first and only car stop, friendly reps ...

    Dealer Response

    Hi Jessica, thanks for choosing CarStop to purchase your new vehicle. We have the utmost confidence that you're going to love your new Nissan Arma...


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    Came in to look for a big body style vehicle and left with a bigger smile in a Nissan Armada. This was our first and only car stop, friendly reps and very knowledgeable and professional. I would recommend this stop for any one looking for a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jessica, thanks for choosing CarStop to purchase your new vehicle. We have the utmost confidence that you're going to love your new Nissan Armada! Any recommendations you make are appreciated. You can always count on us for an unrivaled experience!


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  • Addy Siakasone Car Buying Experience

    Tony greeted my father and I in the parking lot and was very friendly. DJ was very helpful and patient with all of my questions regarding the buy...

    Dealer Response

    Hi Addy, thank you for letting us know that you enjoyed your experience with us at CarStop. We want our customers to know that we care about their...


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    Tony greeted my father and I in the parking lot and was very friendly. DJ was very helpful and patient with all of my questions regarding the buying process. Both were very nice and were very welcoming making sure we if we needed water or anything like that.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Addy, thank you for letting us know that you enjoyed your experience with us at CarStop. We want our customers to know that we care about their comfort. Our staff is here to make sure you get exactly what you're here for. Take care!


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  • Great Experience!

    Great staff! They really will go to bat for you, I recommend Car Stop before anywhere else, they don't hide anything from you or waste your time! ...

    Dealer Response

    We're elated to hear how impressed you were by the hard work and ethic of our staff here at CarStop! We are honored to be known for transparency a...


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    Great staff! They really will go to bat for you, I recommend Car Stop before anywhere else, they don't hide anything from you or waste your time! I was really impressed on my car buying experience at Car Stop. Thank you DJ!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're elated to hear how impressed you were by the hard work and ethic of our staff here at CarStop! We are honored to be known for transparency and professional standards. Thank you!


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  • Donald E Martin

    friendly staff, informative. came in told them what i was looking for. they sowed me 3 vehicles and i settled on one. Buying process was great no ...

    Dealer Response

    Thanks for your review, Donald. We're glad to hear that your experience here at CarStop exceeded your expectations. Our friendly and informative s...


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    friendly staff, informative. came in told them what i was looking for. they sowed me 3 vehicles and i settled on one. Buying process was great no pressure. settled on price got payment where I wanted. Very happy. Would recommend my friends here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Donald. We're glad to hear that your experience here at CarStop exceeded your expectations. Our friendly and informative service is sure to win anyone over. Any recommendations you make to your friends are greatly appreciated.


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  • Thanks Chase!

    Traded in my dodge ram for a dually! Chase was great, Daniel thoroughly explained everything and i was in and out within an hour and a half!

    Dealer Response

    Thank you for taking the time and leaving us a five star rating. We are pleased to hear our staff did such a great job. Car Stop (817) 962-2694


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    Traded in my dodge ram for a dually! Chase was great, Daniel thoroughly explained everything and i was in and out within an hour and a half!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time and leaving us a five star rating. We are pleased to hear our staff did such a great job. Car Stop (817) 962-2694


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  • Happy customer

    Spoke with Raymond Ybon and he got us into a 2015 GMC!

    Dealer Response

    Thank you for your feedback! Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Car S...


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    Spoke with Raymond Ybon and he got us into a 2015 GMC!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback! Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Car Stop (817) 962-2694


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  • Satisfied Customer

    Working with Tony Terrell and Daniel was really great!! Financing was very godd. I recommend people to come and purchase a car from Car stop Arli...

    Dealer Response

    We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Le...


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    Working with Tony Terrell and Daniel was really great!! Financing was very godd. I recommend people to come and purchase a car from Car stop Arlington Texas!! :) :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us know if there is anything more we could do for you! Car Stop (817) 962-2694


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  • I was so please with the service that Tony Terrell

    Wow the Salesman Tony Terrell drove to Cleburne Tx to picks us up and got us Approved in a Chevy Truck. The process was so easy I thought it was ...

    Dealer Response

    We'll be sure to pass on your positive feedback for our team, Janice! Thank you for choosing CarStop. We're thrilled to hear that you had an easy ...


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    Wow the Salesman Tony Terrell drove to Cleburne Tx to picks us up and got us Approved in a Chevy Truck. The process was so easy I thought it was a gimmick. I will tell everyone I know to go buy a car from Carstop. I am so blessed to have met a sales staff that actually cared. " Tony Terrell is my Go To Guy"

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We'll be sure to pass on your positive feedback for our team, Janice! Thank you for choosing CarStop. We're thrilled to hear that you had an easy and enjoyable purchasing experience with Tony. Our fantastic team is dedicated to providing excellent service for every client. Thank you and enjoy your new truck!


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