Rochester Hills Chrysler Dodge Jeep RAM

New 866-843-1484 Dealer Website
Used 866-784-9681 Email Dealer
Service 888-323-5178

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Reviews

Average Ratings

4.7
Average based on 100 reviews.
  • Second Vehicle / Second Great Experience

    Tonight was another great experience!!! Last December we leased a new truck and tonight my wife and I purchased a new Town & Country. Over the las...


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    Tonight was another great experience!!! Last December we leased a new truck and tonight my wife and I purchased a new Town & Country. Over the last 30 years we have purchased/leased many vehicles from quite a few dealerships and by far my experience at this dealership has been nothing less than outstanding and stands above the rest. We have and will continue to refer anyone looking for a new vehicle to visit Rochester Hills Chrysler Jeep Dodge and ask for Dave Scott (best and most honest car salesman I have ever done business with).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • not very friendly

    the really large guy was very rude and condescending. I will never return. He treated me like was an uneducated buyer. Dont let them fool you ...

    Dealer Response

    Thank you for the feedback, Sarah. Please know that we have the utmost respect from our customers and we are sorry to hear you are not satisfied w...


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    the really large guy was very rude and condescending. I will never return. He treated me like was an uneducated buyer. Dont let them fool you like they almost did me.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback, Sarah. Please know that we have the utmost respect from our customers and we are sorry to hear you are not satisfied with your experience. Please call our Sales Manager, Michelle Yurek, at (248) 659-3213 if you would like to speak with us about your concerns. Thank you.


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  • Dont know what they are doing !!

    Took my 2015 Dodge Dart in a couple days after having an oil change done at an oil change place with a check engine light on. The quickly diagnose...


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    Took my 2015 Dodge Dart in a couple days after having an oil change done at an oil change place with a check engine light on. The quickly diagnosed and accused the place I had my oil change done of putting in the wrong oil. They then charged me 79.00 to change my oil with what they called the correct chrysler approved oil and sent me on my way. I wasn't 10 miles down the road and my check engine light came back on. After them bad mouthing the place that did the oil change first then FIXING their screw up sure didn't last long. I will tell everyone I know NOT to go to this dealer !!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • awesome buying experience from Mr. John Silly!

    I call john Silly on the phone and wanted to lean about 2 veicles I was concidering. He was extremely knowledgable and very good at at his profres...


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    I call john Silly on the phone and wanted to lean about 2 veicles I was concidering. He was extremely knowledgable and very good at at his profression. What I liked most is he offered NO "pressure" to make me buy now! He did not turn me over to the F&I guy A.K.A. "The Closer" at most dealers. John gave me a payment that exceeded my expectations, and I did choose to buy the tire and the whel warranty, because he really made it understandable with the benefits. He has will get referals from my company. Thanks John Sillysavage!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unethical salesman

    This dealership uses untraditional Chrysler financing which results in either having to pay a lease disposal fee or having them pretend to waive i...


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    This dealership uses untraditional Chrysler financing which results in either having to pay a lease disposal fee or having them pretend to waive it by rolling it into your next lease price. Extremely unethical.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awsome buying experience!!!

    i went to Rochester Hills for service and that was a great experience. As I enteres the showroom I was greeted by John Sillysavage. I told his I w...


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    i went to Rochester Hills for service and that was a great experience. As I enteres the showroom I was greeted by John Sillysavage. I told his I was just looking, I am in for service, John said, "NO PROBLEM, IT'S FREE TO LOOK"! He offered me a bottled water, in which I remembering i reall needed a drink. That was cool. John asked me if my 2010 Ram was a lease, i replied, yes it is. He asked how many payments I had left? He said dont worry, I know your just looking, He sais if you have time I can show you a quick program the bank has to where they will make up the last 2 payments and I can get into a nicer Ram at a LOWER payment! If it sounds to good to be true, it probably isnt. Well he offer no pressure and new his Rams (Motor Trends #1of year) Well the next day I picked up my new Ram, at a lower payment like he said. Was NOT lied to like most salesmen do, even intrduced me to his manager after the tour he gave me of the facility. It was the best experience I have ever had buying a vehicle! The same week, I brought my wife in and lease a vehilce for her, same experience. Thanke you John an his manager next to him Larry. I will refer anyone who is looking for a new car or truck in the future! They will not regret it! Thanks again!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience in sales with Dave Scott!

    Dave recently sold my husband and myself our Jeep. Dave greeted us right away, and was friendly and very knowledgable. Dave asked us a few simple ...


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    Dave recently sold my husband and myself our Jeep. Dave greeted us right away, and was friendly and very knowledgable. Dave asked us a few simple questions, based on what type of vehicle that will work for us now, and then again in a few years. He really helped us realize that we were making a big purchase and that we needed to think about our needs now and again in a few years. These questions lead us to choosing a Grand Cherokee over a Patriot. We are very happy and refer everyone we know to stop in and see Dave Scott.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Just was serviced on Tuesday April 23

    I am posting an initial review here and will see if I can change it after taking my car back this coming week. I took my car in for a "tune up" an...


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    I am posting an initial review here and will see if I can change it after taking my car back this coming week. I took my car in for a "tune up" and oil change and routine maintenance/inspection. I was not having any issues with the vehicle (jeep liberty), but it had about 90K miles and is 8 years old. The tech found a leak in the trans cooling lines and the front axle seal. The extra cost would be another $640. I wasn't home when the call came so my wife approved the additional work. OK, well at least the vehicle would be taken care of and I wouldn't have to worry for a while even at the high cost. I now have drove the car 3 times since we received it back and now I am smelling a burning odor (like char coal burning) and a popping sound when I parked and turned off the motor. This wasn't there last Monday. What happened? I now have to take it back to the dealership to see if something wasn't done right. If they fix it without cost to me, I am ok...things happen...I am happy and will change the rating. But if they try to blame something else and charge me, then this rating stands. Again, the vehicle did not have this issue before the tune up. Stay tuned. I hope that this gets resolved.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Searching for a Terrain

    Salesman was friendly and didn't give us major pressure. Car was in good shape upon delivery. Being a Jeep delaership, the salesman was unfamiliar...


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    Salesman was friendly and didn't give us major pressure. Car was in good shape upon delivery. Being a Jeep delaership, the salesman was unfamiliar with this GM product, though the vehicle we purchased had just been traded in 2 days prior to our test driving. Never used the service deparatment at this dealership, but would recommend for used car sales. Used car sales area left much to be desired, though

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • NEW CAR PURCHASE

    EXCELLENT BUYING PROCEDURE. HAPPY WITH MY NEW CAR.

    Dealer Response

    Thank you for your business we really appreciate it and hope you enjoy your new vehicle.


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    EXCELLENT BUYING PROCEDURE. HAPPY WITH MY NEW CAR.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business we really appreciate it and hope you enjoy your new vehicle.


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