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I would like to thank Mr. Alex Darwich for his nice personality. Your dealership is an excellent place. I feel comfortable bringing my car in.
I have a 2006 ML and a 2011 E convertible both purchased at the dealership and although I have had some service issues over the years with the ML, I love... both cars! My service advisor is Chad and he does an excellent job. He is very knowledgeable and efficient.The few times that I have had my car in for service and he was not there, I have been treated very well by the other service advisors. My sales person is Marina and she was very knowledgable and followed up after my initial contact with her. I have always been satisfied with the service and sales departments and it is a top notch operation.
Chad at Mercedes South Orlando is Awesome. Always knowledgeable and friendly. Thank You
Good overall experience since we had a good idea on what we where looking for and how much we wanted to pay. Had the usual dealer attempt to add on charges... to the final offer but managed to negotiate a good deal. Staff was very helpfull and knowledgeable. Made every attempt to address our questions and concerns. Looking forward to see how well they perform after the buying process and the service kicks in.
The service was handled promptlly and courteously.
Once again satisfied with Mercedes and dealer service.
the person on the phone was no knowledgeable about the car, but the sales staff is good if you go in person.
The staff was very professional and the car was just as described in the advertisement. I was very pleased with the process of buying a car.
this is the best Mercedes Benz dealer in the state of Florida.
Found a great used Mercedes convertible online at this dealership. Was not in town and really wanted this car- after discussion with sales person via phone... agreed to a price and put down a deposit. A few days later the salesman called and said that the convertible top was not working and the dealership would not sell the vehicle. Why would a reliable dealership put a car up for sale without first checking the convertible top? Are they that bad or did they get a better offer? You tell me!