Reviews

4.4 out of 5 4.4
268 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 30, 2018

    DO NOT DEAL WITH CHRISTIAN PROSSER! This man will lie to you right to your face about the very features and capabilities of the vehicle he is trying to... sell. He is the most incompetent, uninformed and uneducated sales person I have ever come across. He lied to me about the max tow rating of the vehicle I was looking to buy, and when I told him that the GMC website, the corporate website, showed a number much different he claimed the website was wrong. Lo and behold multiple sources proved him wrong yet he still continued to lie. About many other things as well. About the number for the vehicle, how they were getting to the payments, etc. I cannot comment on how well the dealership works, but Christian Prosser is all that is wrong and damaged about car sales.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I am sorry to hear that you have been frustrated with your recent car buying experience. It's important that our guests feel at ease during the e...ntire process. Unfortunately we were unable to earn your business. Best, Ali Ahmed General Sales Manager

  • 1.0 out of 5
    December 17, 2017

    Worst and dishonest service center ever.. Took my car in and they kept it for a few days and at the end told me they needed to order parts. Then I found... out the car had additional 30 miles. Upon returning they again kept my car overnight and did oil only change only. Told me they didn't fix the car because I complained about the extra mileage didn't let them test drive the car. Then I found out the car had extra 5 miles on it. Complained to the supervisor who said he will call back and never did.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • July 10, 2012

    I called in and spoke to Ali, their sales manager. He was very attentive and answered all of my questions upfront without being pushy. I came in and everything... was exactly as he had explained. He said that they do business differently than other dealerships and they definitely showed that. It's been about a month since I've bought and I still love my Terrain. Thanks, Ali!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2017

    Everyone I have dealt with at Simpson is friendly and helpful. I have been a customer for going on ten years and plan on continuing to utilize the service... department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 15, 2017

    Jose Campos and the entire staff is always so friendly. I love the fast service and clean environment. Best deal in town for an oil change!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2017

    Llonel was great! No hassle dealership. Straight to the point with an awesome deal. I will definitely purchase from Simpson GMC again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 14, 2017

    Jorge Guzman was very quick to help me out! I was also highly impressed by the quality of your employees manners. I was taken care of very quickly and... I was treated nicely.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 14, 2017

    Very friendly. Satisfied with Riyaz very helpful. I would go back and buy another one. Would recommend to a friend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    They know my name and make the service a pleasurable experience. My car service is important, they take the time to explain things. I don't feel like they... just want to get me in and out like a production line operation.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2017

    professional friendly service. Fast quality service. Makes bringing my truck in for service a pleasure not a chore. would recommend to family and friends

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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