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Reviews

Average Ratings

4.9
253 lifetime reviews.
  • Great Sales Department

    I called in and spoke to Ali, their sales manager. He was very attentive and answered all of my questions upfront without being pushy. I came in a...


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    I called in and spoke to Ali, their sales manager. He was very attentive and answered all of my questions upfront without being pushy. I came in and everything was exactly as he had explained. He said that they do business differently than other dealerships and they definitely showed that. It's been about a month since I've bought and I still love my Terrain. Thanks, Ali!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • What a night!!!

    On our first visit, Jospeh assisted us. We loved the fact he wasn't pushy, like a lot of salesmen. He was knowledgeable and what he might not ha...


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    On our first visit, Jospeh assisted us. We loved the fact he wasn't pushy, like a lot of salesmen. He was knowledgeable and what he might not have known he was quick to find out the answers to our questions. Upon leaving, Barry came out and introduced himself to us. We test drove two trucks and latter one, Barry and Joseph tried real hard to make the deal work for us. Unfortunately, after many attempts the mission was aborted. However, the next day Ted Diesel phoned us (a long time aquaintance who was always kind, professional and wonderful when it came to servicing our GMC Safari van) asking what we were looking for and our price, and we told him. The next thing we knew, we were called back about yet another truck that had just been delivered and to come take a look at. At this point, it is after 6 and too late for me to see it so we were going to wait till the next day, but Marlon yet another wonderful, knowledgeable, professional salesman, told my hubby they could drive it to our home so I could see it (time is probably around 8 p.m.). We loved it, husband went back, worked out numbers, signed papers and drove back with our new truck. However, being that there was still paperwork I needed to sign, Marlon had no problem in fact insisted he would swing by our house the next morning to have me sign, go over the truck's operation and set up Onstar with us. My husband and I were just blown over by the personal service we received from Buena Park GMC. All we dealt with went above and beyond their call of duty and we will not hesitate to send anybody looking for a truck or car to them as they worked very hard to have us own a truck we thought only in our wildest dream we could afford. Thank you to Joseph, Barry, Ted, Marlon, Ali, Lorena and the one who very late put all things on our truck so we could drive it home!!! You ALL blessed us beyond what we could imagine. <3

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service department

    outstanding group of people.service was done in a resonable amount of time. waiting area was clean. personnel was helpful


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    outstanding group of people.service was done in a resonable amount of time. waiting area was clean. personnel was helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience!

    I bought a new Encore for my family from Riaz, who was very helpful throughout the process. He was very detail-oriented, and took the time to expl...


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    I bought a new Encore for my family from Riaz, who was very helpful throughout the process. He was very detail-oriented, and took the time to explain the pros and cons of several cars to us. He also was great in breaking down the financing on the car. We enjoyed the car buying process overall!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Very Good, Dropped The Car Off In The Morning And Picked It Up In The Afternoon, No Problems Whatsoever, The Guys Are Very Friendly Its a Pleasure...


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    Very Good, Dropped The Car Off In The Morning And Picked It Up In The Afternoon, No Problems Whatsoever, The Guys Are Very Friendly Its a Pleasure To Do Business With Simpson

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Very happy with Erick our sales rep, and Barry our finance rep. Extremely happy that Erick is bilingual and very patient willing to wait for us la...


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    Very happy with Erick our sales rep, and Barry our finance rep. Extremely happy that Erick is bilingual and very patient willing to wait for us late at night explaining all our questions. The experience was very pleasant. Highly recommend and coming back for future GMC purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing people in amazing dealership!

    I first spoke with Sean over the phone and he made me so comfortable and gave me so much attention. He answered all my questions and referred me ...


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    I first spoke with Sean over the phone and he made me so comfortable and gave me so much attention. He answered all my questions and referred me to Barry. I experienced more wonderful customer service with Barry & he accommodated all that we needed. Once we arrived at the dealership we were catered to but the purchase remained totally honest. Upon financing we ran in to Lorena who was the great cherry on the sundae. She was so detailed and made sure we understood all while making us smile & be happy. All was AMAZING!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Buick Dealer in Los Angeles Area

    Of the three Los Angeles area Buick dealerships, I visited, only Simpson Buick salesmen knew intelligent information about the new model autos the...


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    Of the three Los Angeles area Buick dealerships, I visited, only Simpson Buick salesmen knew intelligent information about the new model autos they were selling! The other dealers' staff were either 'new', dealt with 'mostly trucks', or, gave no indication they were inclined to educate themselves to information about their products.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • OUTSTANDING DEALERSHIP

    I had dealt with another dealership that did not deliver as promised, but ALI, at Simpson GMC of Buena Park was very helpful. I was very impressed...


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    I had dealt with another dealership that did not deliver as promised, but ALI, at Simpson GMC of Buena Park was very helpful. I was very impressed with the red carpet treatment from the moment of arrival to point of delivery of my new vehicle. Every single person was professional, knowledgeable and courteous. I will most definitely recommend this dealership to friends and family, and they have earned my business for years to come. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    I went in for a recall part, my service tech was friendly and resourceful my car was ready with in an hour as I waited also got a much needed car ...


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    I went in for a recall part, my service tech was friendly and resourceful my car was ready with in an hour as I waited also got a much needed car wash.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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