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Bergen Sales Inc.

(81 reviews)
Visit Bergen Sales Inc.
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
(585) 632-0450 (585) 632-0450

Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergen Sales Inc. from DealerRater.

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I submitted my application because I was interested in

I submitted my application because I was interested in acquiring a car of this type; however, I believe the seller had better prospective buyers, as he never contacted me personally. I subsequently learned that the car was sold just three days after I submitted my application.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They never actually got back to me.

They never actually got back to me. I was very interested in that vehicle too. I guess things happen for reasons.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I guess Ryan figured that since I’m in my 60’s I’m an

I guess Ryan figured that since I’m in my 60’s I’m an easy target for a bait and switch Ryan guessed wrong Thank you so much for revealing how much a Hack you are before I bought anything from there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I never got a response back from them so I continued my

I never got a response back from them so I continued my vehicle search elsewhere. Found a dealership in PA that is and was very responsive to all my questions and is willing to work with me on a deal for a car they have for sale..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ryan Is Honest, Professional, And Nice.

Ryan Is Honest, Professional, And Nice. He's Holding My Car Until Insurance Check Arrives.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quoted me a price and i was ready to do a deal then

Quoted me a price and i was ready to do a deal then contacted me the next day claiming they made a mistake on the price and wanted 10k more than previous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They have a very big inventory and the staff was very

They have a very big inventory and the staff was very helpful and very polite

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great!

Great! Ryan the sales guy there actually got me into a 2020 chevy trax with lower miles and put together a competitive price and made it work for me Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I purchased a 2011 Chevy Traverse from Bergen Sales about

I purchased a 2011 Chevy Traverse from Bergen Sales about 18 months ago. Right from the start there were nothing but issues with it. They claimed they fixed the AC, but all they did was pump it full of coolant. When I brought it to my regular, trusted mechanic, I was told it should have never passed inspection. I tried calling and emailing them several times to work out a way to correct the issues, but they completely ghosted me. In the 18 months I have owned it, I have probably put more money into it to make it run than what I originally paid for it. Buyer beware. Do not do business with Bergen Sales!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Nice dealer Ryan and he showed his integrity about the

Nice dealer Ryan and he showed his integrity about the vehicle that has accident and it was repaired nicely. He was not pushy. However, we are still waiting for the vehicle to be done with the inspection and released.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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