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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

BMW of Macon Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

""The Ultimate Customer Experience""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
334 lifetime reviews. Includes reviews of BMW of Macon from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 13, 2018

    I just want to shout Vanessa Stubbs in a job well done. You are my champion. The process was smooth, no pressures and I was out really quickly. I would... definitely recommend this dealership.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 12, 2018

    They provided more than enough refreshments and tended to me promptly. I have no complaints about this recent visit. I look forward to returning for my... next visit.

    4.0 out of 5
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    3.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • December 16, 2012

    We got the car we wanted at the price we wanted

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.8 out of 5
    November 12, 2018

    Lonnie Coleman was my service consultant. He checked on me several times during my wait for the service on my BMW and kept me informed on the process.... I have been a customer at this service center since it opened and have always received the best of service from the General Manager, sales staff, and service department personal.

    5.0 out of 5
    Customer Service
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    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    November 12, 2018

    My experience was outstanding, beginning with initial phone contact, sales representative and entire buying priocess.. The sales representive, financial... representative and gentleman responsible for review of vehical???s technical functions were outstanding

    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2018

    Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shelley Black

    Product Advisor

    (5.0) 107 reviews

    Curtis Harris

    Professional Client Adviser

    (5.0) 19 reviews

    Kayla Monroe

    Product Advisor

    (4.8) 73 reviews

  • 4.6 out of 5
    November 10, 2018

    Service was great and Shelia was the best. She kept me updated regularly on the status of my car. She offered suggestions and applied appropriate discounts.... She was very transparent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    sheila meadows

    service advisor

    (4.9) 74 reviews

  • 5.0 out of 5
    November 9, 2018

    I was in the market for a third vehicle that was good on gas. I???ve been driving a Lexus GX 460(which I love) but driving it everyday was putting a dent... in my pockets as it related to gas. I was searching for a certified pre-owned 5 series and Curtis Harris made my buying process EASY! I test drove the vehicle on a Monday and took the week to think about the purchase. Curtis was not overbearing BUT he was proactive and accommodating when I returned to the dealership later that week. I have ALWAYS had to negotiate pricing on all of my other vehicle purchases BUT Curtis was straight to the point and the first offer that he presented to me was EXACTLY what I wanted to pay. I have nothing but GREAT things to say about Curtis Harris??? customer service and BMW of Macon.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Curtis Harris

    Professional Client Adviser

    (5.0) 19 reviews

    Jason Diaz

    Manaqger

    (4.5) 17 reviews

  • 5.0 out of 5
    November 8, 2018

    My car was picked up from my home. I was given a new car to drive the entire time that my car was being fixed. I was kept informed of what my car was... going though (my wife thinks it???s her baby). Then it was returned to my home fully serviced. The driver was nice as can be and didn???t mind making the 40 mile drive each way. Thanks BMW OF MACON.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shelley Black

    Product Advisor

    (5.0) 107 reviews

    sheila meadows

    service advisor

    (4.9) 74 reviews

    Kayla Monroe

    Product Advisor

    (4.8) 73 reviews

    Phillip Dean

    Client Advisor

    (5.0) 15 reviews

  • 5.0 out of 5
    November 6, 2018

    Never any hassle and easy to do business with. I chose BMW because of their service center. This type of service is the reason I wanted another BMW!

    5.0 out of 5
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    sheila meadows

    service advisor

    (4.9) 74 reviews

    Kayla Monroe

    Product Advisor

    (4.8) 73 reviews

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