BMW of Macon Hours
""The Ultimate Customer Experience""
I just want to shout Vanessa Stubbs in a job well done. You are my champion. The process was smooth, no pressures and I was out really quickly. I would... definitely recommend this dealership.
They provided more than enough refreshments and tended to me promptly. I have no complaints about this recent visit. I look forward to returning for my... next visit.
We got the car we wanted at the price we wanted
Lonnie Coleman was my service consultant. He checked on me several times during my wait for the service on my BMW and kept me informed on the process.... I have been a customer at this service center since it opened and have always received the best of service from the General Manager, sales staff, and service department personal.
My experience was outstanding, beginning with initial phone contact, sales representative and entire buying priocess.. The sales representive, financial... representative and gentleman responsible for review of vehical???s technical functions were outstanding
Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good.
Service was great and Shelia was the best. She kept me updated regularly on the status of my car. She offered suggestions and applied appropriate discounts.... She was very transparent.
I was in the market for a third vehicle that was good on gas. I???ve been driving a Lexus GX 460(which I love) but driving it everyday was putting a dent... in my pockets as it related to gas. I was searching for a certified pre-owned 5 series and Curtis Harris made my buying process EASY! I test drove the vehicle on a Monday and took the week to think about the purchase. Curtis was not overbearing BUT he was proactive and accommodating when I returned to the dealership later that week. I have ALWAYS had to negotiate pricing on all of my other vehicle purchases BUT Curtis was straight to the point and the first offer that he presented to me was EXACTLY what I wanted to pay. I have nothing but GREAT things to say about Curtis Harris??? customer service and BMW of Macon.
My car was picked up from my home. I was given a new car to drive the entire time that my car was being fixed. I was kept informed of what my car was... going though (my wife thinks it???s her baby). Then it was returned to my home fully serviced. The driver was nice as can be and didn???t mind making the 40 mile drive each way. Thanks BMW OF MACON.
Never any hassle and easy to do business with. I chose BMW because of their service center. This type of service is the reason I wanted another BMW!