Balise Chevrolet of Warwick

4.2
(558 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

4.2
(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Chevrolet of Warwick from DealerRater.

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5.0

Excellent Service Center

Great Service every time I come in. Quick oil change & I was able to add an inspection on the same day. Joe Papa has been the best Service man I've ever worked with.

5.0

Excellent Service Center

Great Service every time I come in. Quick oil change & I was able to add an inspection on the same day. Joe Papa has been the best Service man I've ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Frank, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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1.0

Disappointed

Went in for an oil change. And inspection REVIEW!!!!! They gave me a rejection notice, now I will be forced to spend a lot of money on the car or have my registration revoked. Very shady.

1.0

Disappointed

Went in for an oil change. And inspection REVIEW!!!!! They gave me a rejection notice, now I will be forced to spend a lot of money on the car or have my registration revoked. Very shady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stephen, we are disappointed to read this review. At your convenience, we would like to discuss your experience in more detail. Please contact our Customer Relations Manager, Kathy McCarthy, 401.780.3008. We look forward to hearing from you.

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5.0

At Balise Chevrolet your car will smile for miles

Nothing to complain about, super service all the way. My car deserves the best.

5.0

At Balise Chevrolet your car will smile for miles

Nothing to complain about, super service all the way. My car deserves the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Vincent! We appreciate the 5-Stars and look forward to your next visit.

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1.0

As a long time customer of Balise, I am truly disgusted

As a long time customer of Balise, I am truly disgusted with how I was treated last time I came in to discuss buying out my lease. I ended my contract with Balise and will never go back. My lease payment was $320/mo for 3 years (meaning I had equity in the car). I had leased two more cars prior through them. They told me I would have to put ANOTHER $4000 down with a monthly payment of $600 for 5 years to buy out my lease. For a 2020 Equinox that were made poorly. Absolutely insane. My credit is perfect. Balise refused to show me how they got to these numbers. They also completely price gouged what I would owe if I turned the car in with a false claim that I could have up to x amount of damage covered. They also told me I’d have to buy brand new tires if I wanted to turn the lease in. They told me that would be the best deal I could get anywhere and really tried to play on me with what I would do having two young kids without a car. They kept telling me to talk to my husband about it. I don’t need my husband to buy our cars. They then offered me an even older lemon of a car to trade in my Equinox & still have a higher monthly payment. I walked out & Bank of America bought out my lease for $320 a month. Balise Chevy are scam artists taking advantage of women. My husband was appalled. Not only lost two valuable customers, but every future customer we warn to not go to Balise.

1.0

As a long time customer of Balise, I am truly disgusted

As a long time customer of Balise, I am truly disgusted with how I was treated last time I came in to discuss buying out my lease. I ended my contract with Balise and will never go back. My lease payment was $320/mo for 3 years (meaning I had equity in the car). I had leased two more cars prior through them. They told me I would have to put ANOTHER $4000 down with a monthly payment of $600 for 5 years to buy out my lease. For a 2020 Equinox that were made poorly. Absolutely insane. My credit is perfect. Balise refused to show me how they got to these numbers. They also completely price gouged what I would owe if I turned the car in with a false claim that I could have up to x amount of damage covered. They also told me I’d have to buy brand new tires if I wanted to turn the lease in. They told me that would be the best deal I could get anywhere and really tried to play on me with what I would do having two young kids without a car. They kept telling me to talk to my husband about it. I don’t need my husband to buy our cars. They then offered me an even older lemon of a car to trade in my Equinox & still have a higher monthly payment. I walked out & Bank of America bought out my lease for $320 a month. Balise Chevy are scam artists taking advantage of women. My husband was appalled. Not only lost two valuable customers, but every future customer we warn to not go to Balise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Balise Chevrolet of Warwick, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 214-6563 to discuss ways we can better serve you in the future.

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1.0

Ever get one of those "letters from Balise?

Ever get one of those "letters from Balise?" As former customers looking to trade up from a Balise Chevy Trax from 2015 we took their letter assuring us that Balise wanted to sell us a new one. We went on Saturday to determine whether a too good to be true offer letter was too good. Very fine print on the reverse (of course) that even with glasses and corrected 20/20 vision was impossible to parse. So we show up and find out the deal was 50% of what was in the letter on a trade in and they seemed surprised (shocked, even) that we stood up immediately and left. I will buy a new car. I will buy one in Rhode Island. It will not be from Balise.

1.0

Ever get one of those "letters from Balise?

Ever get one of those "letters from Balise?" As former customers looking to trade up from a Balise Chevy Trax from 2015 we took their letter assuring us that Balise wanted to sell us a new one. We went on Saturday to determine whether a too good to be true offer letter was too good. Very fine print on the reverse (of course) that even with glasses and corrected 20/20 vision was impossible to parse. So we show up and find out the deal was 50% of what was in the letter on a trade in and they seemed surprised (shocked, even) that we stood up immediately and left. I will buy a new car. I will buy one in Rhode Island. It will not be from Balise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are disappointed to hear about your recent experience at our Dealership. At your convenience, please feel free to contact our Customer Relations Manager, Kathy McCarthy, 401.780.3008 to discuss further.

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5.0

You will always do better @ Balise

Always a great experience @ Balise. Joe Papa and his team are the best

5.0

You will always do better @ Balise

Always a great experience @ Balise. Joe Papa and his team are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Vincent, thank you very much for the 5-Star Recommendation! We truly appreciate your business.

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5.0

Two service techs, Dale and Josh went beyond their duties

Two service techs, Dale and Josh went beyond their duties to ensure I got the help that I needed. Please keep these guys around. They are a God send. Frederick Jackson of West Warwick

5.0

Two service techs, Dale and Josh went beyond their duties

Two service techs, Dale and Josh went beyond their duties to ensure I got the help that I needed. Please keep these guys around. They are a God send. Frederick Jackson of West Warwick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for this wonderful review! We appreciate your business and hope to see you again soon!

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5.0

Blaise Chevrolet

Routine service, auto was taken in on time and everything that needed to be done/checked was done and it was ready in a reasonable amount time.

5.0

Blaise Chevrolet

Routine service, auto was taken in on time and everything that needed to be done/checked was done and it was ready in a reasonable amount time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, thank you very much for the 5-Star Recommendation! We appreciate your business and hope to see you again soon!

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5.0

Great and efficient!

Joe Pappas is really customer service oriented! He is excellent all the way around- efficient, fast, detailed, great communication skills.

5.0

Great and efficient!

Joe Pappas is really customer service oriented! He is excellent all the way around- efficient, fast, detailed, great communication skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Clara, thank you very much for this wonderful review! We appreciate your business and look forward to your next visit!

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5.0

Pleasure doing business with Belise

Great experience. No pressure sake, all financing care fir by the dealer, kind and caring sales associate.

5.0

Pleasure doing business with Belise

Great experience. No pressure sake, all financing care fir by the dealer, kind and caring sales associate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sharilyn! We appreciate the 5-Star recommendation. Take Care!

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