World Toyota

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM

World Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

10:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since April 2012

At our greater Atlanta Toyota dealership, we are committed to customer service and satisfaction. World Toyota is conveni

...

ently located and serves Atlanta, Stone Mountain, Marietta, Smyrna, Lawrenceville and Chamblee with an exceptional selection of new Toyota models and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Toyota, or give us a call today.

"Committed to be excellent in every way"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
919 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    Service representative, Noi, was outstanding. She helped reset my Bluetooth for my iPhone and other nuisances after servicing my 2019 Hylander. Great representative... of Toyota.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Magellan for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 26, 2019

    Friendly customer service staff, good facility and lounge area Service was great and very smooth process Service was very knowledgeable and provided all... information needed I would go back again

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our service department, Tony!

  • February 25, 2017

    I purchased a vehicle from Luis last week and wanted to express my compliments on his professionalism, attention to detail, and exceptional customer service.... All too often we focus on complaining, but neglect to point out when we have a great experience. World Toyota is fortunate to have Luis on their staff, and I will recommend him to my friends if/when they are in the market to buy a car or truck. Bob C

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for Luis, we appreciate it Bob!

  • 5.0 out of 5
    November 25, 2019

    This was my 2nd time to visit for service. Even with a change in service advisor, I was very satisfied from the time I was greeted until the time I paid... and departed. I received helpful and timely information throughout the appointment, I found Andrew Yi to be very pleasant and very professional. My only complaint is that the waiting area seemed chilly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ginger for your kind words about Andrew! We are thrilled that you had such a great service experience here with us! We thank you for your bu...siness and look forward to your next visit!

  • 4.0 out of 5
    November 25, 2019

    This place is great, and they provide me with excellent customer service. I will definitely return for my future car needs! Thank you all for your service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Lauren for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 5.0 out of 5
    November 23, 2019

    From the initial greeting, to the explanations, to the waiting area, to check out. Professional and courteous. Easy online scheduling. Nice website. Free... biscuits today!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Tobraham for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 22, 2019

    World Toyota has provided excellent service from the initial sale of my sienna to all of the services needed to keep it running perfectly since I bought... it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Charlie for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 21, 2019

    Eric Matson, my service rep, is a courteous professional. It was a pleasure working with him. Thanks, Kenneth Anderson PS Renovated facilities made the... experience pleasant.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Ken for your kind words about Eric! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • 1.0 out of 5
    November 18, 2019

    Typical dealership experience: I bought a new highlander from World Toyota in 2016. I took it in for a 40K maintenance (my first scheduled maintenance... after the warranty expired), which I scheduled online and which said would cost $76 (mostly oil change and tire rotation). When I got there, they told me I would need new brakes, which cost $400, and new windshield wipers (BOGO) for $20. So I expected a bill of about $500. Imagine my surprise when it was well over $800. When I balked, the service attendant (Chris) said "well, I'm just going by your history. That's what your car needed" and could give me no other explanation for why the charge was higher than $500, or why he had not asked permission before performing extra services. Chris then told me, for the first time, that my car had required an alignment, but never could explain if that cost $300, or what additional "services" made up that amount (and of course, the receipt is 4 pages long and I can't begin to follow it).He seemed to be completely unaware of the online prices, and couldn't look up to verify that the online quote when I booked was $76 . I was late for a meeting and so explained I thought the price was wrong and that he hadn't given me a good explanation for the charges, but I had to leave so I paid the bill. Later the same day I wrote Chris (responding to an email HE sent ME, and which was a direct email address and not a "do not reply" address), explaining that upon review of my bill, I was unhappy, thought I'd been double-charged for some items, and asked that a manager give me a call. I heard nothing from the attendant (Chris) or his manager. I bought the car there, and took it there exclusively for 3 years for service, but now that my warranty has expired, they've shown me exactly how they do business. And they've lost a customer. We are now shopping for a car for my daughter and will not look at World Toyota. (I don't know why my profile says San Francisco; I live in Atlanta).

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Jennifer, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your conc...erns and to earn your business, please contact me at mcapozza@worldtoyota.com. I look forward to speaking with you. Mark Capozza General Manager

  • 5.0 out of 5
    November 16, 2019

    Great work. Easy check in. Efficient. Ryan was very friendly and helpful . Will be coming back in 5000 miles. Brand new waiting area is very nice

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words about Ryan! We thank you for your business and look forward to your next visit!

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