NeSmith Chevrolet Buick GMC

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Reviews

Average Ratings

4.8
193 lifetime reviews. Includes reviews of NeSmith Chevrolet Buick GMC from DealerRater.com
  • My husband and I Purchased a 2016 GMC Sierra 1500!

    great! they have a big variety of everything! Helped and answered all of our questions and more! These guys are a great team! They worked really h...

    Dealer Response

    Thank you so much for taking the time to give us a 5 star review. We really appreciate the business and hope to continue our relationship many mo...


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    great! they have a big variety of everything! Helped and answered all of our questions and more! These guys are a great team! They worked really hard for me! They never gave up! and believe me! I was very difficult!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to give us a 5 star review. We really appreciate the business and hope to continue our relationship many more times in the future. Your Friends at Nesmith Chevrolet in Claxton


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  • Car Owner needing repair.

    Great service as always. Tammy and the guys make me feel important not are always polite. I love to have work done there. They are very profession...


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    Great service as always. Tammy and the guys make me feel important not are always polite. I love to have work done there. They are very professional. Mr NeSmith should be proud of this bunch.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Exemplary, personal service
    March 7, 2017

    NeSmith Chevrolet in Claxton, GA, displayed exemplary service during our recent purchase of a new 2016 Chevy Tahoe LTZ 4x4. I had been looking fo...


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    NeSmith Chevrolet in Claxton, GA, displayed exemplary service during our recent purchase of a new 2016 Chevy Tahoe LTZ 4x4. I had been looking for a very specific setup on a Tahoe since December 2016. While visiting family in GA in late Feb 2017, I looked at the NeSmith Chevy website and there it was! I called up sales and was quickly connected w/ Tommy Waters (perhaps providentially) and he treated us like family (really) from the moment we spoke on the phone. It was no different when we arrived to the dealership. There were no games. There were no pushy sales tactics. (Of course, it helped a little that the Tahoe is an awesome machine! :) ) We had a very frank and honest discussion and were able to come to acceptable terms quickly. The vehicle had a scratch on the left front bumper. Tommy said, "that will be fixed and you will not know it was there." Wes, the finance manager, was equally as cordial and straight-forward. The entire purchase process was simple. No smoke and mirrors. Just honest people doing honest business. We drove back to Claxton five days after purchase to pick up our new Tahoe. The scratch on the bumper was fixed just as Tommy said it would be. It looked brand new. On our return visit, everyone was just as friendly as the first time. Incidentally, my parents had been looking for a used truck, a Dodge 2500, to pull their travel trailer. Tommy had one on the lot the day of our purchase and my parents drove over to Claxton three days later to check it out. It was not exactly what they were looking for. One might expect a 'thanks for coming. We'll keep our eyes open for you"......but Tommy did better than that. He talked to my dad about what he was looking for and asked how he could help. My dad had found a truck (2008 Dodge 2500) in a neighboring state that was too far away for him to go look at it, but he knew it was a good truck. Tommy called the dealer and determined he was able to purchase the vehicle. He and my dad came to terms on the purchase of the truck that same day. It was a very fair deal and my dad is quite pleased with the truck. Tommy didn't have to go to that trouble, but he was happy to help. He got an unexpected sale and my dad got the truck he wanted! We returned to pick up our Tahoe the same day my parents came to pick up their truck. My wife and mother were greeted with a genuine hug from Tommy. And when he said he appreciated your business, you knew he meant it. NeSmith has already gotten some very good, free advertising from us! We were very satisfied with our entire customer experience and are telling others. I have already referred one of my colleagues in Charleston stating that it would be worth the drive to NeSmith. Best wishes for continued success to Tommy and the entire NeSmith team.

    Does recommend this dealer

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  • Great Service1

    Great people to deal with. Will definitely purchase my next car here!


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    Great people to deal with. Will definitely purchase my next car here!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome service & friendly personal
    January 28, 2017

    The service was fast and professional. I called early that morning and was told to come right in. Everyone was very friendly, and told me to go wa...


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    The service was fast and professional. I called early that morning and was told to come right in. Everyone was very friendly, and told me to go wait in the waiting area and get a cup of coffee.

    Does recommend this dealer
    Came in for service or repair

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  • Great service department
    January 21, 2017

    Thoughtful, informative, and knowledgeable. I was by a real active " why don't you take your vehicle to ---". Our local dealer, I informed them...


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    Thoughtful, informative, and knowledgeable. I was by a real active " why don't you take your vehicle to ---". Our local dealer, I informed them that I might have to drive 45 min but would rather take it to someone I trust.

    Does recommend this dealer
    Came in for service or repair

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  • Barry McGlashen was very professional
    January 10, 2017

    I went to buy a new car and was very happy with the way I was treated. Barry went out of his way to make sure that I got just what I wanted. He ...


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    I went to buy a new car and was very happy with the way I was treated. Barry went out of his way to make sure that I got just what I wanted. He also took the time to explain all the different options and make sure I knew how to work them. I was very happy with everything.

    Does recommend this dealer

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  • Excellent Customer Service
    December 27, 2016

    I purchased a Cadillac SRX several years ago from Nesmith and they have continued to provide excellent service on this car. Will certainly buy my ...


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    I purchased a Cadillac SRX several years ago from Nesmith and they have continued to provide excellent service on this car. Will certainly buy my next vehicle from them! Sandra Kate

    Does recommend this dealer
    Came in for service or repair

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  • Took Care of the Probelm with my Truck
    December 19, 2016

    We experienced a problem with the rear end of our truck which was covered under the warranty. GM had to ship all new parts, which took a while. ...


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    We experienced a problem with the rear end of our truck which was covered under the warranty. GM had to ship all new parts, which took a while. NeSmith provided a new "loaner" truck for the entire time at no cost to us!

    Does recommend this dealer
    Came in for service or repair

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  • car buying experience

    mack was excellent worked hard too find me the car I wanted and never gave up. service was excellent from sales to service department would reco...

    Dealer Response

    Thank you for choosing Nesmith Chevrolet in Claxton. We appreciate your business and look forward to selling you more vehicles in the future. Your...


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    mack was excellent worked hard too find me the car I wanted and never gave up. service was excellent from sales to service department would recommend mach for your car buying experience thanks mach for all your hard work!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Nesmith Chevrolet in Claxton. We appreciate your business and look forward to selling you more vehicles in the future. Your Friends at Nesmith Chevrolet in Claxton.


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