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Reviews

Average Ratings

4.8
374 lifetime reviews. Includes reviews of Hampton Toyota from DealerRater.com
  • Best car-purchasing experience I?ve ever had

    After planning and searching for several months, I found the pre-owned 2012 Camry SE I was looking for at Hampton Toyota. Working with the Inter...

    Dealer Response

    Its was a pleasure working for you Mrs. Bland. We greatly appreciate your business.Enjoy your Beautiful Camry! :)Hampton Automotive General Manager


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    After planning and searching for several months, I found the pre-owned 2012 Camry SE I was looking for at Hampton Toyota. Working with the Internet Sales Department was a pleasure, the staff were very professional, knowledgeable and extremely courteous. Tom Webb provided outstanding assistance, support and attention throughout the process. Tom is helpful, knowledgeable, and genuinely committed to the customer's happiness. Charles Boatmon, the finance manager, was professional, efficient and friendly with the financials and answered all my questions. Hampton seems to actually care about their customers. If you have any doubts, talk to Heather Janecke, the customer relations manager. Overall, Hampton provided the best car-purchasing experience I?ve ever had.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Its was a pleasure working for you Mrs. Bland. We greatly appreciate your business.Enjoy your Beautiful Camry! :)Hampton Automotive General Manager


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  • Pleasant experience
    May 26, 2017

    I have bought several vehicles from Hampton and have always been satisfied. Samantha was very helpful. She was not pushy which I like. Jamie in fi...


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    I have bought several vehicles from Hampton and have always been satisfied. Samantha was very helpful. She was not pushy which I like. Jamie in finance was very easy to work with also. Russel came over to meet me. I went to the car show with no intentions of purchasing a vehicle that day. I was planning on doing in a few months. The whole process was easy and pleasant.

    Does recommend this dealer

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  • Great
    May 25, 2017

    Ryan was very helpful to us. He was great and took his time explaining everything about our new vehicle. We are very happy with the Highlander , t...

    Hampton Toyota Scion

    Hi Sandy! Congrats on your new Highlander! We'll be sure to let Ryan know how pleased you are with the service he provided. Please feel free to gi...


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    Ryan was very helpful to us. He was great and took his time explaining everything about our new vehicle. We are very happy with the Highlander , thanks to Ryan.

    Does recommend this dealer
    Hampton Toyota Scion

    Hi Sandy! Congrats on your new Highlander! We'll be sure to let Ryan know how pleased you are with the service he provided. Please feel free to give us a call or stop back by the dealership if you have any further questions about your awesome new Toyota!


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  • Happy Lessee!!
    May 24, 2017

    Just began leasing my second Camry from Tyler. Another great experience. She and the dealership are very accommodating to the customers desires. T...

    Hampton Toyota Scion

    Hi there CackiOlivier! We want you to know how much we appreciate your repeat business! We're so glad to hear that Tyler has been able to help you...


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    Just began leasing my second Camry from Tyler. Another great experience. She and the dealership are very accommodating to the customers desires. They frequently have fantastic incentive deals that make lease/purchase worth your while. We will definitely be back to Hampton and work with Tyler, and would definitely recommend both Hampton and Tyler!

    Does recommend this dealer
    Hampton Toyota Scion

    Hi there CackiOlivier! We want you to know how much we appreciate your repeat business! We're so glad to hear that Tyler has been able to help you twice now, and provided such positive experiences both times. Thank you for your business, and for your recommendation. We greatly appreciate it!


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  • Best Buying Experience Ever!
    May 24, 2017

    My wife and I were reluctant to go to the car show to buy our next vehicle because we didn't want to be "harassed" by a salesman like most of the ...

    Hampton Toyota Scion

    Hi Thibs, Congratulations to you and your wife on your new Highlander! It's a great vehicle and we are sure you will love it for years to come. We...


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    My wife and I were reluctant to go to the car show to buy our next vehicle because we didn't want to be "harassed" by a salesman like most of the car lots we have been to in our past car buying experiences. To our surprise, Donnie Davis our salesman, was a blessing. Not only did he give us time to look around he answered every question we had on the Highlander and was very knowledgeable about the vehicle. This alone would have made the experience a good one but that was only the beginning, Donnie has one of the best personalities and was so nice and easy to deal with. He never rushed us or put us on the spot to make a hasty decision. Since we were a little undecided and it was getting late, Craig Alemand stepped in and helped clinch the deal. He said, since we weren't sure, we could take the vehicle home with us so that we could take our time making our decision. That was an awesome thing to do because that settled it for us. Before we drove away in our beautiful new Highlander, Donnie sat with us and explained everything in detail on how to use all of the new features we were not familiar with. He was the reason that by far, this was our BEST car buying experience my wife and I ever had. We sure didn't expect to make a friend during our purchase but that is exactly what happened. Donnie will be referred to EVERYONE we know that is interested in buying a new vehicle. Next, was the finalization of the sale and do the paperwork. Two more surprises came our way, Jade letting us know that we have our choice of UL season tickets, and meeting Chai Phumsom, who was the icing on the cake. Chai was awesome and so friendly, he completed our experience with a smile. What a cool guy! Thank you Hampton for having such GREAT employees to deal with. We love our new Highlander!!! And look forward to dealing with y'all in the future.

    Does recommend this dealer
    Hampton Toyota Scion

    Hi Thibs, Congratulations to you and your wife on your new Highlander! It's a great vehicle and we are sure you will love it for years to come. We are so excited to hear what a great experience you had with us! We will be sure to let Donnie, Craig, and Chai know that they have big fans in you and your wife, haha! Please do not hesitate to give us a call or stop by the dealership if you have any further questions about your Highlander. Thank you for your business and for this amazing recommendation!


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  • Nice experience
    May 22, 2017

    I was very impressed with the inventory and friendly sales people at Hampton Toyota. Samantha went out of her way to help me with the purchase of ...

    Hampton Toyota Scion

    Hello Lmille3, Thank you for your business and your feedback. We will be sure to let Samantha know how pleased you are with the service she provid...


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    I was very impressed with the inventory and friendly sales people at Hampton Toyota. Samantha went out of her way to help me with the purchase of my Tundra. I would definitely recommend checking out this dealership! Thanks again Samantha for all of your help.

    Does recommend this dealer
    Hampton Toyota Scion

    Hello Lmille3, Thank you for your business and your feedback. We will be sure to let Samantha know how pleased you are with the service she provided. Congratulations on your new Tundra!


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  • knowledgable staff
    May 20, 2017

    Adam McDonald made a stressful situation a little less stressful by being so knowledgable and persistent to make a deal. After the sale, he sat wi...

    Hampton Toyota Scion

    Hi lovemytoyota! Thank you for choosing Hampton Toyota, and for letting us know about your visit. We are very glad to hear that Adam and Chai prov...


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    Adam McDonald made a stressful situation a little less stressful by being so knowledgable and persistent to make a deal. After the sale, he sat with me in the vehicle for at least 40 minutes going over the workings of the vehicle. Chai was also a pleasure to work with as he was genuine professional.

    Does recommend this dealer
    Hampton Toyota Scion

    Hi lovemytoyota! Thank you for choosing Hampton Toyota, and for letting us know about your visit. We are very glad to hear that Adam and Chai provided you with such a great experience. If you have any further questions about the bells and whistles, please do not hesitate to call or come back by the dealership.


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  • This place is a coin flip
    April 26, 2017

    To preface this review I will say back in 2014 my wife and I purchased a new vehicle from this dealership and had a pleasant overall experience. ...

    Hampton Toyota Scion

    Hello realcustomerla, It appears as if we owe you a couple of apologies. First, we somehow missed your review until this morning, so we would like...


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    To preface this review I will say back in 2014 my wife and I purchased a new vehicle from this dealership and had a pleasant overall experience. Fast forward to shopping for a new vehicle this year (2017) it was a complete opposite experience. While looking to replace the current Toyota with a new one I looked online and spoke with several dealerships via phone and email. I drove to dealerships, including this one and allowed them to appraise my trade in vehicle in order to obtain a realistic number on a new purchase. First, the sales guy didn't even respond to my email when I inquired about a specific stock number I looked at online. Okay, no big deal. A few days later I drove my trade in vehicle for them to look at and told the sales guy what vehicle I was interested in which was just a newer version of the current vehicle. He appeared either over worked or disinterested and just mentioned about them selling that type of vehicle everyday and that he would need to find one. I still have not heard back from them so it was a complete waste of my time to go there. Obviously I purchased the vehicle elsewhere and can safely say the three other dealerships I dealt with provided a much better shopping experience. In summary, it depends on who you get at this place but in my opinion this dealership pushes numbers (sales) compared to other Toyota dealerships in the area that push service and retention of customers. I may eventually purchase another vehicle here but it would be my last option even though it is the closest for me.

    Does not recommend this dealer
    Hampton Toyota Scion

    Hello realcustomerla, It appears as if we owe you a couple of apologies. First, we somehow missed your review until this morning, so we would like to apologize for not responding in a timely manner. Second, and most importantly, our sincere apologies for your most recent experience with our dealership. We very much appreciate you letting us know, as we need this sort of feedback in order to improve training and procedures. If you would like to speak with us about it, please call our General Manager, Robie Choate, at 337-984-5010 ext 202. We are currently in the process of upgrading our facility so as to better serve our customers and the community. We do hope that you will give us another opportunity to earn your business back. Perhaps by using our soon-to-be new and improved service department. Regardless, we do appreciate your business and your feedback, and we hope to have the chance to work with you again in the future.


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  • Amazing team at Hampton Toyota (Ryan Bourque and Jamie)
    April 17, 2017

    Amazing teamwork, friendly, and extremely helpful service at Hampton Toyota. Purchased a 2017 Toyota Corolla LE for my first car. Ryan and Jamie ...

    Hampton Toyota Scion

    Congratulations on getting your first car, Kay246! It's a great feeling, isn't it? We are so happy to hear that you had such a positive experience...


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    Amazing teamwork, friendly, and extremely helpful service at Hampton Toyota. Purchased a 2017 Toyota Corolla LE for my first car. Ryan and Jamie were a blessing. So glad I went to Hampton Toyota!

    Does recommend this dealer
    Hampton Toyota Scion

    Congratulations on getting your first car, Kay246! It's a great feeling, isn't it? We are so happy to hear that you had such a positive experience with Ryan and Jamie, and we would just like to say thank you for your business.


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  • Friendly and fast service very professional
    April 4, 2017

    The staff and service here are amazing they greet you with a smile and listen to your needs the dealership is very nice and clean I will never buy...

    Hampton Toyota Scion

    Samsteph123, thank you for the glowing recommendation! We are so glad to hear that you had such a positive experience. Welcome to the Hampton Toyo...


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    The staff and service here are amazing they greet you with a smile and listen to your needs the dealership is very nice and clean I will never buy vehicles anywhere else I highly recommend Hampton Craig and Jamie awesome team Tyler very patience and friedlg also keep up the good work yall 🙌🏾

    Does recommend this dealer
    Hampton Toyota Scion

    Samsteph123, thank you for the glowing recommendation! We are so glad to hear that you had such a positive experience. Welcome to the Hampton Toyota family!


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