[{"id":225030,"firstName":"Kelly","lastName":"Ashton","titleText":"New Car Sales Consultant","emailTxt":"kashton@suburbancollection.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/4c3cf2d89218.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482832,"personPtyId":37715810,"firstName":"Michael","lastName":"Koan","titleText":"New Car Sales Consultant","emailTxt":"mkoan@suburbancollection.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/b2729e64a8d6.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479091,"firstName":"Nicholas","lastName":"Penrose","titleText":"Pre-Owned Sales Manager","emailTxt":"npenrose@suburbancollection.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/3c4dfcb71e14.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":374282,"personPtyId":34421380,"firstName":"Chris","lastName":"Adams","titleText":"Service Advisor","emailTxt":"cadams@suburbancollection.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/7d562c511caf.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":272322,"personPtyId":35980722,"firstName":"Tiffany","lastName":"Pope","titleText":"New Car Sales Consultant","emailTxt":"TPope@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/9e1c6abe1ca5.jpg","drDealerId":27124,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1280620800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440450,"personPtyId":34425287,"firstName":"Rob","lastName":"Lyons","titleText":"General Manager","emailTxt":"rlyons@suburbancollection.com","combinedEmpAvgRatingNbr":3.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/4ea215949790.jpg","drDealerId":27124,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1093996800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":482833,"firstName":"Jonathan","lastName":"Smith","titleText":"Service Advisor","emailTxt":"jsmith5@suburbancollection.com","combinedEmpAvgRatingNbr":3.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/e35df04e0335.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":482835,"firstName":"Dan","lastName":"Curmi","titleText":"Service Manager","emailTxt":"dcurmi@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/16559ac9728f.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":482824,"personPtyId":39314365,"firstName":"Eric","lastName":"Smith","titleText":"Pre-Owned Sales Consultant","emailTxt":"esmith@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/fdd796adaebf.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482836,"firstName":"Jeff","lastName":"Martin","titleText":"Service Advisor","emailTxt":"jmartin@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/f9baee5bc0bf.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":442614,"personPtyId":34423679,"firstName":"Michael","lastName":"Heater","titleText":"Finance Manager","shortBioText":"I recently moved to the Detroit metro area with my fiancé, son, and two dogs. My fiancé is currently attending Wayne State University for her graduate program. I have an undergraduate degree in Business Administration and I am also working on my Masters of Business Administration through Northwood University. I enjoy golf and soccer. I like to travel and meet new people.","emailTxt":"mheater@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/53fbb25c84e4.jpg","drDealerId":27124,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":602881,"personPtyId":36012916,"firstName":"Steve","lastName":"Sylvester","titleText":"Pre-Owned Sales Assistant Manager","emailTxt":"ssylvester@suburbancollection.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27124/employees/33944db509db.jpg","drDealerId":27124,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Suburban Volvo

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM

Suburban Volvo Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2009

Welcome to Suburban Volvo Cars, a member of The Suburban Collection. On behalf of our staff, thank you for visiting our

...

website and giving us an opportunity to serve your online needs. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. Suburban Volvo Cars of Troy strives hard to make sure each and every one of our guests feels completely satisfied.

"Make the choice"

Service

Tire Rotation

$29.95

Wheel Balance

$69.95

Detailing

$159.95 and up*

New Battery

$232.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
470 lifetime reviews. Includes reviews of Suburban Volvo from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 18, 2019

    A tree fell on my car two months ago and needless to say I was very upset! Lol. I was looking for a used car that I saw online at Suburban Volvo Troy.... The salesman who helped me was Michael Koan. He was very patient and extremely helpful in the car shopping process. He made a difficult experience so much better! A million thanks to you Michael! I love my Volvo S 60. Thanks again Michael!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tracy B, thank you for taking the time to leave a review for us at Suburban Volvo. We're happy we could meet your expectations!


    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    September 18, 2019

    A tree fell on my car two months ago and needless to say I was very upset! I went to Suburban Volvo Troy looking for a used car that I saw online. Michael... Koan was the salesman that helped me through this very unexpected purchase! Lol He was very patient and extremely helpful ! Michael i cannot thank you enough for making the car shopping experience easy and pleasant. Loving my Volvo S 60! Thanks Michael!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tracy, we really appreciate your feedback!


    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

  • December 15, 2018

    The sales person, who helped us to select the vehicle was extremely helpful. He gave us a great overview of the options that were available and a... great demo of the vehicle. I have never had a better experience leasing a vehicle. The entire experience from start to finish was seamless and very satisfying

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

    Nicholas Penrose

    Pre-Owned Sales Manager

    (4.6) 19 reviews

  • 5.0 out of 5
    September 16, 2019

    I recently leased a Volvo V60CC from Suburban Volvo. Tiffany Pope was the sales person of my car. She was very good person. I am Japanese and I don't speak... English very well. So, she kindly taught me about cars. Now I am enjoying my car life of Volvo. I am very happy with V60CC. I highly recommend her if you are looking for a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us!


    Worked with:
    Tiffany Pope

    New Car Sales Consultant

    NOT RATED

    Michael Heater

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    August 21, 2019

    My 2016 CC60 lease was expiring and my efforts to lease a 2019 XC60 at a similar price point with my prior Volvo dealer failed. So I reached out to Michael... Koan, new car sales at Suburban Volvo in Troy and told him the vehicle, model and terms I needed to stay with a new Volvo. I was doubtful he could make it happen, but, in fact he did. Michael even found the color I preferred and then arranged to have my last lease payment reimbursed back to me since I handed back the car early. Michael Koen and the entire Suburban Volvo team couldn't have made the entire process easier or more satisfying.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome da...y!


    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    August 18, 2019

    I recently purchased a Volvo from Suburban Volvo and Tiffany Pope was the sales person I worked with. She was very knowledgeable and spent a significant... amount of time helping me understand the car's electronics and showing me how to ensure the settings were specific to my likes. She never pressured me to purchase the car but took the time to answer all my questions. She even followed up with me a couple of times after I purchased the car. I highly recommend her if you are looking for a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, we really appreciate your feedback!


    Worked with:
    Tiffany Pope

    New Car Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 9, 2019

    My best auto purchase experience ever.Thank you Michael Koan .They did everything I requested and exceeded my high expectations and I'm a very picky and... opinionated old fart.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy to have provided you with such a positive experience!


    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    June 5, 2019

    Michael and Nicholas did great since the beginning. They found the best deal for us and were very accommodative with our requirements. We went back a week... after to install a skid plate and the service was really fast and flawless, they even washed the car for us. The car is awesome, my wife and I are very pleased with our election. I would recommend Volvo Suburban to anyone especially since they will have a brand new showroom soon. Alex.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alex, thank you for sharing your positive experience!


    Worked with:
    Michael Koan

    New Car Sales Consultant

    (5.0) 10 reviews

    Nicholas Penrose

    Pre-Owned Sales Manager

    (4.6) 19 reviews

  • 1.0 out of 5
    March 29, 2019

    NEVER BUY A USED CAR FROM THIS DEALERSHIP, they fail to disclose recalls on vehicles, they fail to check for oil leaks during there 172 point inspection.... I bought a vehicle in late November I put 9grand down. The car has been back to the dealership for over 2 months they've had it longer than I've owned it. I took it back because the smell of exhaust and they dismissed me, then I bring it back and it's almost out of oil. Then they finally decide to send it it to bmw for repairs. When I get it back the power steering rack clips are all broken and blue type of unknown grease was found. Now I need a power steering rack this isn't a coincidence. This is something in my opinion happened during the engine removal and repairs. I thought maybe it could of been a pothole but it's clearly something wrong internally and not my fault. They won't own up to it, they won't pay for it. I'm out 4-5grand because they sold me a vehicle with issues and failed to disclose. How do you not see an engine oil leak during inspection??? They added more oil and changed the filter but didn't notice the leak???. If I would of known that I would of never purchased this vehicle. I'm being fed a bunch of BS. Jerry and Rob Lyons are not in business to give you good customer service. They have screwed me over big time. I've battled back and forth, emails, phone calls, texts, face to face and still they won't help me out. Is this how you treat your customers??? Your no better than a dealership on 8 mile. I hope Mr. David Fisher sees this before matters escalate and does the right thing and pay for the repairs. Vic Shauni

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nicholas Penrose

    Pre-Owned Sales Manager

    (4.6) 19 reviews

    Rob Lyons

    General Manager

    (3.2) 7 reviews

    Eric Smith

    Pre-Owned Sales Consultant

    NOT RATED

  • 1.0 out of 5
    March 29, 2019

    NEVER BUY A USED CAR FROM THIS DEALERSHIP, they fail to disclose recalls on vehicles, they fail to check for oil leaks during there 172 point inspection.... I bought a vehicle in late November I put 9grand down. The car has been back to the dealership for over 2 months they’ve had it longer than I’ve owned it. I took it back because the smell of exhaust and they dismissed me, then I bring it back and it’s almost out of oil. Then they finally decide to send it it to bmw for repairs. When I get it back the power steering rack clips are all broken and blue type of unknown grease was found. Now I need a power steering rack this isn’t a coincidence. This is something in my opinion happened during the engine removal and repairs. I thought maybe it could of been a pothole but it’s clearly something wrong internally and not my fault. They won’t own up to it, they won’t pay for it. I’m out 4-5grand because they sold me a vehicle with issues and failed to disclose. How do you not see an engine oil leak during inspection??? They added more oil and changed the filter but didn’t notice the leak???. If I would of known that I would of never purchased this vehicle. I’m being fed a bunch of BS. Jerry and Rob Lyons are not in business to give you good customer service. They have screwed me over big time. I’ve battled back and forth, emails, phone calls, texts, face to face and still they won’t help me out. Is this how you treat your customers??? Your no better than a dealership on 8 mile. I hope Mr. David Fisher sees this before matters escalate and does the right thing and pay for the repairs. Vic Shauni

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear that the vehicle you purchased in 2018 is having issues. When our certified mechanic inspected the vehicle prior to sale, there we...re no recall alerts per the CarFax report or anything else that would have indicated potential problems. It was made clear at time of delivery that the vehicle was being sold As-Is and you made it clear that you were declining the option to purchase an extended vehicle coverage.

View More Reviews