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Reviews

Average Ratings

4.8
378 lifetime reviews. Includes reviews of Suburban Volvo from DealerRater.com
  • Great Used Car purchase experience

    We never contemplated buying a used car from a Dealer, but the price of the used BMW X5 seemed very competitive, we arranged to view the vehicle a...

    Dealer Response

    Thank you for the great feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at t...


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    We never contemplated buying a used car from a Dealer, but the price of the used BMW X5 seemed very competitive, we arranged to view the vehicle and met Stacy Byrnes, she was great to deal with, made our experience very pleasurable and enabled our decision to purchase the great one owner vehicle through Suburban Volvo. The finance team were great, the process was very simple and they secured us a great rate. The vehicle has been great since the purchase and we have been contacted by Suburban to follow up and make sure we have everything we need... a really great service throughout.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at the right price, with the best service, and great team to support them down the road. We're glad to hear your new BMW X5, and your customer experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!


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  • Great Experience
    April 20, 2017

    Everyone at the dealership was friendly. That made me feel like I was the only customer in the dealership, but they were busy. David had a sense o...


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    Everyone at the dealership was friendly. That made me feel like I was the only customer in the dealership, but they were busy. David had a sense of urgency without being pushy. The truck had a few things wrong with it that he promised to have fixed and they all were fixed before delivery.

    Does recommend this dealer

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  • Great Experiance
    April 19, 2017

    Second Volvo but first from Suburban Volvo. We were looking at 5 different but similar cars and dealerships. Bill definitely made us feel like we ...


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    Second Volvo but first from Suburban Volvo. We were looking at 5 different but similar cars and dealerships. Bill definitely made us feel like we were receiving our money's worth and was responsive to our list of needs. When you are looking around it is worth the stop to see what this team has to offer. The whole process was the easiest I have experienced.

    Does recommend this dealer

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  • Great Experiance

    Second Volvo but first from Suburban Volvo. We were looking at 5 different but similar cars and dealerships. Bill definitely made us feel like we ...

    Dealer Response

    Dave, thanks for the positive review and your continued business to Suburban Volvo. It's great to hear that you continually have excellent experie...


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    Second Volvo but first from Suburban Volvo. We were looking at 5 different but similar cars and dealerships. Bill definitely made us feel like we were receiving our money's worth and was responsive to our list of needs. When you are looking around it is worth the stop to see what this team has to offer. The whole process was the easiest I have experienced.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dave, thanks for the positive review and your continued business to Suburban Volvo. It's great to hear that you continually have excellent experiences with our staff and dealership. We look forward to your next visit!


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  • Came back to see Kelly Ashton again--glad we did
    April 18, 2017

    When it was time to replace our car we came back to see Kelly Ashton from whom we leased our previous XC60. This time, like last time, Kelly was ...


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    When it was time to replace our car we came back to see Kelly Ashton from whom we leased our previous XC60. This time, like last time, Kelly was top notch to work with. Great product knowledge, responsive, friendly and very attentive to our needs. I'd highly recommend Kelly and Suburban.

    Does recommend this dealer

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  • Fastest sale and satisfied customer
    April 12, 2017

    Drove from Chicago with my family to purchase a CPO used Volvo. Forgot about the time change and how much longer everything takes with little kids...


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    Drove from Chicago with my family to purchase a CPO used Volvo. Forgot about the time change and how much longer everything takes with little kids, so ended up arriving 15 minutes before close. Kyle and the finance guy were very accommodating. We were able to take care of much of the paper work while on the road. Had a quick test drive and they stayed late on a Saturday to take care of us. Also, I love my new Volvo.

    Does recommend this dealer

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  • Kelly Ashton found the XC70 we wanted: the last of a breed!!
    March 14, 2017

    I was at wit's end and was ready to abandon my hunt for my wife's fourth silver XC70... I had spent hours (literally) looking up zip codes and sco...


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    I was at wit's end and was ready to abandon my hunt for my wife's fourth silver XC70... I had spent hours (literally) looking up zip codes and scouring the inventory pages of volvocars.com when Kelly Ashton from Suburban called to tell me that she had tracked one down! Persistent and professional, she called another Volvo dealer that had 'sold' their last Cross Country a week earlier and learned that the deal had in fact fell through. We got the call. We got the car. It was a stellar transaction with Nick Penrose in their finance department (he applied the proper amount of pressure in trying to get us into an extended service contract) and it was an outstanding and very accommodating Saturday delivery. Good (painless) trade in on our 2009 XC70. Great to see my wife in her latest: the last in a long line of much-loved XC70 wagons. Big thanks to Kelly and the Suburban store!

    Does recommend this dealer

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  • Very happy with the experience
    March 12, 2017

    I came into Suburban Volvo when I was down to three choices left. I ended up buying a Volvo V60 wagon and have to say the experience was top notch...


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    I came into Suburban Volvo when I was down to three choices left. I ended up buying a Volvo V60 wagon and have to say the experience was top notch. Our sales professional Bill Burston was awesome. Bill knew the product extremely well, wasn't pushy or demanding and met all our needs. And when we ended up making the final decision we were in and out of the dealership in less than 30 minutes. I would recommend Bill to anyone who is in the market for a Volvo.

    Does recommend this dealer

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  • Very Happy with Volvo Purchase and Purchase Experience
    March 11, 2017

    I was very relieved to have Tiffany Pop work with my on car purchase. Buying a new (used) car is usually a stressful thing for me, but she was ver...


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    I was very relieved to have Tiffany Pop work with my on car purchase. Buying a new (used) car is usually a stressful thing for me, but she was very patient. The financial aspect of the transaction was easy and enjoyable. I would use this team again in the future!

    Does recommend this dealer

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  • The very best car buying experience ever
    March 5, 2017

    I stoped by suburban Volvo after shopping around a lot for my new car. I just went to the dealership to browse but Kyle Breda provided such an out...

    Suburban Volvo

    Luis, we are so happy Kyle was able to make your car shopping experience a pleasurable one. Congratulations on the new Volvo and we hope to serve ...


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    I stoped by suburban Volvo after shopping around a lot for my new car. I just went to the dealership to browse but Kyle Breda provided such an outstanding sales experience (and the car was also amazing) that my search was over! Highly recommend suburban Volvo. Ask for Kyle Breda. You will not regret!

    Does recommend this dealer
    Suburban Volvo

    Luis, we are so happy Kyle was able to make your car shopping experience a pleasurable one. Congratulations on the new Volvo and we hope to serve you again in the future!


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