Keeps me coming back
I bought my first Volvo in the city 15 years ago then started getting service in Marin shortly after so I have known these guys a long time. I have considered buying other kinds of cars, but I keep coming back to Volvo because of the service experience and the people providing it.
We really appreciate your feedback, Daniel. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, Bret Feasel - General Manager - 415-496-2102
Servive done RIGHT!
LOVE MY VOLVO! LOVE THIS DEALER! LISA AND HER TECHS ARE OUTSTANDING! MY CAR WAS FIXED ON TIME! TRUELY A FANTASTIC JOB DONE BY EVERYONE!
Thank you so much for the nice review, Mary. We really appreciate this feedback and I'll be certain to share your compliments with Lisa and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Sincerely, Bret Feasel - General Manager - 415-496-2102
Customer Comes First
Ease of making an appointment, speed checking in car, attention provided by customer service representative, waiting area enables me to work in a nice environment while waiting for car, quality of repair, and cleanliness upon returning car.
Best service in my experience
Bill Moakly is the best Service Advisor I have ever worked with. I have had my Volvo’s serviced at Marin / Luxury for many years. Bill is very knowledgeable, always quick with a smile, thorough. He is one of the reasons we keep buying Volvo’s!
Exemplary Customer Service
Bill Moakley's service is exemplary. He is knowledgable, responsive, respectful, and efficient. I highly recommend that anyone looking for a great car or excellen service visit Marin Luxury Cars.
My bf and I recently bought our first car at Marin Luxury Cars and could not have asked for a better experience. Jesus was very patient and caring during the entire process! 10/10 would recommend!
Bill Moakley is one of the best Service Advisors in the industry. He's courteous, professional, knowledgeable, responsive, and extremely helpful. Making appointments and dropping off our car is easy and convenient. If the service can be completed within a couple of hours, I use Marin Volvo's customer lounge and desks to conduct my work with my laptop while waiting. The quality of work is always very good, and our car is returned to us fully cleaned. I live in Berkeley, but it's well worth the extra distance to drive to Corte Madera to have Marin Volvo service our car.
Mike from Stinson
I especially liked having Jorge Guzman come to our home 45 minutes away and give us a tutorial on all of the computer and other devices that our our new car has to offer. We really appreciated his calm and easy to understand approach to teaching 2 old geezers how to operate all of the perks our new Volvo has to offer. The person whose name escapes me who sold us the car could not have been nicer and we really liked dealing with him as well. Overall an excellent experience 👍👍👍
Travis Feasel, the salesperson who worked me, was excellent. He understood my needs and was very responsive to my numerous questions about my model choice.
Thank you Volvo service. You always do a great job
The service department is great! Always helpful and accommodating. They make sure my car is clean and they are always on time. I also appreciate the ride home. Thanks Volvo!
We really appreciate your wonderful feedback, Jeannie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, Bret Feasel - General Manager - 415-496-2102