Superior Hyundai South

3.6 out of 5 3.6

Reviews

3.6 out of 5 3.6
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    February 2, 2019

    Bought a new car from this dealership. Bought an extra protection package that was administered by a third party. Dealer charged twice as much as the... third party would have.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    8 people out of 10 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    Me and my husband came to Superior Huyindai South to buy a new car. Neither of us has bought a brand new car before, and we did not know what to expect.... Rick and Nelson did an exceptional job! They made us feel comfortable, explained everything, gave us options and were very professional, yet simple and friendly. While we were waiting, they were offering us drinks and asking whether there is anything else they can help us with. We walked out with a car we wanted, and could not be happier! Thank you, Rick and Nelson!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 14, 2017

    I am very satisfied with my purchase of a 2009 Hyundai Tucson. The dealer that assisted me was very patient knowledgeable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 20, 2017

    Was in an accident, took my car to be serviced, didn't fix the main problem and then flat out told me it wasn't part of the problem. Very unhelpful, got... screwed by Cincinnati insurance too

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2017

    Salesman was very knowledgeable and helpful with my inspection of Tuscan suv.l

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 1, 2017

    Received great sales service from Matt ( sales manager). I had been looking for a particular color and trim level Hyundai Tucson. He went above and beyond... to find and help me with the purchase. Had been to another Hyundai dealer in Nky and test drove car and gave salesman my info and trade info and he said would give me a call next day with price. I waited two days and no response so Called his cell # on business card. He answer and said he forgot and would call next day, no call. Reached out to the dealer and asked if they had any price or info for me and manager said he had no info so I told him to tell the salesman to forget it. Thanks again to Matt !!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    March 18, 2017

    Have been in constant contact with a Brandy, I am confused that some simple questions she cannot answer unless it is an automated reply. I asked simple... questions before I go waste my time going to a dealer when this car I chose does not have what I am looking for. First does this car have driver seat that goes up and down as well as up and back, I am 5 feet and like to see over the hood. Does the instrument lights come in red white and blue as I have now in my 2007 Elantra bought new. Dors the tint come in darker in the windows as I have seen the tint it has in new cars and you cannot tell they are tinted and my eyre are sensitive to sunlight. Does it have a backup camera when you are backing up to prevent you from backing into something or someone as I had two people to do that to me and I am very afraid I will do that so I had bought one to install in my car. These are not hard to answer, just go look at the car or have someone to look at and give you the answer, it would seem to me the reason for not answering they just want me to come in so they can sell me the car anyeay or get another with some of those features, so I believe they already know the answers as she keeps coming back and each time saying you just need to come in and test drive. The last two ratings does not apply to me, yet I cannot get past them to send my review so I just put one star, whats up with that, why not an answer does not apply for us people not repairing our cars.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2016

    Service was excellent. Kudos to Mr. D Lewis. He was very knowledgeable and courteous. I will recommend him to many of my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2016

    Thank You Superior Hyundai South and Mr. Danny Lewis who was my salesman for a wonderful first time buyer experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    April 25, 2016

    had my hyundai entourage towed in on 4-15-16 for a new altenator and two cables. Hyundai service has not once called me to report on my repair. 4-16-16... they said they would look at it and get back to me. I have tried to call several times. on 4-20-16 i went to the service dept and okd a new altenator and two cables for a whopping $1100. WOW. on 4-22- the parts were still not in and as of this morning 4-25-16 the part was still not in WOW we have been happy with the van but after this I will never go back to the service department again very unfortuate as they are a close shop but too expensive and the service is just not there. imagine how frustrating this would be if this were you you make a living with your van and you count on it for travel and toting kids around no loaner nothing but a whopping bill,

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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