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South Charlotte Hyundai

(1,723 reviews)
Visit South Charlotte Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2016 consumer dealer award

Reviews

(1,723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Charlotte Hyundai from DealerRater.

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I spent $234.

I spent $234.00 on a ? diagnostic ? that gave me nothing. No value for money spent. Would appreciate an equal credit for future work but none offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brooke, we truly appreciate your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 912-0331 when you have a chance. Thank you, and we look forward to hearing from you.

I would like to take a moment to share my thoughts and

I would like to take a moment to share my thoughts and experiences at South Charlotte Hyundai. This facility is relatively new, and the building is impressive, located at 10518 Cadillac Street in Pineville/Charlotte. I recently leased a 2025 Hyundai Santa Cruz, and I am extremely satisfied with the care and individualized attention I received from the Sales Manager, Mr. Fred Collymore. Fred was truly exceptional. He was patient, kind, and highly flexible, ensuring I never felt pressured or rushed during the process. Together with his outstanding Sales Team, which includes Tavarus Mcelvaine and Dylan Beery, they handled my lease with the utmost care and attention. As an active physician who travels to various sites, finding the right vehicle was crucial for me. I also needed a reliable vehicle for my journeys between New York and North Carolina. I am incredibly grateful to Fred for going above and beyond to help me secure the right car. During the negotiation process, I found Fred and his team to be dignified and fair. Tavarus Mcelvaine, my salesman, was knowledgeable and courteous. I had many questions, and Tavarus was always willing to provide the right answers. Dylan Beery also offered great support when Tavarus was not available. One aspect that stood out to me about this dealership is their unique team approach to sales. Additionally, the service area appeared well-organized and provided a comfortable space for customers waiting for their vehicles to be serviced. Overall, I am very impressed and had a tremendously positive experience with this recent lease. I highly recommend anyone looking to lease or purchase a new vehicle to visit this location and ask for Fred and his friendly team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at South Charlotte Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

I would like to take a moment to share my thoughts and

I would like to take a moment to share my thoughts and experiences at South Charlotte Hyundai. This facility is relatively new, and the building is impressive, located at 10518 Cadillac Street in Pineville/Charlotte. I recently leased a 2025 Hyundai Santa Cruz, and I am extremely satisfied with the care and individualized attention I received from the Sales Manager, Mr. Fred Collymore. Fred was truly exceptional. He was patient, kind, and highly flexible, ensuring I never felt pressured or rushed during the process. Together with his outstanding Sales Team, which includes Tavarus Mcelvaine and Dylan Beery, they handled my lease with the utmost care and attention. As an active physician who travels to various sites, finding the right vehicle was crucial for me. I also needed a reliable vehicle for my journeys between New York and North Carolina. I am incredibly grateful to Fred for going above and beyond to help me secure the right car. During the negotiation process, I found Fred and his team to be dignified and fair. Tavarus Mcelvaine, my salesman, was knowledgeable and courteous. I had many questions, and Tavarus was always willing to provide the right answers. Dylan Beery also offered great support when Tavarus was not available. One aspect that stood out to me about this dealership is their unique team approach to sales. Additionally, the service area appeared well-organized and provided a comfortable space for customers waiting for their vehicles to be serviced. Overall, I am very impressed and had a tremendously positive experience with this recent lease. I highly recommend anyone looking to lease or purchase a new vehicle to visit this location and ask for Fred and his friendly team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steven Sherman, the advisor who checked me in is awesome!

Steven Sherman, the advisor who checked me in is awesome! There was some discrepancies in what I was promised and he accommodated my request. Very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our staff took such great care of you! Here at South Charlotte Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Steve was awesome and very hellpful!

Steve was awesome and very hellpful! As soon as I pulled up he came to the car and took my information. He was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Karla, we're happy you found our staff to be so supportive during your experience here at South Charlotte Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

Thank You mr.

Thank You mr.Steven Sherman, You are very nice,very helped me and explained me everything about my car,what needs for next time,thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are pleased to hear of your experience with us here at South Charlotte Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Great service and Neil was great help with getting me my

Great service and Neil was great help with getting me my new car! Thanks for all your amazing help and quick help with getting a new leased car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Casey, thank you for your positive review. We're glad to hear that you found our team here at South Charlotte Hyundai so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Very friendly, no pressure sales staff.

Very friendly, no pressure sales staff. F and I guy was very personable and didn?t try to over sale me things I didn?t need. Overall, they paid close attention to what I wanted and only showed me what met those specifications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lauren, we really appreciate your positive review! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

The Facility is very nice and the staff is really good at

The Facility is very nice and the staff is really good at what they do! No issues in the service that was performed. The wait time was reasonable for the time of day that I arrived on a Saturday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ashley, we're glad to hear our staff took such great care of you! Here at South Charlotte Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

They changed the oil, they didn't wash the car, it seemed

They changed the oil, they didn't wash the car, it seemed like they were in a hurry. This is the second time I've taken the cars I bought, I'm not sure I'll go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Holman, we regret your most recent visit with us was not up to the standards we strive for. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (704) 912-0331 and we will do our best to make this better.