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Reviews

Average Ratings

3.0
6 lifetime reviews.
  • Excellent car buying experience

    Had an excellent experience purchasing a Mitsubishi Lancer Evolution here. Have continued with servicing here the last two years, and have been co...


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    Had an excellent experience purchasing a Mitsubishi Lancer Evolution here. Have continued with servicing here the last two years, and have been completely satisfied. The best staff and service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Poor Service and Repair performance

    Very poor Service and Repair performance. Missing bolts and parts after service. Not very knowledgeable of what they are doing. Service Department...


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    Very poor Service and Repair performance. Missing bolts and parts after service. Not very knowledgeable of what they are doing. Service Department lacks courtesy and reliability in terms of schedules. Bad experience for me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • horrible repair dept attitude

    $150 just to look at the car, when i clearly requested a particular job to be done. no matter how i tried, no estimate for that particular job

    Dealer Response

    To MS, Thank you for considering our dealership for your servicing needs. I spoke with the service advisor who received your phone call regarding ...


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    $150 just to look at the car, when i clearly requested a particular job to be done. no matter how i tried, no estimate for that particular job

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    To MS, Thank you for considering our dealership for your servicing needs. I spoke with the service advisor who received your phone call regarding getting an estimate for what you described as a "broken transmission cable". Unfortunately, diagnosis and repair of a failed item cannot be accurately quoted over the phone, without us inspecting the vehicle and knowing what is wrong with it. It would be doing both you, and us a disservice to inaccurately diagnose and quote something over the phone. The advisor let you know that there would be a charge to inspect and diagnose your vehicle, but it would most likely be applied to the repair if you chose to do it with us. We still would appreciate your business, and will gladly diagnose it for you at our dealership. Feel free to contact me directly with any questions. - Chris K., General Manager


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  • Best Mitsubishi car dealership in bay area

    I decided to buy 2014 Mitsubishi Outlander and that was the only easier part.... talking to different dealers was a pain.... but then I some how g...

    Dealer Response

    Hello Manuj, I am glad to hear that you had a great experience! It was a pleasure to meet you and your family. Enjoy the car! Chris


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    I decided to buy 2014 Mitsubishi Outlander and that was the only easier part.... talking to different dealers was a pain.... but then I some how got in touch with Chris from Oakland Mitsubishi... believe me from then on, it was all smooth :-) Chris, patiently answered all my queries and help me chose the right variant at a fabulous price. Chris also helped me get the best rate for car finance... and to my convenience Chris facilitated all this over the phone... Finally today I went and just picked my car after the formal paper work and it was a wonderful experience overall. Thank you Chris for all your help and co-operation. I would recommend to talk to Chris once if you plan to buy a new Mitsubishi car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Manuj, I am glad to hear that you had a great experience! It was a pleasure to meet you and your family. Enjoy the car! Chris


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  • They are great to work with.

    I found a used Ford Escape online. From the first phone call I felt comfortable. The whole experience was easy; they were very reasonable and help...

    Dealer Response

    We are glad to hear you had a great experience with us. You and your husband were a pleasure to work with as well. Please keep us in mind for any ...


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    I found a used Ford Escape online. From the first phone call I felt comfortable. The whole experience was easy; they were very reasonable and helpful. They went out of their way to add extras and to deliver the car to me. Honest and nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to hear you had a great experience with us. You and your husband were a pleasure to work with as well. Please keep us in mind for any future auto needs. Thank you, Chris.


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  • My New Car

    I had a conversation with them over the phone and told them exactly what I was looking for and they were able to help me without any hassles or ne...


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    I had a conversation with them over the phone and told them exactly what I was looking for and they were able to help me without any hassles or negativity

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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