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Reviews

Average Ratings

4.4
120 lifetime reviews.
  • Turning my first lease a Fusion in for an Escape.

    Tom did a great job getting me into an Escape and I am looking forward to enjoying it for the next three years. Thanks Tom.

    Dealer Response

    We appreciate your recommendation of our dealership, Mary, and are happy to hear that you had a positive experience with New Car Salesman, Tom Tor...


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    Tom did a great job getting me into an Escape and I am looking forward to enjoying it for the next three years. Thanks Tom.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Mary, and are happy to hear that you had a positive experience with New Car Salesman, Tom Torrento. Please do not hesitate to give us a call and let us know if there is anything else we can help you with.


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  • Bescape

    As always Lisa was outstanding in meeting my needs and showing me everything possible in terms of options. She worked hard to get me the best d...

    Dealer Response

    Thank you for sharing your story with us! We are happy to hear that Lisa Zerilli was able to provide you with top-notch service.


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    As always Lisa was outstanding in meeting my needs and showing me everything possible in terms of options. She worked hard to get me the best deal possible and ended up putting me in a great car.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your story with us! We are happy to hear that Lisa Zerilli was able to provide you with top-notch service.


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  • Excellent Service

    Service received from Dorian Ford was excellent. I appreciate when someone listens to my concerns to better understand what was happening to my c...

    Dealer Response

    Thank you for sharing your service experience with us, Juanita! We are happy to hear that Roxanne was able to listen to your concerns and get your...


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    Service received from Dorian Ford was excellent. I appreciate when someone listens to my concerns to better understand what was happening to my car. It had some electrical problems. Roxane was very helpful and the dealership managed to fix my car. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your service experience with us, Juanita! We are happy to hear that Roxanne was able to listen to your concerns and get your car fixed as quickly and efficiently as possible. Please do not hesitate to contact us with any future questions or concerns.


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  • Lisa Z at Dorian Ford

    Dorian Ford was great! The best part was Lisa, she was so amazing to me and my husband. My husbands car of 13 years broke down around 8am. I calle...

    Dealer Response

    We are happy to hear Lisa was able to help you and your husband in your time of need, Megan. Lisa understands the stress involved with taking care...


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    Dorian Ford was great! The best part was Lisa, she was so amazing to me and my husband. My husbands car of 13 years broke down around 8am. I called Lisa at Dorian Ford and she was able to get him into a brand new 2017 Escape lease by 6pm. She was so helpful and quick! Me and my husband were not planning on buying a car that morning let alone this year, but she made the process super easy for us. If you need to get a new car go to Dorian Ford and ask for Lisa Z!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are happy to hear Lisa was able to help you and your husband in your time of need, Megan. Lisa understands the stress involved with taking care of a broken down vehicle, let alone the stress involved purchasing a new vehicle, and strives to make every customer experience as stress-free as possible. Thank you for your recommendation and please do not hesitate to call if there is anything else we can help you with.


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  • Leasing experience-- Dorian Ford January 9, 2017

    Working with Lisa Zerilli is a great experience! She is caring, very helpful and professional in all dealings with her! She contacts her customers...

    Dealer Response

    We are happy to hear that Lisa Zerilli was able to provide you with a top-notch sales experience, Linda. Lisa always goes the extra mile for her c...


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    Working with Lisa Zerilli is a great experience! She is caring, very helpful and professional in all dealings with her! She contacts her customers about upcoming sales events, knows her customers needs and works very diligently to meet those car needs! Lisa is professional and works to expedite the deal efficiently and completely! It is always a pleasure to work with Lisa!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that Lisa Zerilli was able to provide you with a top-notch sales experience, Linda. Lisa always goes the extra mile for her customers and will always get you the best deal possible. Please give us a call if there is anything else we can help you with in the future.


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  • Referral Gone Right

    I was referred to Mike Dorian Ford by a friend and was provided an excellent sales experience. I am now the satisfied owner of a 2016 Ford Edge.

    Dealer Response

    Thank you, Betty, for taking the time to share your experience with us.


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    I was referred to Mike Dorian Ford by a friend and was provided an excellent sales experience. I am now the satisfied owner of a 2016 Ford Edge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Betty, for taking the time to share your experience with us.


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  • Attentive Service

    I brought my vehicle in for an oil change, tire rotation, and a shifting problem. My vehicle was shuttering from stop to first/second gear. I took...

    Dealer Response

    We are very happy to hear you had a positive service experience with us, Charlie. Please let us know if there is anything else we can help you wit...


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    I brought my vehicle in for an oil change, tire rotation, and a shifting problem. My vehicle was shuttering from stop to first/second gear. I took a road test with service manager Don Tallent and was informed I need a new clutch. Luckily, they had the part in stock and offered to make an appointment for the following week to get this work done. I am happy with the service provided and will be coming back to Dorian Ford for service in the future. I would recommend them to everyone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear you had a positive service experience with us, Charlie. Please let us know if there is anything else we can help you with in the future.


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  • Excellent Dealer

    My family and I have been doing business with Dorian Ford for over 29 years. Gary Torrento in sales is very knowledgable and always finds the vehi...

    Dealer Response

    Thank you, Bob, for your continued business with our dealership. We are happy to hear you have had nothing but great sales and service experiences...


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    My family and I have been doing business with Dorian Ford for over 29 years. Gary Torrento in sales is very knowledgable and always finds the vehicle we want. A few of my family members are tough and require a lot of care. Gary is patient and able to take extra good care of them! Mike in service is great to work with and is always helpful. We continue to purchase and service our vehicles at Dorian because of their excellent customer service and comfortable, friendly dealership.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Bob, for your continued business with our dealership. We are happy to hear you have had nothing but great sales and service experiences for over 29 years! We appreciate your recommendation and look forward to working with you and your family even more in the future.


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  • Recommended

    The customer service manager is very knowledgeable and extremely helpful.

    Dealer Response

    Thank you, David, for your positive review.


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    The customer service manager is very knowledgeable and extremely helpful.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, David, for your positive review.


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  • Excellent staff

    super helpful & nice people. was looking for a good car under 12k and pete spent a lot of time with us in helping select the right one.

    Dealer Response

    Thank you, M, for sharing your experience with us. We are happy to hear that Pete was able to help you find the perfect vehicle for you! Please le...


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    super helpful & nice people. was looking for a good car under 12k and pete spent a lot of time with us in helping select the right one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, M, for sharing your experience with us. We are happy to hear that Pete was able to help you find the perfect vehicle for you! Please let us know if there is anything else we can help you with.


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