Reviews

Average Ratings

4.8
1079 lifetime reviews. Includes reviews of Chapman BMW on Camelback from DealerRater.com
  • Chapman BMW

    The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month


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    The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Surprisingly enjoyable
    October 22, 2017

    I went in to simply get some general quotes to see the viability of getting a new car. The salesman I spoke with, Sammy was a very knowledgeable i...


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    I went in to simply get some general quotes to see the viability of getting a new car. The salesman I spoke with, Sammy was a very knowledgeable individual, he stayed focused and determined to get a deal that would work for the both of us. I ended up closing a deal woth him that night, not something I had originally planned. Michelle in finance was very patient and understanding with my circumstance, she made the experience easy and fun.

    Does recommend this dealer

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  • BMW purchase
    October 19, 2017

    Have purchased 2 BMW's here and both experiences were A1. Staff in all departments have always been responsive and interested in making sure we w...

    Chapman BMW On Camelback

    Thank you for your review and repeat business at Chapman BMW on Camelback. We are pleased to hear you had another great experience for your car b...


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    Have purchased 2 BMW's here and both experiences were A1. Staff in all departments have always been responsive and interested in making sure we were happy with the cars. Excellent place to buy a car. Steve Murphy in sales was knowledgeable and easy to deal with. And Mike Ludke in service has always been very helpful.

    Does recommend this dealer
    Chapman BMW On Camelback

    Thank you for your review and repeat business at Chapman BMW on Camelback. We are pleased to hear you had another great experience for your car buying, it is how it should be. Enjoy your New Ultimate Driving Machine and we will look forward to seeing you for any service needs you may have. Vida Wilson - Business Development Manager - 602-403-3857


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  • excellent and dependable service!
    October 18, 2017

    My service advisor promptly took care of my car issues and provided me with a rental car. I have always had excellent work done at Chapman BMW!


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    My service advisor promptly took care of my car issues and provided me with a rental car. I have always had excellent work done at Chapman BMW!

    Does recommend this dealer
    Came in for service or repair

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  • Great place!!

    I was specifically looking for a used CLA 250 and there was a beautiful car here for a great price ! The staff was very nice and not pushy at al...


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    I was specifically looking for a used CLA 250 and there was a beautiful car here for a great price ! The staff was very nice and not pushy at all I did go home and think about the car for a few days and there nicely followed up a few days later where we agreed on a final price when I KMan I brought my three-year-old who can be quite busy and sassy and they were very understanding of children giving him little cars to play with and visiting with him I was in out with in an hour and 20 minutes they were very timely and efficient !!! Michael was my sales man and he was very helpful and even helped get my remote I left in my rental car back as well as my rental car thanks so much guys

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing
    October 17, 2017

    Hey everyone I absolutely love this place.Michael Messer was the rep that helped me he was so awesome! I have never received customer service like...

    Chapman BMW On Camelback

    Thank you for your rave review and for visiting the Chapman Value Center. We are so pleased to hear that everything went great for you both and h...


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    Hey everyone I absolutely love this place.Michael Messer was the rep that helped me he was so awesome! I have never received customer service like this before from start to finish he got me and my husband an approval on a 2012 Mercedes Benz with less than perfect credit.He is a God sent please if you visit this place go see Michael.He will get you the best deal he really cares about his customers.More car places need people like him

    Does recommend this dealer
    Chapman BMW On Camelback

    Thank you for your rave review and for visiting the Chapman Value Center. We are so pleased to hear that everything went great for you both and hope you are enjoying your new vehicle. Michael is a great salesman and goes the extra mile for his clients. Please think of us again when you are in the market and refer friends and family to Michael he will greatly appreciate it! Happy and safe driving! Vida Wilson - Business Development Manager - 602-403-3857


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  • Test drive
    October 16, 2017

    Went to Chapman to check out the x-series bmw???s. We were promptly greeted. We were offered a test drive of an x1. Was rather impressed by the...

    Chapman BMW On Camelback

    Thank you for your review and for visiting Chapman BMW on Camelback. We are pleased to hear you got to test drive the X1 and that you enjoyed it....


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    Went to Chapman to check out the x-series bmw???s. We were promptly greeted. We were offered a test drive of an x1. Was rather impressed by the handling and different options to save on gas.

    Does recommend this dealer
    Chapman BMW On Camelback

    Thank you for your review and for visiting Chapman BMW on Camelback. We are pleased to hear you got to test drive the X1 and that you enjoyed it. Hopefully we will see you again if you decide BMW is the right fit for your vehicle needs. Vida Wilson - Business Development Manager - 602-403-3857


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  • Best buying experience ever
    October 16, 2017

    I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He'...

    Chapman BMW On Camelback

    We appreciate your review Michelle and are so pleased that you had a great experience with Craig. Car buying should be a great time! We apprecia...


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    I was referred to Craig by a friend. I had a couple bad run ins the day prior trying to find and buy a car, Craig was everything they weren't. He's extremely friendly and knowledgeable. This was literally the most at ease I have ever felt buying a vehicle. I drove all the way down from Prescott and the trip was well worth it. I'm in love my new car and would refer to Craig a million times over. AMAZING!!

    Does recommend this dealer
    Chapman BMW On Camelback

    We appreciate your review Michelle and are so pleased that you had a great experience with Craig. Car buying should be a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It¿¿¿s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


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  • Best used-car buying experience ever
    October 14, 2017

    If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last Septe...

    Chapman BMW On Camelback

    Thank you Dieter for your great review. We truly appreciate you taking the time to write it. We are very pleased to hear that your Audi A4 is a ...


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    If you are looking for a high-quality used car at a reasonable price, Chapman BMW On Camelback is the place to go! We bought an Audi A4 last September, the first German car we ever got, finally a car that perfectly matches our German accent :) Not only did we get an awesome deal well below the KBB suggested price. Alan Lopez, the sales manager, completely busted our stereotype xxxxxxxxx of the "cheesy car sales guy" and made this the best car-buying experience that we ever had. There was never any pressure, Alan was very fair in the negotiations and in the end by far exceeded all of our expectations. Thank you so much Alan and keep up the good work!

    Does recommend this dealer
    Chapman BMW On Camelback

    Thank you Dieter for your great review. We truly appreciate you taking the time to write it. We are very pleased to hear that your Audi A4 is a great fit, that is a very important part of buying a vehicle. Alan is a great salesman and will be happy to assist you whenever you, family or friends are in the market for a vehicle. Thank you again for your business! Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


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  • Easiest car buy of my life
    October 13, 2017

    What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve ...

    Chapman BMW On Camelback

    We appreciate your review LuAnn and are so pleased that you had a great experience with Steve. We do like making car buying a great time! We app...


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    What a great sales experience. I had my older BMW in for service and decided to look at an SUV. I have a small garage so my test drive with Steve included driving home to make sure my choice fit. Steve even programmed my garage remote and lift gate height while we were there. The whole process was done in no lore than two hours. Such a great dealership and Steve was a breeze to work with

    Does recommend this dealer
    Chapman BMW On Camelback

    We appreciate your review LuAnn and are so pleased that you had a great experience with Steve. We do like making car buying a great time! We appreciate the opportunity to earn your business and hope you are truly enjoying your new BMW! It¿¿¿s a drive but a nice one and we hope you will visit us for any service needs you have also. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


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