Reviews

Average Ratings

4.8
1091 lifetime reviews. Includes reviews of Chapman BMW on Camelback from DealerRater.com
  • Chapman BMW

    The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month


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    The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly Expedient Service
    November 17, 2017

    I took my 528i in in response to a BMW recall notice. My service adviser, Dan Liddington, met me upon arrival. We quickly got through the necess...


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    I took my 528i in in response to a BMW recall notice. My service adviser, Dan Liddington, met me upon arrival. We quickly got through the necessary paperwork and I was provided with a loaner car for the few hours it would take for the repair and installing some new tires. The car was returned to me a few hours later as promised, washed an vacuumed, and ready to go--great experience! Thank you!

    Does recommend this dealer
    Came in for service or repair

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  • Satisfaction
    November 17, 2017

    Sammy was informative, patient, and diligent. He clearly was intent on being helpful. He made a very good first impression. He represents the BMW ...


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    Sammy was informative, patient, and diligent. He clearly was intent on being helpful. He made a very good first impression. He represents the BMW brand very well.

    Does recommend this dealer

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  • A+ Service Every Time!
    November 14, 2017

    Bob Molanick always greets you with a warm smile. His knowledge & professionlism always impresses me. I'll continue to be a loyal customer to Chap...

    Chapman BMW On Camelback

    Thank you for choosing Chapman BMW on Camelback for your BMW needs! We greatly appreciate your repeat business and your review. Wishing you many...


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    Bob Molanick always greets you with a warm smile. His knowledge & professionlism always impresses me. I'll continue to be a loyal customer to Chapman BMW due to their impeccable service.

    Does recommend this dealer
    Came in for service or repair
    Chapman BMW On Camelback

    Thank you for choosing Chapman BMW on Camelback for your BMW needs! We greatly appreciate your repeat business and your review. Wishing you many years and miles of Ultimate Driving and looking forward to helping you maintain your BMW for years to come. Vida Wilson - Business Development Manager - 602-403-3857


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  • Simply the best!
    November 10, 2017

    This is my second time purchasing a vehicle from Chapman BMW, and it is even better than the first! Craig Rusin is the best! He is attentive, co...


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    This is my second time purchasing a vehicle from Chapman BMW, and it is even better than the first! Craig Rusin is the best! He is attentive, courteous and professional as well as being very responsive. He is a pleasure to work with. I would definitely recommend Craig and the Chapman BMW on Camelback team. Mike Anderson was very thorough when reviewing our paperwork and we felt very well informed in the sale agreement. We also appreciate Steve Gloria for going above and beyond the call of duty to tint our car windows in anticipation of detailing for us to pick it up the next day. Last but not least, Megan Clark was my first point of contact and I appreciate all her assistance and the follow up in helping us in the process of purchasing a new vehicle. We shopped around but chose the Chapman team on Camelback and will most certainly choose them again in the future.

    Does recommend this dealer

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  • Craig is awesome!
    November 9, 2017

    Craig is the best client advisor I ever met before. He is so friendly, helpful, and very professional! I feel so lucky that I can have him to help...


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    Craig is the best client advisor I ever met before. He is so friendly, helpful, and very professional! I feel so lucky that I can have him to help me to get my first BMW.

    Does recommend this dealer

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  • Wonderful experience dealing with Sammy Destano
    November 4, 2017

    We were looking to replace our 2011 X3 and researched many pre-owned/used X3s available at dealerships throughout the western half of the country....

    Chapman BMW On Camelback

    We appreciate your review and for the opportunity to earn your business. We are pleased to hear you found a good fit with a BMW even if not from ...


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    We were looking to replace our 2011 X3 and researched many pre-owned/used X3s available at dealerships throughout the western half of the country. Although we ended up with a vehicle from another dealer (primarily due to price and terms), Sammy was extraordinarily helpful and professional in assisting us in our research and vehicle search process. He went what I would consider the extra mile in helping us compare features, option packages, prices and financing terms for pre-owned X3s at multiple dealerships across the Western half of the country. Thanks Sammy!

    Does recommend this dealer
    Chapman BMW On Camelback

    We appreciate your review and for the opportunity to earn your business. We are pleased to hear you found a good fit with a BMW even if not from us and hope you are enjoying your Ultimate Driving Experience. If you are local hopefully we will see you for your service! Happy driving. Vida Wilson - Business Development Manager - 602-308-4907


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  • Craig Rusin Delivers!
    October 29, 2017

    Craig is super helpful, friendly, and a pleasure to work with. He helped me with my second bmw i3. We???re very happy with everything!

    Chapman BMW On Camelback

    Thank you for the review and shout out to Craig Rusin. We appreciate your brand loyalty and repeat business. We hope you are enjoying your new B...


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    Craig is super helpful, friendly, and a pleasure to work with. He helped me with my second bmw i3. We???re very happy with everything!

    Does recommend this dealer
    Chapman BMW On Camelback

    Thank you for the review and shout out to Craig Rusin. We appreciate your brand loyalty and repeat business. We hope you are enjoying your new BMW and we look forward to assisting you with any service needs you have, We wish you Happy and Safe Driving. Vida Wilson - Business Development Manager - 602-308-4907 vidawilson@chapmanchoice.com


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  • HORRIBLE!! THIS SALESMAN HAS NO MORALS
    October 26, 2017

    Let me start out by saying that my father was dying of cancer, this cunning snake of a dealer convinced my father to buy the most expensive car on...

    Chapman BMW On Camelback

    First let me say we are sorry for your loss. We are very surprised by this review. Many of us here were very familiar with Chris' situation, wen...


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    Let me start out by saying that my father was dying of cancer, this cunning snake of a dealer convinced my father to buy the most expensive car on the lot, a 2017 fully loaded 750xi. At this time my father was not in a state of mind to be purchasing a car of this nature. This dealer was kind enough to come to the hospice center my father was at to pick up a check. Basically this xxxx of a salesman over exaggerated the features of the car to my father to force him to buy it. My dad never had the chance to even drive this car...he passed 8 days after the car was sold. After the car was bought the car was only sold for 2/3 of it value, because of this snake me and my family had lost thousands and thousands of dollars. I hope this man gets what he deserves. THIS SALESMAN IS A PIECE OF S***! DO NOT TRUST HIM HE IS A LIER!!! IF YOU ARE READING THIS BUYER BEWARE!!!!

    Does not recommend this dealer
    Chapman BMW On Camelback

    First let me say we are sorry for your loss. We are very surprised by this review. Many of us here were very familiar with Chris' situation, went out of the way to accommodate his wishes, spent time at the hospital with him and checked on family at his request. Sean is very good salesman and generous with his time, he took time away from his family to spend time with Chris. If you would like to discuss this further please feel free to contact me at 602-308-4907 or vidawilson@chapmanchoice.com Vida Wilson - Business Development Manager


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  • Great Service
    October 25, 2017

    I have been dealing with Chapman on Camelback for a number of years and in particular my service adviser Dan Liddington. Dan is professional, know...

    Chapman BMW On Camelback

    Thank you Steve for the review and shout out to Dan Liddington. We appreciate you and your business and are pleased to hear things go well with D...


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    I have been dealing with Chapman on Camelback for a number of years and in particular my service adviser Dan Liddington. Dan is professional, knowledgable and always has my interest whenever I bring my car in for servicing. Prior to any work being done Dan always advises with respect to options and preferred ways of proceeding. I would recommend Dan and this service department to anyone who owns a BMW that requires service.

    Does recommend this dealer
    Came in for service or repair
    Chapman BMW On Camelback

    Thank you Steve for the review and shout out to Dan Liddington. We appreciate you and your business and are pleased to hear things go well with Dan and he takes good care of your BMW. See you next time - Happy and Safe Driving. Vida Wilson - Business Development manager - 602-308-4907 vidawilson@chapmanchoice.com


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