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Reviews

Average Ratings

4.5
25 lifetime reviews.
  • Porsche 911 Turbo

    I wouldn't normally comment about my car buying experience but the service, courtesy, professionalism, friendliness and honesty that I experience ...


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    I wouldn't normally comment about my car buying experience but the service, courtesy, professionalism, friendliness and honesty that I experience from Michael was the best and most delightfully efficient experience that I have had in my life. I want to thank both Michael and Theresa for treating like me royalty. A special huge thanks to Michael for his hard work in acquiring financing. I can't think of another dealership that I would ever buy another car from. Wow!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer beware

    Car delivered without several items. They played dumb about everything. Watch the details because they don't


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    Car delivered without several items. They played dumb about everything. Watch the details because they don't

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2013 Porsche 911

    Bought car sign unseen from out of state. Vehicle was accurately portrayed. Very responsive. Painless process.


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    Bought car sign unseen from out of state. Vehicle was accurately portrayed. Very responsive. Painless process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEST Pros in the business; Theresa and Michael!

    I had been looking for my "Bucket List" Porsche for a couple of years and have family and friends who have acquired or sold cars through Phillips ...


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    I had been looking for my "Bucket List" Porsche for a couple of years and have family and friends who have acquired or sold cars through Phillips for over twenty years. I was busy and traveling, so I must have seemed a little flaky to Theresa initially, but we worked around my schedule and got me comfortable with the car and committed to the purchase. The car was perfect, the price fair and the process flawless and efficient. The Phillips Team has always been of the highest integrity, transparency and professionalism. I picked the car up from Michael and we both saw a couple little detail issues and Michael without hesitation offered a fix, ultimately having one of their detail experts come to my home to repair. Perfect! I highly recommend Phillips to all. Thanks Theresa/Michael!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEST of the BEST

    After searching and searching online, we discovered Phillips Auto having the exact vehicle we were looking for. Our prior searches always lead us ...

    Dealer Response

    Scherenberg Family, Thank you for your wonderful review. We are happy to know that we exceeded your expectations and we genuinely say thank you fo...


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    After searching and searching online, we discovered Phillips Auto having the exact vehicle we were looking for. Our prior searches always lead us to vehicles that had something just not 100% perfect in our eyes. We’ve been looking for a while, so we assumed we would run into the same thing here. After purchasing from Phillips the same day, I can sum up our experience by saying one thing - if you’re looking for the BEST of the BEST when it comes to a vehicle this is the place. The showroom is spotless and has some of the best vehicles around. Yul and Chris were great to work with, helped with financing, my family and I left within hours with our new vehicle. Even after the vehicle was sold and we were well on our way, they followed up to make sure all my questions were answered.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Scherenberg Family, Thank you for your wonderful review. We are happy to know that we exceeded your expectations and we genuinely say thank you for being a client and for claiming us to be " The Best of the Best", what a great compliment. We hope you continue to enjoy your new vehicle and we hope to do more business in the future. We are here for whatever you need.


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  • Super Service

    My husband and I were looking for a specific car and Phillips had the model we were looking for. We had done our homework and when we came to init...

    Dealer Response

    LandRoverbuyer, Thank you so much for your business and thank you for such a warm review. We are thrilled that you had a pleasant experience. As y...


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    My husband and I were looking for a specific car and Phillips had the model we were looking for. We had done our homework and when we came to initially look, we were greeted warmly by Chris Long. He knew we knew what we wanted, so he left us alone to inspect the car. Just enough attention without being pushy. We returned on the day of the Superbowl, bringing with us my car to trade in. He allowed us to drive the car on our own and then worked efficiently to get a decent price for my trade-in. Meanwhile, the woman in finance was able to quickly work directly with my credit union to get all the financing in place. It was such an effortless transaction. This dealership deals in high end cars for the most part. We purchased the least expensive car on the lot. They probably made little on the transaction, but we were given the same attention and service as anyone else. I will definitely do business with Phillips Auto again and will highly recommend to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    LandRoverbuyer, Thank you so much for your business and thank you for such a warm review. We are thrilled that you had a pleasant experience. As you said, we give the same attention to any buyer from the high end of the spectrum to the low. We value customer service and relationship building more than anything else. Enjoy your new car and rely on us in the future for anything you ever need.


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  • 2015 Porsche GTS Purchase / Mr. Michael Alibrando

    I have been rather cautious when purchasing pre-owned vehicles since a car purchase represents a significant buying decisions and since I prefer t...

    Dealer Response

    Uwe, On behalf of Phillips Auto and Michael Alibrando we want to sincerely say thank you for being a client to us. We understand how hard it can b...


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    I have been rather cautious when purchasing pre-owned vehicles since a car purchase represents a significant buying decisions and since I prefer to buy without any financing. In short, selecting the wrong seller can really hurt you and be a very risky transaction. Mr. Michael Alibrando demonstrated the highest level of honesty, integrity and transparency I could ask for throughout the entire purchasing process (introduction, negotiation, purchase decision & signing and deliver process). Since there were some issues to be taken care of AFTER the signing, it was very refreshing to see him living-up to the discussed commitments AFTER it was done. You do not see type of professionalism often, even when you purchase from the authorized brand dealers. I can highly recommend Mr. Michael Alibrando, representing Phillips, to any person who is seeking to buy a pre-owned top of the line vehicle at the very best available value. Trust me, I did my homework and this review has been fully earned by Mr. Michael Alibrando.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Uwe, On behalf of Phillips Auto and Michael Alibrando we want to sincerely say thank you for being a client to us. We understand how hard it can be to buy a quality used car and we hope to have lived up to our promise of delivering world class customer service. Michael is a big asset to our team and we are thrilled that you got the best treatment. Enjoy your new car and please do not hesitate to contact us with any future needs.


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  • Love My Car

    I bought my Tesla from Phillips Chris R is very knowledgeable about them which helped in the buying process. Mike came back and opened the store a...

    Dealer Response

    Car Lover, Thank you for making your purchase with us! We appreciate you making such a long drive to purchase your new Tesla. You were a pleasure ...


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    I bought my Tesla from Phillips Chris R is very knowledgeable about them which helped in the buying process. Mike came back and opened the store after hours to deliver me my new car because I couldn't make it during regular business hours It couldn't have went any smoother. I will always buy from these guys Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Car Lover, Thank you for making your purchase with us! We appreciate you making such a long drive to purchase your new Tesla. You were a pleasure to work with and we are glad everything worked out for you. We know every single buying situation is unique, and we will do whatever it takes, even if it means opening the store after hours! Thank you for voicing your opinion and we are appreciative of you considering us for your future purchases.


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  • Wonerful Experience

    This was a great experience buying a car. This was our first time buying a car and we looked at a lot of cars and knew our stuff. We know we had a...

    Dealer Response

    Katie, Thank you for taking the time and writing such great things about our business. We value every customer transaction and we are happy to kn...


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    This was a great experience buying a car. This was our first time buying a car and we looked at a lot of cars and knew our stuff. We know we had a great car for a great price. We were in and out in an 2 hours from test drive to signing. Chris R. treated us like family, was kind, respectful, extremely knowledgeable, and fought to get us a great interest rate. I can't speak more highly of this place. Thank you Chris R. and Mike for a wonderful car! We love it so much still. Thanks guys! I can't wait to see you in the future for our next car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Katie, Thank you for taking the time and writing such great things about our business. We value every customer transaction and we are happy to know that you have nothing but great things to say about Chris, Michael and Phillips Auto. Customers are our lifeblood and we are grateful for you to share!


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  • Buying On Line

    I've never purchased a car sight unseen so was apprehensive. I dealt with Theresa and the whole experience was very straightforward. She went abov...

    Dealer Response

    Brien, We are thrilled to know that you took the time to let consumers know of your positive experience. We take pride in every transaction we do...


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    I've never purchased a car sight unseen so was apprehensive. I dealt with Theresa and the whole experience was very straightforward. She went above and beyond in dealing with my Credit Union to get the deal closed. Vey responsive to all of my questions and put me in contact to have the car shipped. The vehicle was exactly as described. Best experience I've ever has with a car dealer. I've never written a review before but felt this was justified. I would highly recommend Phillips Auto.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brien, We are thrilled to know that you took the time to let consumers know of your positive experience. We take pride in every transaction we do. Thank you for your recommendation and for such great things to say about us. We hope you enjoy your purchase and we look forward to working with you again, anytime.


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