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Hayes Chrysler Dodge Jeep RAM - Gainesville

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Hayes Chrysler Dodge Jeep RAM - Gainesville Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:30 PM

Tuesday

7:30 AM - 6:30 PM

Wednesday

7:30 AM - 6:30 PM

Thursday

7:30 AM - 6:30 PM

Friday

7:30 AM - 6:30 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2008

5 minutes from Lake Lanier, Flowery Branch, Downtown Gainesville, we at Hayes Chrysler Jeep Dodge have been servicing th

...

e community for over 41 years! Hayes also provides a full line of services. From Dodge, Jeep, RAM and Chrysler repairs performed by expert mechanics, to OEM Dodge, Jeep, RAM and Chrysler auto parts, to car loans, Hayes Chrysler Dodge Jeep Gainesville is the smart choice for all of your automotive needs!

"Hall County's Oldest Family Owned and Operated Chrysler Store For over 41 years! Welcome to the family!!"

Service

Oil, Filter Change

$38.99 and up*

Oil, Filter Change (Premium)

$52.99 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
835 lifetime reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Gainesville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    November 21, 2019

    Service need improvement, hard to hold anyone on the transfer call,take 5 days to change battery,no one call me back,when promise.I Will not come back... to this place

    1.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    Really excellent Customer Service! The Service dept and I had a misunderstanding about when I was supposed to pick up my car. Service was closed when I... called at 7pm, but Sales jumped into action! The Sales Manager, Steven, spent an hour finding my car, my keys and my bill - which was zero dollars! He even offered to come get me at work. Definitely went the extra mile. I will be a return customer for sure! Thanks Steven!

    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 23, 2017

    I had not planned to purchase a car, just to look at one but I liked the car so much, and my salesman, Vince, was so helpful in answering all my questions,... I ended up buying a 2017 GC Trailhawk - which I love!! I could not be happier with my salesman Vince, or my experience at Hayes in Gainesville.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2019

    Honest, nice people I trust to fix our Jeep Grand Cherokee. I’ve tried other dealers that acted pompous or didn’t do as or when promised.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2019

    The service department has always provided excellent customer service. They are fast and as always very courteous. Recommends customer savings by offering... oil change packages.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2019

    The best experience I've had! This is the 2nd car I've purchased through Hayes and they never fail to disappoint me. My sales rep was so kind and made... the process very smooth and quick. I could've be anymore happier!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Quante

    F&I Manager

    (5.0) 77 reviews

    Jody Wardlaw

    Sales Consultant

    (5.0) 35 reviews

  • 5.0 out of 5
    October 22, 2019

    It had been over 15 years since we had purchased a car. As was typical at that time, the "Used Car Salesman" moniker was an accurate description of the... sales associates at that time. Though the idea of possibly purchasing a new car was exciting, the impending time having to deal with a salesperson was not something we were looking forward to as we drove to the dealer. We are happy to tell you things have changed. Our salesman Jody Wardlaw couldn't be anything further from that old moniker. We had a very enjoyable, informative, fun, and positive experience AND went home with the vehicle we found on their website. We would recommend Hayes Chrysler Gainesville and specifically Jody Wardlaw to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Quante

    F&I Manager

    (5.0) 77 reviews

    Jody Wardlaw

    Sales Consultant

    (5.0) 35 reviews

  • 3.0 out of 5
    October 19, 2019

    As far as the service, very forgetful, bad communicators, or lazy. They'll only address the obvious. Making them aware of an issue means nothing. As far... as sales. Nice people that are terrible at closing. Very bend don't break. I could see a lot of people walking away & buying some where else

    4.0 out of 5
    Customer Service
    1.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Corry

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    October 16, 2019

    Easy going process for car shopping. Like the friendly staff and quality work which they did. Had great experience and l am looking to enjoy the Jeep long... time.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    I purchased a gently used 2018 jeep grand Cherokee summit from this dealership back in July. I have had a couple of issues with the vehicle however Nick... Colburn has made sure I have been taken care of. I cannot say enough good things about him. If it hadn't been for this young man I would've never purchased a new vehicle from here. I had previously owned a jeep JK wrangler and had some issues and could not get help from a dealership that I purchased it from so I had called in and got Nick on the phone and he was the most helpful of any advisor I have ever worked with. He offered great help when nobody else would from the dealership that I bought it from so when it came time to buy a new car I went to this dealership and specifically requested him to be my service advisor.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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