Hayes Chrysler Dodge Jeep RAM - Gainesville

New 888-290-6065 Dealer Website
Used 888-514-6093 Email Dealer
Service 866-309-7997

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Reviews

Average Ratings

4.6
Average based on 77 reviews.
  • Found My Dealership

    Buying vehicles for 42 years and having spent 2 weeks working with 8+ dealerships trying to get someone to sell me a Ram 1500, and finally found a...


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    Buying vehicles for 42 years and having spent 2 weeks working with 8+ dealerships trying to get someone to sell me a Ram 1500, and finally found a sales rep and dealership that understands Customer Service. Out of shear frustration, I resorted to multiple internet inquiries, and Vince M. from Hayes Chrysler/Dodge/Jeep was the only rep from some 8+ dealerships that actually picked up the phone and called to talk about what my needs were, what I was interested in and "let me find that special truck for you." All the other dealers emailed me back with basically a "call me if you are really interested." Over two 15 minute conversations with Vince and I bought a new Ram 1500. Not only did he go and find the vehicle I was looking for at another Hayes location, he emailed me the pictures and specs and called me again to discuss. We drove over to meet Vince at Hayes of Gainesville and brought my new car home the same day. Incredibly easy and smooth transaction. No surprises...NONE! Everyone we worked with when at Hayes of Gainesville was extremely friendly, talkative and helpful to the point we almost hated to leave. We will be back, and soon.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Service Dept

    Tech was amazing! He actually found the problem and explained what had happened. The other dealership still after several times and even took the ...


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    Tech was amazing! He actually found the problem and explained what had happened. The other dealership still after several times and even took the truck home with them couldn't figure it out. The battery cable was corroded and was causing the problem. Will be using this facility from now on. Great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2016 Jeep Cherokee Trailhawk

    The purchase experience was a pleasure. There was not a need for back and forth negotiations, so typical of the average auto purchase. Hayes gave ...


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    The purchase experience was a pleasure. There was not a need for back and forth negotiations, so typical of the average auto purchase. Hayes gave me an amazing deal up front. The financing was easy and fast. Jason was very professional and I would highly recommend both the dealership and Jason to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ram 1500

    Great experience. Friendly sales team. Willing to work with you and wanting to please. Honest and up front.


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    Great experience. Friendly sales team. Willing to work with you and wanting to please. Honest and up front.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrifically slow service

    I stopped by for an oil change today...big mistake. I was there for an hour and a half total for a simple oil change on my Highlander. No update...


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    I stopped by for an oil change today...big mistake. I was there for an hour and a half total for a simple oil change on my Highlander. No updates, staff ignoring me, and after I tracked someone down to ask about my car...he said he would get back to me and never did...I had to track him down again to ask. Ended up cancelling the 4 oil changes for $75 because I will never go back. An oil change should not take more than 15-20 mins...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • bought a new ram saturday

    got the internet price. no hassle . in and out in one hour .josh ayub was awesome. i will return.


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    got the internet price. no hassle . in and out in one hour .josh ayub was awesome. i will return.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep Grand Cherokee 2015

    Matt was the BEST! Honestly this really was the best car buying experience I have ever had, we loved Matt. And on the way home my boys actuall...


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    Matt was the BEST! Honestly this really was the best car buying experience I have ever had, we loved Matt. And on the way home my boys actually said "we miss Matt" :) The only thing that i wasn't super happy about is the car wasn't detailed inside but on the other hand we were in a big hurry at that point. I love my JEEP!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very pleased!

    Hayes is the most laid back, no pressure dealership I've even been to. I would buy a car again from them in the future. Tracy and also the finance...


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    Hayes is the most laid back, no pressure dealership I've even been to. I would buy a car again from them in the future. Tracy and also the finance dept. were great!

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Mr. Anthony P. Chambliss

    Outstanding in every way! Committed to making my experience one that I would come back too!


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    Outstanding in every way! Committed to making my experience one that I would come back too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Hayes service

    Very helpful and patient with resolving engine problem no one else could. Including service dept where car was purchased. They wouldn't even look ...


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    Very helpful and patient with resolving engine problem no one else could. Including service dept where car was purchased. They wouldn't even look at it anymore. Next vehicle purchase will be at Hayes. Whole team is great

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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