Coliseum Lexus of Oakland

Reviews

Average Ratings

4.3
13 lifetime reviews.
  • Excellent Experience

    We saw 2015 RX 350 on line and came in to meet Jessica. Very professional and efficient. Quickly gave us an offer on our old car and deal was mad...


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    We saw 2015 RX 350 on line and came in to meet Jessica. Very professional and efficient. Quickly gave us an offer on our old car and deal was made. No unexpected charges or fees. All very smooth altho the number of sheets of paper we had to sign was overwhelming.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No one even called me back

    Contacted them multilple times via email, text and voicemail. Did not receive a response. I made an offer for a vehicle and no one even entertaine...


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    Contacted them multilple times via email, text and voicemail. Did not receive a response. I made an offer for a vehicle and no one even entertained me.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Drop in visit to Coliseum Lexus of Oakland -

    Happen to visit Coliseum Lexus of Oakland. We were greeted by the sales representatives. The Sales person showed different models of Lexus car an...


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    Happen to visit Coliseum Lexus of Oakland. We were greeted by the sales representatives. The Sales person showed different models of Lexus car and gave us detail of each. We chose to buy Lexus RX350 because of the features and shape. It was very hard to negotiate the price with the Sales person. Eventually we agreed to one price and purchased the vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought 4 cars there. Love the service

    Great Dealership. Ed the sales Manager is the reason we continue to buy cars there. Paul H the service manager was very helpful


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    Great Dealership. Ed the sales Manager is the reason we continue to buy cars there. Paul H the service manager was very helpful

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very good service

    Highly recommended, staffs atevery friendly and helpful.


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    Highly recommended, staffs atevery friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome service! Best car I have ever purchased!

    I am so happy with my new (used) 2010 Lexus RX350! My salesman, Nuh is a total sweetheart. Got the car of my dreams... Even in the color I wante...


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    I am so happy with my new (used) 2010 Lexus RX350! My salesman, Nuh is a total sweetheart. Got the car of my dreams... Even in the color I wanted... For approximately $4,000 to $8,000 less than all the other dealers throughout California and Nevada were asking for the exact same model. In fact, some of the others didn't even have AWD or navigation systems (which are a must for me as I live in the snowy mountains and can't find my way out of a paper bag!) and were still more expensive! I had a complete inspection done two days later by my favorite mechanic after purchasing it on the spot and purchasing the "cool down" option, and he said the car was in great condition. Although I was a bit concerned when the battery died the day after I bought it, Nuh was only a phone call away, and Coliseum Lexus sent me a check for the new battery the very next day. I highly recommend this dealer! Thank you, Mike, Carol, and especially Nuh. You are awesome!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buyers Beware

    I went in to look at a used car. everything was going well until i decided to take a closer look at the car. There was damage on the passenger sid...

    Dealer Response

    I am so sorry for your experience at Coliseum Lexus of Oakland. It sounds like you may have looked at a vehicle that may have been damaged while i...


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    I went in to look at a used car. everything was going well until i decided to take a closer look at the car. There was damage on the passenger side side skirt and there was a dent on the driver side rear quarter panel. After going over the 161 point inspection sheet that had no damage checked off. I pointed this out to the salesmen that was helping us and he went to his sales manager who never looked at the car or the damage and said it was an easy fix and they would just fix it and still sell it to me at the same price. So it makes me think that they are willing to just throw some lipstick on it and act like it never happened and still ask for the same price. So buyer beware...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am so sorry for your experience at Coliseum Lexus of Oakland. It sounds like you may have looked at a vehicle that may have been damaged while in our display area. Your business is important to us. If there is ever anything We can do to help you in the purchase of a vehicle or servicing of a vehicle please don't hesitate to call me at 510.895.3987 Sincerely Ronald A.J. Fortt General Manager


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  • Amazing sales staff

    I recently purchased my new Lexus from Coliseum Lexus in Oakland. I tried to purchase one there last year but could not make a deal. I shopped 4 o...

    Dealer Response

    I'm glad to hear that you had a great experience at our dealership when you purchased your Lexus. Here at Coliseum Lexus, we are dedicated to exc...


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    I recently purchased my new Lexus from Coliseum Lexus in Oakland. I tried to purchase one there last year but could not make a deal. I shopped 4 other Lexus dealers in the bay area and had really bad experience dealing with rude salesmen and sales managers. I really wanted to purchase this new IS250. I decided to call Coliseum Lexus and try them instead of going into the dealership. I spoke with Rick Santos on the phone and he went over the car with me. The next day I went to the dealership and was greeted by a very nice saleman who called Rick for me. I took the vehicle for a test drive with the young salesman Phillip who was very knowledgeable and polite. "Big difference from last year, whole new staff and managers" to make it short I was WOW'd and Amazed on how quick and smooth it was to make this purchase from them. They are the BEST ! If you want a New Lexus go to Coliseum Lexus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I'm glad to hear that you had a great experience at our dealership when you purchased your Lexus. Here at Coliseum Lexus, we are dedicated to excellent customer care. We have made some changes to help us reach that goal. I'm pleased to hear that you were treated like a guest in our home, which is what we always try to do. Ron Fortt General Manager (800) 698-2093


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  • They got my car for me very easy

    I live in Palo Alto and I shop Magnussen and Putnam Lexus they could not make me a good deal and they can not get the car I wanted. The Manager do...

    Dealer Response

    Linh, Thank you for your business. I'm glad to hear that we were able to find the vehicle and deal you were looking for. We know that buying a ne...


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    I live in Palo Alto and I shop Magnussen and Putnam Lexus they could not make me a good deal and they can not get the car I wanted. The Manager doesn't want to deal with me. I went to Coliseum Lexus in Oakland they are easy and very nice people to deal with. I spoke with the Manager and no hassle the payment was very low and they included the service in my payments. They were able to get the car I wanted very quick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Linh, Thank you for your business. I'm glad to hear that we were able to find the vehicle and deal you were looking for. We know that buying a new vehicle is an important decision, and that is why we strive to treat every person who comes through our doors as a valued customer. Enjoy! Regards, Ron Fortt General Manager (800) 698-2093


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  • Great Group of People Excellent Price & Service

    I had to take the time to write a review because this was by far the best car buying experience that i have ever had, the Sales Manager Bob actual...

    Dealer Response

    Thank you for your business and I hope you are enjoying your new Lexus. Regards, Ron Fortt General Manager (800) 698-2093


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    I had to take the time to write a review because this was by far the best car buying experience that i have ever had, the Sales Manager Bob actually called me himself after i submitted online a request for a price quote. I respected his consideration for my time, he explained his Internet Team were all bust helping customers so he wanted to reach out himself and answer any questions that i may have, i told him no problem it had only been maybe 10 mins since i clicked submit..lol then told him what i wanted he told me he didn't have what i wanted here but he could get one for me in 24 hours. I made my appointment for the next day and there was my car !!! exactly the color inside and out ! This store by far exceeded my expectations and the Manager was a big part in my decision to visit this Dealership, i could have easily purchased in my home town but i honestly felt the service by this team would be much better. So Thank You to Bob and your staff i really appreciate your professionalism.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and I hope you are enjoying your new Lexus. Regards, Ron Fortt General Manager (800) 698-2093


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