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Used 855-620-3773 Email Dealer
Service 866-983-1460

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Reviews

Average Ratings

4.8
Average based on 126 reviews.
  • Great Customer Service!!!

    I recently purchased a new 2016 Lexus RX at Hennessey and I can not say enough good things about my experience here. If you are in the market for...


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    I recently purchased a new 2016 Lexus RX at Hennessey and I can not say enough good things about my experience here. If you are in the market for a new vehicle I highly recommend you go here and ask for Johnathan Lankford. Shopping for a new car has always been stressful for me and I REALLY appreciated the customer service that I received at this dealership. Johnathan was knowledgeable and informative rather then being pushy and I feel like I had all my questions answered. From the moment we walked into the dealership He gave us his undivided attention and completely sold me on the Lexus Brand. Even after my purchase he patiently showed me how to use the many features Lexus offers on my vehicle and called to follow up with me to make sure I did not have any additional questions. I have already recommended both Hennessey and Johnathan to my friends and family. Now I am totally enjoying my new car and very happy with my purchase :) Glad I joined the Lexus Family!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience I have ever had

    I have purchased over a dozen new cars through the years and my experience with Frank and Hennessy Lexus was by far the best experience I have eve...


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    I have purchased over a dozen new cars through the years and my experience with Frank and Hennessy Lexus was by far the best experience I have ever had. They were professional, responsive as well as competitively priced. I really cannot say enough positive things about the entire team I dealt with. The sales person and finance person both made me feel like I was the most important customer they had! If you are thinking of buying a new Lexus, I highly recommend you consider purchasing it from Hennessy Lexus of Gwinnett.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The salesperson was great and customer friendly

    Great service ,salesperson spent the time and was thorough and provided honest and fair pricing


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    Great service ,salesperson spent the time and was thorough and provided honest and fair pricing

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Lexus makes a fine car, but Hennessy is the best!

    Lexus makes a fine car, but Hennessy does a great job of sales and service. Everyone says "Hi" to you in the hallways. Everyone ask if you're bei...


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    Lexus makes a fine car, but Hennessy does a great job of sales and service. Everyone says "Hi" to you in the hallways. Everyone ask if you're being helped. They have bottled water and snacks for those waiting in the lounge while their car is being serviced. Their lounge has private glassed areas so you can do some work while waiting. Their loaner vehicles are always clean and come with loaded options to experiment with. When my car is ready to pickup it's washed and cleaned to perfection. The service writers help you move your personal belongings between your car and the loaner car. Their loaner drive up is protected from the weather and is fully covered. The quotes for service and repairs is never more than quoted and many times less. The car is always ready when they say it will be. They call following every service to rate your feedback. Suggestions are seriously documented. The Service Manager is definitely Customer Oriented. The entire dealership is the most positive experience one could expect. The always meet and usually exceed my expectations. I tell folks that I really can't afford to drive a Lexus, but in terms of convenience, dependability and driving experience, I can't afford not to. Time is money and my time is limited. Driving a dependable car that is serviced properly yields years of payback from my initial investment. Good job Hennessy!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service

    Extremely responsive to the request I made while looking for a new car.


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    Extremely responsive to the request I made while looking for a new car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Review

    My breaks are still making the same noise that I heard as I back up as before the repairs.


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    My breaks are still making the same noise that I heard as I back up as before the repairs.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great experience

    Extremely nice salesman, quick and painless process, Love the Car!


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    Extremely nice salesman, quick and painless process, Love the Car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Replace our key

    Cjay is always very helpful and cordial He always take the time to explain all the details and chat a moment with us. He is also very patient sin...


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    Cjay is always very helpful and cordial He always take the time to explain all the details and chat a moment with us. He is also very patient since it is not too easy to deal with my husband sometimes. Lucia

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2012 Lexus RX350

    John is an excellent Service Manager. He is always prompt, professional, and answers all my questions.


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    John is an excellent Service Manager. He is always prompt, professional, and answers all my questions.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change

    Keep up the good service. This separates you from the others.


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    Keep up the good service. This separates you from the others.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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