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Reviews

Average Ratings

4.8
391 lifetime reviews. Includes reviews of Hennessy Lexus Gwinnett from DealerRater.com
  • Great Customer Service!!!

    I recently purchased a new 2016 Lexus RX at Hennessey and I can not say enough good things about my experience here. If you are in the market for...


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    I recently purchased a new 2016 Lexus RX at Hennessey and I can not say enough good things about my experience here. If you are in the market for a new vehicle I highly recommend you go here and ask for Johnathan Lankford. Shopping for a new car has always been stressful for me and I REALLY appreciated the customer service that I received at this dealership. Johnathan was knowledgeable and informative rather then being pushy and I feel like I had all my questions answered. From the moment we walked into the dealership He gave us his undivided attention and completely sold me on the Lexus Brand. Even after my purchase he patiently showed me how to use the many features Lexus offers on my vehicle and called to follow up with me to make sure I did not have any additional questions. I have already recommended both Hennessey and Johnathan to my friends and family. Now I am totally enjoying my new car and very happy with my purchase :) Glad I joined the Lexus Family!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasure working with a car salesman
    February 9, 2017

    I know, Ironic right? Arthur was really a pleasure to work with. We never felt any pressure or had any questions go unanswered. We purchased a ...


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    I know, Ironic right? Arthur was really a pleasure to work with. We never felt any pressure or had any questions go unanswered. We purchased a used car from Arthur and the experience was nothing short of great. We even had an issue with some scratches on the hood of the car, which he promised would be taken care of. Not only did he take care of them, he practically had to chase ME down in order to keep his promise. He did everything he said he would and took care of us through the whole process. I will absolutely visit Mr. Pigford again for my next car purchase. Thank you Arthur, it was a pleasure.

    Does recommend this dealer

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  • Very pleasant experience buying a car!
    February 7, 2017

    My wife and I just purchased our second RX350 at Hennessy Lexus. We specifically selected Mr. Frank Mullin to help us navigate the purchasing proc...


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    My wife and I just purchased our second RX350 at Hennessy Lexus. We specifically selected Mr. Frank Mullin to help us navigate the purchasing process. Dealing with Frank is like having your personal consultant providing us options and guiding us through the process of selecting and purchasing our car. It???s unlike anything I experienced before. I recommend that when you are ready to select a Lexus you seek out Frank Mullin.

    Does recommend this dealer

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  • "Cut above the Rest"
    January 29, 2017

    Arthur Pigford, made our car buying experience most enjoyable. My wife has a hard time making up her mind on buying a pair of shoes much less a Le...


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    Arthur Pigford, made our car buying experience most enjoyable. My wife has a hard time making up her mind on buying a pair of shoes much less a Lexus vehicle, but he worked hard to get us the deal we were looking for and very patient with us on making up our mind. Good salesman, Great person!

    Does recommend this dealer

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  • really worked to get my daghter the right car and great rate
    January 17, 2017

    The overall service and working with my daughter to get car and rate she wanted was great!!! Britt was great as were everyone we worked with. Than...


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    The overall service and working with my daughter to get car and rate she wanted was great!!! Britt was great as were everyone we worked with. Thanks again

    Does recommend this dealer

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  • Smooth sailing with Frank
    December 30, 2016

    This was my first Lexus purchase at the ripe old age of 60. My husband had shopped the other Lexus dealership and a few in neighboring states. No ...


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    This was my first Lexus purchase at the ripe old age of 60. My husband had shopped the other Lexus dealership and a few in neighboring states. No one could touch the deal that Frank was offering. Frank stayed in constant contact with us as he went on the search for the exact car I wanted. This was by far the most pleasant and easy car purchase I have ever made. I have found a vehicle and a salesperson that I will remain loyal to. Thank you Frank!

    Does recommend this dealer

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  • Frank is the bomb!
    December 29, 2016

    I just got my 3rd IS from Hennessy with Frank Mullin assisting me on the last 2 cars. If you want a personalized honest experience he's your guy....

    Hennessy Lexus of Gwinnett

    We sincerely appreciate your feedback. Loyal customers like yourself help build our business. We really appreciate your loyalty and look forward ...


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    I just got my 3rd IS from Hennessy with Frank Mullin assisting me on the last 2 cars. If you want a personalized honest experience he's your guy. Plus, you feel treated fairly and he and Jeff really work hard to get you the best deal. It's such a hassle free and easy experience! Love my 2017 F Sport 200!

    Does recommend this dealer
    Hennessy Lexus of Gwinnett

    We sincerely appreciate your feedback. Loyal customers like yourself help build our business. We really appreciate your loyalty and look forward to serving you again.


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  • Good experience
    December 29, 2016

    Frank does a great job of making you a part of the purchasing process vs "being sold to". He listens to his clients needs and requirements and ma...

    Hennessy Lexus of Gwinnett

    Joe and Isabel, thank you so much for taking the time to leave us a review! Please let us know if you have any additional questions or if we can h...


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    Frank does a great job of making you a part of the purchasing process vs "being sold to". He listens to his clients needs and requirements and makes sure that all options are presented. Overall it was a nice change from other dealers in Atlanta (We tried quite a few!). Thanks Frank for helping us with our first Lexus purchase! Joe & Isabel Atlanta, GA

    Does recommend this dealer
    Hennessy Lexus of Gwinnett

    Joe and Isabel, thank you so much for taking the time to leave us a review! Please let us know if you have any additional questions or if we can help you with anything else. Have a great day!


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  • You want a EXTREMELY GOOD EXPERIENCE, look no further!
    December 29, 2016

    Frank Mullin was fantastic! I had contacted four or five separate dealerships around the Atlanta area and Frank definiately beat the rest of the ...

    Hennessy Lexus of Gwinnett

    We are honored to have your praise and if there is anything we can do for you in the future please let us know.


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    Frank Mullin was fantastic! I had contacted four or five separate dealerships around the Atlanta area and Frank definiately beat the rest of the salesmen hands down. Frank did everything I asked and more as far as researching vehicles and getting me both finance and lease pricing. Then when we got down to the final strokes he really sharpened his pencil and made us a fantatic deal! In these days of rush rush rush... Frank took the time to make us feel that he cared that we got a deal that made us happy. He was successful!

    Does recommend this dealer
    Hennessy Lexus of Gwinnett

    We are honored to have your praise and if there is anything we can do for you in the future please let us know.


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  • Wonderful experience, Mr. Arthur Pigford is amazing!
    December 21, 2016

    I very much enjoyed my experience at Lexus Hennessy of Gwinnett. Arthur was extremely friendly, knowledgeable and patient in conversing with me. T...

    Hennessy Lexus of Gwinnett

    We're glad to hear that Arthur was able to provide you with excellent service! We appreciate your business and look forward to seeing you again.


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    I very much enjoyed my experience at Lexus Hennessy of Gwinnett. Arthur was extremely friendly, knowledgeable and patient in conversing with me. This was my first time heading out on my own to purchase a car, and I didn't feel at all intimidated by Arthur. He really made the process very easy and enjoyable. I am extremely picky, and Arthur took the time to really listen to what it was that I wanted and began his search for my dream car. I gave him a simple blueprint of what I wanted and he crafted the rest! Now, I'm driving in my beautiful Lexus and I cannot be happier. I would not hesitate for even a second in recommending Mr. Pigford to anyone looking to buy a new vehicle!

    Does recommend this dealer
    Hennessy Lexus of Gwinnett

    We're glad to hear that Arthur was able to provide you with excellent service! We appreciate your business and look forward to seeing you again.


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