Reviews

Average Ratings

4.2
8 lifetime reviews.
  • L/Certified car is an accident car

    I bought a 2015 GX460 online last week. The sale person Gregory kept told me that "you will be VERY happy with this car" every time I asked him to...

    Dealer Response

    Tuan, we would like to apologize again for the experience you had with purchasing the 2015 GX460. We appreciate the opportunity that you are givin...


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    I bought a 2015 GX460 online last week. The sale person Gregory kept told me that "you will be VERY happy with this car" every time I asked him to confirm the conditions. Even he sent me some pictures with good angles (don't show the damaged). And this is an L/Certified car with clean carfax, all services are done at this dealer since new. How can this car can has the L/Certified certificate with the bumper damaged and broken break light housing from accident. And before delivering to customer, dealer don't bother to clean up the car. Although this is luxury car with full options and was for sale over $56k OTD.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tuan, we would like to apologize again for the experience you had with purchasing the 2015 GX460. We appreciate the opportunity that you are giving us to correct the situation and help you find a GX. If there is anything we can do for you, please don?t hesitate to reach out to us and let us know. We are always happy to help. We look forward to working with you and improving your experience with Kendall Lexus of Eugene.


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  • Awesome experience!

    Kendall makes you feel important! They work hard to make everything about purchasing a car easy!

    Dealer Response

    Jamie Emerson, thank you so much for the positive review! We strive to provide an easy buying experience for ever customer and are pleased to hear...


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    Kendall makes you feel important! They work hard to make everything about purchasing a car easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jamie Emerson, thank you so much for the positive review! We strive to provide an easy buying experience for ever customer and are pleased to hear that you enjoyed working with out team. Please don't hesitate to reach out if there's anything additional we can do for you. We can't wait to see you again, have a great day.


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  • Happy Lexus Owner!

    Easy scheduling, prompt service and attention to detail.


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    Easy scheduling, prompt service and attention to detail.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    Great service for the RX. They have the service completed when they say they would. They have fixed any problems under warranty without a hassle...


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    Great service for the RX. They have the service completed when they say they would. They have fixed any problems under warranty without a hassle. Would recommend the Kendall Lexus for buying or service needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service

    Service was excellent. It was easy to schedule, they had a loaner right there and service was done quickly. It was so nice not to be browbeaten in...


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    Service was excellent. It was easy to schedule, they had a loaner right there and service was done quickly. It was so nice not to be browbeaten into unnecessary services or items!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Lexus oil change

    Awesome. ... I like taking my cars to kendall.. I like the overall experience. I trust the dealership.


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    Awesome. ... I like taking my cars to kendall.. I like the overall experience. I trust the dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car servicing

    They make servicing your car effortless and painless as well.


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    They make servicing your car effortless and painless as well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience

    We were in the market for a used car and found a couple of the exact model at Kendall Lexus online . An email, a couple of phone calls and a test ...


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    We were in the market for a used car and found a couple of the exact model at Kendall Lexus online . An email, a couple of phone calls and a test drive later, we found a great car. I hesitate to call their sales staff salesmen because they were so low key and helpful they seemed like they actually like what they do, weird. From the 'salesmen' to the financing, this was about the easiest car transaction we've ever experienced. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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