Reviews
Perfect timing at great place with helpful people.
Sterling McCall Lexus Clear Lake, I really satisfy in this process of buying my new car. Thank you very much for all your help to get it done just in one afternoon, really really appreciate specially three of you, Jack, Lesley, and great technician service Kevin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Service review
Amazing people and service, quick and lots of formalities, quick and they knew what to do. Bought the car from here from Kalvin, he really helped me get a good deal, highly recommended this place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Service visit
Scheduling with the service department is so easy and the staff is very knowledgeable, friendly and professional. Patrick Schoenvogel provides excellent customer service. I am 100% satisfied with Sterling McCall Lexus Clear Lake service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Thank you
Great to deal with knowledgeable people. Easy to schedule and the work is exemplary. We have used this service department in the past and they are consistently perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great experience
Very good experience, very easy to schedule the appointment and very nice respectful service rep… “Woody” In and out in a decent amount of time and I would recommend Sterling McCall to others thank you so much pleasure doing business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Repetitive Excellent Lexus Service
My visits for car maintenance are always excellent. The advisor that I usually request is Patrick. All of the advisors do a good job but Patrick excels. I recently purchased my fourth Lexus which is a CPO 2019 ES 350. I took it in today for its first regular maintenance visit and once again Patrick kept me thoroughly advised and I've learned to completely trust his advice. I was AGAIN completely satisfied with service. Thanks again Patrick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
The only dealership I trust
I always use this dealership to service my cars and bought my last two vehicles from here. Excellent service and quality work. Alice Parnell is my service advisor. She always gets discounts for me and makes the process smooth. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Always good service
We have been using Lexus of Clear Lake for over 12 years, alway good service. They do not push unnecessary repairs and they have gotten us refunds from other dealerships that charged for work not done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Very good service as vehicle condition and work
Very good service as vehicle condition and work recommended were clearly communicated including providing a loaner car when it was determined that the work would take longer than one day. The service department does very good quality of work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Bill for your recommendation and kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Award winning service
Dennis Holmes was my Service Advisor and he was professional, courteous and very helpful with getting our car serviced. It was returned washed and ready for another 5,000 miles. Lexus of Clear Lake has always been our favorite dealership for 28 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Dennis and our team! We are thrilled that after 28 you always have the best service experience here with us! Thank you for your continued business and we look forward to your next visit!