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Sterling McCall Lexus Clear Lake

(2,262 reviews)
Visit Sterling McCall Lexus Clear Lake
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 9:00am–6:30pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (281) 853-9963 (281) 853-9963
Used (281) 853-9958 (281) 853-9958
Service (281) 853-9943 (281) 853-9943

Reviews

(2,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Lexus Clear Lake from DealerRater.

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Perfect timing at great place with helpful people.

Sterling McCall Lexus Clear Lake, I really satisfy in this process of buying my new car. Thank you very much for all your help to get it done just in one afternoon, really really appreciate specially three of you, Jack, Lesley, and great technician service Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

Service review

Amazing people and service, quick and lots of formalities, quick and they knew what to do. Bought the car from here from Kalvin, he really helped me get a good deal, highly recommended this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Service visit

Scheduling with the service department is so easy and the staff is very knowledgeable, friendly and professional. Patrick Schoenvogel provides excellent customer service. I am 100% satisfied with Sterling McCall Lexus Clear Lake service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Thank you

Great to deal with knowledgeable people. Easy to schedule and the work is exemplary. We have used this service department in the past and they are consistently perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Great experience

Very good experience, very easy to schedule the appointment and very nice respectful service rep… “Woody” In and out in a decent amount of time and I would recommend Sterling McCall to others thank you so much pleasure doing business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Repetitive Excellent Lexus Service

My visits for car maintenance are always excellent. The advisor that I usually request is Patrick. All of the advisors do a good job but Patrick excels. I recently purchased my fourth Lexus which is a CPO 2019 ES 350. I took it in today for its first regular maintenance visit and once again Patrick kept me thoroughly advised and I've learned to completely trust his advice. I was AGAIN completely satisfied with service. Thanks again Patrick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

The only dealership I trust

I always use this dealership to service my cars and bought my last two vehicles from here. Excellent service and quality work. Alice Parnell is my service advisor. She always gets discounts for me and makes the process smooth. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Always good service

We have been using Lexus of Clear Lake for over 12 years, alway good service. They do not push unnecessary repairs and they have gotten us refunds from other dealerships that charged for work not done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

Very good service as vehicle condition and work

Very good service as vehicle condition and work recommended were clearly communicated including providing a loaner car when it was determined that the work would take longer than one day. The service department does very good quality of work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Bill for your recommendation and kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

Award winning service

Dennis Holmes was my Service Advisor and he was professional, courteous and very helpful with getting our car serviced. It was returned washed and ready for another 5,000 miles. Lexus of Clear Lake has always been our favorite dealership for 28 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for Dennis and our team! We are thrilled that after 28 you always have the best service experience here with us! Thank you for your continued business and we look forward to your next visit!