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Sterling McCall Lexus Clear Lake

(2,262 reviews)
Visit Sterling McCall Lexus Clear Lake
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 9:00am–6:30pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (281) 853-9963 (281) 853-9963
Used (281) 853-9958 (281) 853-9958
Service (281) 853-9943 (281) 853-9943

Reviews

(2,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling McCall Lexus Clear Lake from DealerRater.

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2022 Lexus RX 350

Outstanding service, trade in very quick, financial services is also quick. The salesman is very nice but not aggressive Overall I would recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

Great service from Lexus Clear Lake

The process was easy this is our 3rd time, making a purchase from location and every time the service was excellent. The Sales Rep, Tony was very helpful and took the time to provide valuable information, he has great customer service. The financing agent, Rawan was awesome to work with. I would recommend buying a vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Nadine! Thanks for the review and kind words for Tony. We hope you loved your new vehicle for years to come.

Lexus Service

I am always taken care of in a timely manner by David W. He explains what my car needs and what can wait to save a little money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for David, we appreciate it! We thank you for your business and look forward to your next visit!

just like to say thanks to Dennis Holmes I brought car in

just like to say thanks to Dennis Holmes I brought car in for a oil change, he was very professional always goes above and beyond to make the customer satisfied keep up the great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation and kind words for Dennis! We thank you for your business and look forward to your next visit!

Consumer response

Dennis Holmes always makes sure his customers receive 5 ⭐️ Service keep up the great job 👏

Excellent Service

The whole process was perfect. Appointment was easy to make. Arrival and check in was quick and friendly. Woody made sure I was informed and comfortable with the work to be done. Routine 40,000 mile service. Wait time was 90 minutes which was exactly as promised. Car was returned to me spotlessly cleaned. Cost was covered by my certified pre-owned purchase package. All around excellent !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

Great experience with dealer!

This was one of the best car purchase experiences I have ever had. Mr. Santiago was very accommodating and patient with me issues. I did mostly everything via email and text and my car was ready for test drive and purchase 5 days later! Evryone else acted friendly and professional. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review and kind words for Santiago! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

Great experience

This is one smooth operation. Patrick took great care of me and ran the diagnostics I requested. They even did a car wash and vacuum. They might not be the cheapest place to get service done but their professionalism is outstanding and worth a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for Patrick! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Perfect Deal

Told them what I was looking for and patiently waited for a call. Got the call and had two options to chose from. Picked a perfect option for my requirements. My salesman was 5 stars and the buying experience was easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Danny! We are thrilled that you had a great car buying experience!

Thank you

Thank you for being thorough and timely. Your support is appreciated. The facilities are modern, always clean and stocked with refreshments. We always enjoy those.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Best Car service

Getting my vehicle serviced has never been so easy like it is at Sterling McCall Lexus. Ability to schedule appointments online was great!! Service time was short and everything since purchase of my vehicle has never been so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Maria for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!