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Germain Lexus of Easton

(1,264 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (877) 439-7519 (877) 439-7519
Used (855) 806-0614 (855) 806-0614

Reviews

(1,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Lexus of Easton from DealerRater.

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Outstanding performance, consistent dedication, and

Outstanding performance, consistent dedication, and remarkable results that exceed expectations, truly inspiring and highly recommendable work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're happy to hear that our team at Germain Lexus of Easton exceeded your expectations with their dedication and performance. Safe travels until next time!

Honest, dependable, and great workmanship.

Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're so happy to hear that our team at Germain Lexus of Easton provided an exceptional experience.

The staff is consistently pleasant, courteous and

The staff is consistently pleasant, courteous and professional. We have only praise for the staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! Our team at Germain Lexus of Easton is always happy to assist you.

Always fast!

Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to see that Nate and the service team have provided such efficient service. We look forward to assisting you again here at Germain Lexus of Easton.

Service done correctly the first time.

Service done correctly the first time. I have developed a great relationship with everyone at Lexus of Easton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad that you've built a great relationship with our team at Germain Lexus of Easton and that your service was done right the first time. Thank you for sharing your experience!

I've always had great experiences with Lexus Of Easton.

I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!

Great experience.

Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!

This is the second car we purchased at Germain.

This is the second car we purchased at Germain. We are now actually FL residents but returned to buy this new LX. The level of service was excellent from everyone involved!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mary, thank you for choosing Germain Lexus of Easton again! We're glad to hear that our team provided excellent service during your purchase. Enjoy your new LX and safe travels back to Florida!

As usual, the service level was exceptional!

As usual, the service level was exceptional! I am on my third Lexus and continue to recommend friends to shop at Germain Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and recommendations! We're elated to hear that you've consistently experienced exceptional service at Germain Lexus of Easton. Enjoy driving your third Lexus, and we look forward to seeing you again soon!

The customer service was top-notch as always - Jeff is

The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided top-notch service! It's great to know you found the videos helpful in understanding your car's maintenance. Thank you for sharing this feedback with us!