Reviews
Outstanding performance, consistent dedication, and
Outstanding performance, consistent dedication, and remarkable results that exceed expectations, truly inspiring and highly recommendable work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're happy to hear that our team at Germain Lexus of Easton exceeded your expectations with their dedication and performance. Safe travels until next time!
Honest, dependable, and great workmanship.
Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're so happy to hear that our team at Germain Lexus of Easton provided an exceptional experience.
The staff is consistently pleasant, courteous and
The staff is consistently pleasant, courteous and professional. We have only praise for the staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! Our team at Germain Lexus of Easton is always happy to assist you.
Always fast!
Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to see that Nate and the service team have provided such efficient service. We look forward to assisting you again here at Germain Lexus of Easton.
Service done correctly the first time.
Service done correctly the first time. I have developed a great relationship with everyone at Lexus of Easton.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that you've built a great relationship with our team at Germain Lexus of Easton and that your service was done right the first time. Thank you for sharing your experience!
I've always had great experiences with Lexus Of Easton.
I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!
Great experience.
Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!
This is the second car we purchased at Germain.
This is the second car we purchased at Germain. We are now actually FL residents but returned to buy this new LX. The level of service was excellent from everyone involved!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for choosing Germain Lexus of Easton again! We're glad to hear that our team provided excellent service during your purchase. Enjoy your new LX and safe travels back to Florida!
As usual, the service level was exceptional!
As usual, the service level was exceptional! I am on my third Lexus and continue to recommend friends to shop at Germain Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and recommendations! We're elated to hear that you've consistently experienced exceptional service at Germain Lexus of Easton. Enjoy driving your third Lexus, and we look forward to seeing you again soon!
The customer service was top-notch as always - Jeff is
The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided top-notch service! It's great to know you found the videos helpful in understanding your car's maintenance. Thank you for sharing this feedback with us!
