Lexus of Thousand Oaks

(4.9) 205 reviews

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4.9
205 lifetime reviews. Includes reviews of Lexus of Thousand Oaks from DealerRater.com
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  • easy comfortable transaction

    This is the fifth car we purchased at this dealership. We are treated as welcomed guests. We get fair deals and feel comfortable that we will be tak

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    en good care of. I know the service and staff go out of the way to see we happy with our cars and service. I have never had a problem but know if I did it would be taken care of asap

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you VERY much for your loyalty to Lexus Of Thousand Oaks and Alex. I will make sure to share your kind words with Alex, Mel, Julie and our staf

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    f. We hope you enjoy your new Lexus and Happy Holidays to you and your family!


  • Dream car!

    Lora is the kindest lady! She was so knowledgeable and able to show me and teach me everything there is to know about my new is 200 t I have wanted th

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    is pearl white dream car for years! (formerly the is 250) And Lora and her team made it happen. So grateful!!!

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    Does recommend this dealer
    Lexus of Thousand Oaks

    We are very glad you are driving your dream Lexus IS 200t, isn't great to find just the right one ? Thank you very much for your kind words about Lo

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    ra; we will make sure to give her a copy. Thank you for choosing Lexus Of Thousand Oaks...Happy Holidays


  • Follow through and responded very quickly

    We gave what we were looking for with choices and you returned our call with what we were looking for. Philippe was so attentive and didn???t try to r

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    ush to make a sale.

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    Does recommend this dealer

  • Best customer service!

    I purchased my first Lexus recently and it was the best experience ever! Jamie was very helpful and answered all my questions promptly. The follow up

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    was always welcomed and made the car purchasing experience very enjoyable. He scheduled a training session for me with Julie to go over all the bells and whitsles of the car. Julie is fabulous as well! Go there and ask for Jamie!

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you VERY much for your feedback...I will pass on your kind words to Jamie and Julie. Thank you for choosing Lexus Of Thousand Oaks!


  • Excellent experience purchasing a new vehicle

    Patrick Bullington helped me to find the right vehicle for me while giving me plenty of options to choose from. Great help, fast service, professiona

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    l, and willing to bargain. I will always return to this dealer for my future purchases.

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    Does recommend this dealer

  • Consistency

    Charles is always there and has been through our last 6 acquisitions . A true professional, a friend, a winner. Always a pleasant experience, always a

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    rewarding purchase.

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you very much for your loyalty to Charles and Lexus of Thousand Oaks. We appreciate the kind words.


  • Sales Consultant

    Saeid Honar is a wonderful sales consultant. He found the perfect car for us, we are thrilled with our Lexus hybrid. He helped us select the greatest

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    car, he demonstrated it and took us on an informative test drive. Thank you.

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you so very much! We are so glad you found the perfect Lexus at Lexus Of Thousand Oaks. I will make sure Saeid receives a copy of your kind wo

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    rds.


  • Delivery Demonstration

    Julie, the delivery specialist at Lexus of Thousand Oaks, provided an excellent informative demonstration of my new Lexus hybrid. She explained all th

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    e great features and provided excellent instruction.

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you VERY much :) We will pass this on to Julie. We appreciate the kind words. Thank you for choosing Lexus Of Thousand Oaks


  • Helpful and knowledgable

    Nick was very patient and knowledgable about our new car selection processs. Within 2 hours we finalized our choice. The follow up was great also. So

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    much help from many people. First class service.

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    Does recommend this dealer
    Lexus of Thousand Oaks

    Thank you VERY much Mary - we appreciate your kind words and I will forward it to Nick and our staff.


  • Best Car Buying Experience Ever

    I had the pleasure of purchasing my new Lexus ES 350 from Thousand Oaks Lexus. We worked with Paul Vallis through internet sales while on a family va

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    cation; he offered sound guidance on the best model to suit my needs and provided us with very fair price quote via e-mail; totally hassle-free. No other dealerships in the area could match their price. When we stopped in to test drive, Paul took the time to go over all the features of the car and also introduce us to Patrick Wei, who would be the person we would be dealing with when we picked up the car on our return trip home from vacation., as Paul was schedule to be out that day. Mel Otte in financing was also great to work with; we appreciated his travel trips for our vacation as well as getting us out the door before So Cal traffic hit. When we came back to pick up the car, Patrick came in early to greet us with a nicely-detailed vehicle which I am currently enjoying immensely. I've had some very bad car-buying experiences so it was extremely refreshing to enjoy this experience with the staff at Thousand Oaks Lexus - thanks!

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    Lexus of Thousand Oaks

    Our apologies for the delayed response. Thank you VERY much for choosing Lexus Of Thousand Oaks for the purchase of your Lexus ES350. We are glad you

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    received good service from Patrick, Paul and Mel -- I will make sure they receive a copy of your kind words. Thank you again,


Lexus of Thousand Oaks
3755 Auto Mall Dr Thousand Oaks, CA 91362
New (805) 491-4457
Used (805) 491-4639
Service (805) 491-4695
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