Lexus of Tucson - On Speedway

New 877-356-5397 Dealer Website
Used 888-657-9428 Email Dealer
Service 877-468-0317

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Reviews

Average Ratings

4.6
Average based on 14 reviews
  • A Dealership That Actually Cares About You

    I have purchased many cars in my life and several cars from other Lexus dealerships. The experience I had with Lexus of Tucson was, hands-down, th...


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    I have purchased many cars in my life and several cars from other Lexus dealerships. The experience I had with Lexus of Tucson was, hands-down, the best. I had the pleasure of working with Rick Lind. He was extremely knowledgeable and easy to work with. We started with him providing me an in-depth understanding of the vehicle in question and continued with a no-haggle and fair negotiation on its price. Given that I live in Phoenix, there was certainly a geographic obstacle to overcome. No problem. Rick arranged for first class accommodations to transport me to the dealership. From there, we were in and out within an hour and I was on my way back up to Phoenix. I can't express enough how impressed I was with the professionalism and accommodating spirit of all of their employees every step of the way. I have dealt with many dealerships as well as other Lexus dealerships, and none of them can touch Lexus of Tucson in terms of the VIP service they provide at every touch point. If you are considering purchasing a vehicle from them, you can have absolute confidence that you will get a fair deal and truly enjoy the buying process with these folks. Something that I could never say of any other dealership up to this point. Thank you Lexus of Tucson and Rick Lind for delivering on first class service from top to bottom!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Superb Dealership

    I have been going to Lexus of Tucson on Speedway for a number of years. Own two Lexus's (2000 ES300 and 2007 RX 400h). Have gotten excellent servi...

    Dealer Response

    First and foremost, the 2016 ES 300h is a great car! And we couldn't be happier that you had a great experience with us. We always want to make su...


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    I have been going to Lexus of Tucson on Speedway for a number of years. Own two Lexus's (2000 ES300 and 2007 RX 400h). Have gotten excellent service all this time. Shawn McKenzie (Assistant Service Manager) is top notch making sure that we were well taken care of. Though it was running fine- just was time for a change. We worked with Mark Weiss for about 11 months in looking for the right car. He was very patient with us as our requirements evolved over time. We recently purchased a 2016 ES 300h with the right color and amentities/options at a very fair price. Mark and the finance staff were very accommodatioing and forthright. Highly recommend doing business with this dealership..

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    First and foremost, the 2016 ES 300h is a great car! And we couldn't be happier that you had a great experience with us. We always want to make sure that your car buying experience is 100% comfortable!! Thank you for being such a loyal Royal customer as well! If there is anything else we can do please come see us again.


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  • Best experience I've ever had at a dealership

    This was a totally different car shopping experience. John Matey remembered every detail of the used car I was looking for and didn't try to sell ...

    Dealer Response

    Thank you for your feedback!! We are so happy to hear that your car experience with Lexus of Tucson was good. We are quite lucky to have John Mate...


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    This was a totally different car shopping experience. John Matey remembered every detail of the used car I was looking for and didn't try to sell me anything else. He called me as soon as the perfect car was available and we bought it. I have great confidence that the car was totally inspected and in perfect condition and really appreciated the technical support on the Nav system. We're from out of the area and I'd gladly drive to Tucson again when I'm ready for a new car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your feedback!! We are so happy to hear that your car experience with Lexus of Tucson was good. We are quite lucky to have John Matey, he is a great salesperson-certainly one of the best! Please come back and visit us again if/when you come back to Tucson, we are always happy to help in any way we can! Thank you again for the feedback!


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  • WOW! These guys are great. 5 STARS for sure.

    I have been a classic car collector for many years. I have dealt with hundreds of new & used dealerships all over the U.S. I recently purchased a ...


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    I have been a classic car collector for many years. I have dealt with hundreds of new & used dealerships all over the U.S. I recently purchased a used sport Lexus from Lexus of Tucson. Without exception, the experience was 5 STAR. The sales department was helpful, honest and fair. The service department fixed a few issues efficiently and with pride. The vehicle was prepared quickly for transportation to Seattle and left Tucson with a new detail job. I would recommend Lexus of Tucson to my best friend without qualification.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • In two words, "the Best"!

    We purchased a used car. I would consider us to be sophisticated buyers, since we have previously maintained/traded/purchased& sold classic car co...


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    We purchased a used car. I would consider us to be sophisticated buyers, since we have previously maintained/traded/purchased& sold classic car collection. Sales staff was helpful, honest & attentive. All repairs were completed quickly and professionally. Car was carefully detailed when it was ready for shipping. We did have some details with the shipping company, but when the car was delivered to the shipper by Tucson Lexus, it was immaculate and on-time. This dealership is A-1 in all respects.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Twice Making Me A Beliver In Lexus

    I have always driven BMW and Porsche vehicles and never thought I would purchase a Lexus. Bought a 2015 Lexus RX350 FWD for my wife at Lexus of Tu...


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    I have always driven BMW and Porsche vehicles and never thought I would purchase a Lexus. Bought a 2015 Lexus RX350 FWD for my wife at Lexus of Tucson on Speedway, nine months ago and the experience was superior. We worked with David Quick, who was accommodating, very professional, and knowledgeable about this vehicle. He personally setup all of our media and telephone connections prior to leaving the dealership. We had been working with another dealership, in Phoenix who ultimately failed in comparison to the service that Lexus of Tucson provided. We enjoyed the RX350 FWD so much that after about seven months, we decide to upgrade to a 2015 Lexus RX350 AWD F Sport with the eight-speed transmission. Prior to upgrading to the F Sport, we checked with the Lexus dealers in Phoenix and concluded that they could not compare with the service or deal we received at Lexus of Tucson on Speedway. We decided to purchase our F Sport at Lexus of Tucson on Speedway. Once again, David Quick handled our concerns very professionally and quick. I had my new 2015 Lexus RX350 F Sports parked in my garage that afternoon. Thank you, David Quick of Lexus of Tucson, for twice making me a believer in Lexus.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Amazing used car buying experience from Rick Lind

    We recently purchased a used Lexus RX300 from Lexus of Tucson from RicK Lind. We were vastly impressed. We never felt like we were being haggled o...


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    We recently purchased a used Lexus RX300 from Lexus of Tucson from RicK Lind. We were vastly impressed. We never felt like we were being haggled or pressured into buying anything. He was amazing. He always did what he said he would do all the way down to calling back in the time frame that he said he would. He made the buying process easy and relaxing. That was a hard thing to accomplish with us living an hour away, but he made sure that we were happy. After purchasing it, he went so far as to help show me the ropes of the new car. I was greeted with Happy New Car Day and even sent home with roses for my happy new car day. I was so impressed with the quality of the vehicle as well as the service provided to me. I have already started recommending it to my friends and family. I cant give enough praise. I will most definitely purchase a Lexus again in the future and it will most certainly come from Lexus of Tucson.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience!

    I recently purchased a used Lexus IS 350 - F from Lexus of Tucson, and I must say, I'm highly impressed. I knew exactly which car I wanted and agr...


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    I recently purchased a used Lexus IS 350 - F from Lexus of Tucson, and I must say, I'm highly impressed. I knew exactly which car I wanted and agreed to purchase the car without seeing or driving the car, which was the first time I've purchased a vehicle without seeing or driving it. We agreed on the price via email and over the phone and I explained my trade-in with much detail as they did the same on the Lexus I purchased. Lexus of Tucson delivered the car to my door as I'm in the PHX area and the car was in the exact condition as they said; they even brought my girlfriend a dozen red roses which was a nice touch. I am very happy with the price and deal I received on my trade-in. I highly recommend this dealership to anyone looking for a new or used Lexus! Great job WC and Mike!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Used car

    They did all they could to help us get the lowest financing available an,d treated us very well. Adam Bredenkamp is a top notch sales manager


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    They did all they could to help us get the lowest financing available an,d treated us very well. Adam Bredenkamp is a top notch sales manager

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • experience with dealership

    have been dealing with Rick Lind for about 5 hears and he has provided excellent service for the two Lexus' we have purchased from him. He goes ou...


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    have been dealing with Rick Lind for about 5 hears and he has provided excellent service for the two Lexus' we have purchased from him. He goes out of his way to make sure that the warranties for service on our cars are provided. Your remodelled facalities make waiting for service are excellent.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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