Hendrick Lexus Kansas City North

4.9
(901 reviews)
Visit Hendrick Lexus Kansas City North
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

(877) 600-4825 (877) 600-4825

Inventory

See all 121 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since December 2004.
The Lexus product speaks for itself. Our dealership is the difference. Our service is top of line our waiting area has fantastic amenities and our people are professional and respect your time. Our Lexus pre-owned vehicles come certified by genuine Lexus certified technicians and receive three years 100000 total vehicle mile warranty from the date of purchase! That's a value that nonfranchise dealerships can't offer. You will be proud of the deal you get from Hendrick Lexus Kansas City North!

Service center

Phone number (877) 600-4825

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.9
(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Hendricks Lexus NKC MO

2/26/24 Had a fluid leak to be checked. No alerts showed on dash, but fluid on garage floor. Had had car serviced at Hendricks in Jan ?24. Got car in next day when I called. Appt was expedited upon my arrival at dealer. Took less than 30 minutes to identify and fix leak. On my way in less than an hour!

5.0

Hendricks Lexus NKC MO

2/26/24 Had a fluid leak to be checked. No alerts showed on dash, but fluid on garage floor. Had had car serviced at Hendricks in Jan ?24. Got car in next day when I called. Appt was expedited upon my arrival at dealer. Took less than 30 minutes to identify and fix leak. On my way in less than an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Jane-o, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Show full review
5.0

Taylor at Hendrick Lexus North does a wonderful and

Taylor at Hendrick Lexus North does a wonderful and professional job! The whole team is easy to work with and i enjoyed my experience!

5.0

Taylor at Hendrick Lexus North does a wonderful and

Taylor at Hendrick Lexus North does a wonderful and professional job! The whole team is easy to work with and i enjoyed my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City North! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review
5.0

Best Service Experience Ever!

Yesterday, I went to Hendrick's for the first time and was greeted immediately by Amber Shaffer the Service Consultant. She was extremely helpful and made my service experience amazing. My car was serviced in a timely manner and I was explained everything in detail. I even had my vehicle washed and was give a chocolate for the road. Sweet deal! I truly appreciate my time being valued and a welcoming attitude.

5.0

Best Service Experience Ever!

Yesterday, I went to Hendrick's for the first time and was greeted immediately by Amber Shaffer the Service Consultant. She was extremely helpful and made my service experience amazing. My car was serviced in a timely manner and I was explained everything in detail. I even had my vehicle washed and was give a chocolate for the road. Sweet deal! I truly appreciate my time being valued and a welcoming attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Maria Melgarejo, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City North! We do hope we can be of assistance in the future. Take care!

Show full review
5.0

An excellent experience at Hendrick Lexus.

Dennis was excellent-knowledgeable and kind. He helped us us set things up and get things going. James was also very kind and effective in working with us. An excellent overall experience

5.0

An excellent experience at Hendrick Lexus.

Dennis was excellent-knowledgeable and kind. He helped us us set things up and get things going. James was also very kind and effective in working with us. An excellent overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Dr. J, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

Show full review
5.0

Great service,I couldn’t ask for better, This is by far

Great service,I couldn’t ask for better, This is by far the best service I’ve had, Thanks so much!

5.0

Great service,I couldn’t ask for better, This is by far

Great service,I couldn’t ask for better, This is by far the best service I’ve had, Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Atlant Gjoni, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Show full review
5.0

Just purchased my 2nd Vehicle from this dealership.

Just purchased my 2nd Vehicle from this dealership. Worked with Lance S. this time. He was so professional and very patient! I had a lot of questions and he answered them all on a level where I could understand the answers!! Pleasant as a car buying experience can be!

5.0

Just purchased my 2nd Vehicle from this dealership.

Just purchased my 2nd Vehicle from this dealership. Worked with Lance S. this time. He was so professional and very patient! I had a lot of questions and he answered them all on a level where I could understand the answers!! Pleasant as a car buying experience can be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Sr, we really appreciate your positive review! We can't wait to see you again, have a great day.

Show full review
5.0

I had the pleasure to work with Dennis DeGoosh.

I had the pleasure to work with Dennis DeGoosh. Best experience ever - a true professional

5.0

I had the pleasure to work with Dennis DeGoosh.

I had the pleasure to work with Dennis DeGoosh. Best experience ever - a true professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Slbullies58, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. We do hope we can be of assistance in the future. Take care!

Show full review
5.0

Hendrick Lexus North Kansas City

This dealership is #1. Customer service is Bar None! I will always own a lexus.

5.0

Hendrick Lexus North Kansas City

This dealership is #1. Customer service is Bar None! I will always own a lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Myrick Bell, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City North

Show full review
5.0

Car buyer

I had a very good experience at Hendrick Lexus and would recommend the dealership to friends and family.

5.0

Car buyer

I had a very good experience at Hendrick Lexus and would recommend the dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Childs, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City North! We hope to be of service to you again in the future.

Show full review
5.0

Serive Department

Our Service Representative CHEE is the MVP on the team. Thank you for being the best at your job

5.0

Serive Department

Our Service Representative CHEE is the MVP on the team. Thank you for being the best at your job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Margaret, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City North. Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review
See all 901 reviews