Northside Lexus

It was a pleasure doing business at Northside Lexus. The employees were very professional and friendly.

We love dealing with Northside Lexus and have bought all of our vehicles from there, everyone id do nice a polite it makes buying a car easy!

The staff are attentive, knowledgeable, trustworthy, and professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It made sense to purchase my new car from this dealership.

Most sophisticated car dealership I’ve ever been to, from start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me out.

Very pleased with the buying process . No haggling and no hassle with finance on upgraded warranty etc. etc. Will definitely buy from Donnie again !

We had an impressive experience at Northside Lexus. Mark Green was very professional, service-oriented, and worked with us to get us our first Lexus. He and his sales manager set us up for a noteworthy December to Remember. Happy with our purchase.

Service good 👍, everything good. Dealer is nice. I will be back for next time. Thank you!

Great and fast service, Anh Vu is great at her job, I’m very satisfied, will be back in the future

My salesman was not good. I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very knowledgeable about the car. He didn’t explain many of the features and he didn’t even know much about what’s included in the L/certified program. Additionally, I’m upset with the communication - it was bad. I signed paperwork and arranged my down payment. I left my car at the dealership that day because Javier explained there would be a touch-up guy the next day that could take care of a scratch on the car. We agreed to 3pm and he didn’t meet me there. On top of that, he waited til I arrived to the dealership to let me know that the touch-up guy called in that day and it couldn’t ve fixed… I was very upset especially knowing that I live 45 minutes away. I wasted a trip. This is not the experience I would’ve expected from Northside Lexus. If it wasn’t because I love my car, I definitely would not have given Javier the sale.

Jason was very knowledgable, patient and helpful thru the process of finding my car. He created a seamless financing process and he taught me a lot about the features of my car while in the midst of a pending storm. He left me with his contact info for any assistance I may need either getting to know my car or service I may need in the future. I would definitely recommend purchasing a car from him. My finance person was also helpful, attentive and knowledgeable. He was quick to get me into his office when I arrived and moved swiftly thru the process.