New 877-363-6043 Dealer Website
Used 888-854-5108 Email Dealer
Service 888-250-4705

Thank you. Your email has been sent to the dealer.

Sales Closed
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
{{currentIndex + 1}} of 7 Video

Reviews

3.8
Average based on 17 reviews
  • Disappointing Service

    Very disappointed in integrity of service department. Took my car in for a relatively simple repair estimated to cost 400 dollars. When I was told...


    Show Full Review

    Very disappointed in integrity of service department. Took my car in for a relatively simple repair estimated to cost 400 dollars. When I was told the car was ready to pick up I was called back an hour later and now told that during a test drive that found that the engine needed to be replaced and the cost would be 7500 dollars. Then they suggested trading the car into them. By the time I went to reclaim the car it was barely drivable Heavy exhaust was coming from the tail pipe and this was definitely not an issue when I brought it in. So a,car that was fine when I brought it in was much worse when I picked it up. I later asked to speak with a manager who called and basically said that there was nothing he could do and that he stood by his mechanic who I think created a new problem or at best mis-diagnosed the original problem in order to prevent me from getting other opinions I will never return there even though my family has purchased three cars for that dealership in years past

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • BEWARE!!!

    Service department horrible!!! They shorted out my electrical until and will not take responsibility!!


    Show Full Review

    Service department horrible!!! They shorted out my electrical until and will not take responsibility!!

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible costumer service!!!!

    These people are ridiculous!! Please NEVER buy a car from here.


    Show Full Review

    These people are ridiculous!! Please NEVER buy a car from here.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since July 2004

Welcome to The Lexus Store of Lexington.
At The Lexus Store of Lexington, it's our mission to provide the drivers of Lexington KY and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Lexington, we go above and beyond to implement our expertise and experience to assist your every need.

"Lexus of Lexington - Customer Service Driven"