Lexus of Lexington

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 2, 2019

    This was my first Lexus purchase and it definitely won't be my last. Pressure free buying process and the facilities are incredible. Everyone involved,... Kara, Nick and Lorie, ensured it was a perfect transaction.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2019

    My wife and I had a excellent experience with Lexus of Lexington , we bought our first Lexus our salesman Jon was very helpful and patient I would recommend... to anyone to go and buy from Lexus of lex

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • January 28, 2017

    We recently purchased a 2013 Mercedes C300 from Lexus of Lexington. Our salesman Aaron was excellent. This is the second car we have purchased from lexus... in the past 3 years, both times working group with Aaron. Super nice facilities and great customer service. Paid a little more for the car then we could have feom other dealers, but the service from Aaron and his team far outweigh the difference in price. Great experience. I would recommend this dealership, and Aaron to anyone. P.S. love the car too!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    The Walton's, Thank you so much for taking the time to leave such a positive review! We are so thankful for your continued business at Lexus of Lexin...gton! We are happy to hear you are loving your new vehicle and look forward to seeing you for any future needs you may have!

  • 5.0 out of 5
    June 9, 2019

    So happy with my vehicle! Did most of the paperwork online before I got there. Inspected the car, drove it, did paperwork and done. Thanks for making... it painless and quick!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2019

    The best service experience EVER! Offered a loaner vehicle, complimentary food and drinks in the cafe, and everyone there was so friendly and helpful!... Plus they did an amazing job cleaning my car! Go to Brandon he was AMAZING!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    March 8, 2019

    I have a tight schedule and went to look at cars in the evening. Banks were close so they ran my credit and got together a deal the next morning. I took... off work early and before I could get there, they sold the car out from under me. Don't buy unless the banks are open and you can buy on the spot.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    February 14, 2019

    I took my car for oil changed and alignment today and the adviser was super nice, but when I went to pick up the car I couldn't believe it was my car when... I opened it I swear it was a complete disaster, they throw my stuff all over the car and have I phone connector which's gone and I took a picture of the mess unbelievable unprofessional. I been in Lexus dealer for service it was so different from before they did my oil change and even vacuum the car form me but I have never imagine this is will happen I was in a shock when I saw my car honestly

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 7, 2018

    We had an excellent car buying experience and were so fortunate to work with Kristen at Lexus of Lexington. She made the process extremely streamlined... from start to finish and accommodated us as we drove in from Tennessee. Purchasing this car sight unseen was not ideal for us given our location, but we found Kristen to be truthful, responsive, and available for our many questions. Overall, it was a great car buying experience and we highly recommend working with Kristen at Lexus of Lexington!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 27, 2017

    Came in to the dealership to look at a used rav 4 I saw on their website, first off I was blown away by the facilities of the dealership so nice and clean... with complimentary cafe and a really nice gift shop. Then I was introduced to Kara who went above and beyond to make sure I was getting the most car for my dollar. Worked with Mr. Lovell in finance who got my approval and paper work completed much quicker than expected. Overall fantastic experience from start to finish!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Caroline, We are so glad Kara and Mr. Lovell were able to give you a 5 star experience while finding your new vehicle! We are lucky to have them a...s a part of our team! We hope you are loving your new vehicle and hope to see you back for any future needs you may have!

  • 5.0 out of 5
    January 27, 2017

    Came in to lease a vehicle, was approached by Dwayne. Such a nice salesperson helped me through the entire process as this was my first vehicle I have... ever leased. He landed me on the perfect car, Caviar with Black interior. Love it! Going through finance was such a simple process working with Tonja. Would recommend to anyone who is looking for a top notch sales process.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi CB, Thank you so much for leaving us such a positive review! We are lucky to have Dwayne as part of our team and are so glad he was able to help y...ou find the perfect vehicle to lease! We hope you are loving your new vehicle and look forward to seeing you back in the future!

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