Reviews
The salesman was very helpful and went out of the way to
The salesman was very helpful and went out of the way to help me on this deal. I greatly appreciate his help. I would buy another vehicle from this location and not hesitate to recommend people their way. Again I thank Luis and the people at this location. Keep up the good work!
The salesman was very helpful and went out of the way to
The salesman was very helpful and went out of the way to help me on this deal. I greatly appreciate his help. I would buy another vehicle from this location and not hesitate to recommend people their way. Again I thank Luis and the people at this location. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Val in Brighton is the best.
Val in Brighton is the best. He came in on his day off to finalize our deal and get me back on the road. Highly recommend!
Val in Brighton is the best.
Val in Brighton is the best. He came in on his day off to finalize our deal and get me back on the road. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was taken advantage of the truck needed so much work
I was taken advantage of the truck needed so much work and they knew rack n piñon brakes cv axles wheel bearings struts shocks upper control arms and ball joints all need to be replaced I have already spent well over $3500 on what I’ve replaced so for and now another $1000 for the control arms and ball joints I was told brakes were done the rear brakes alone the drums were seized the adjusters were inside the drum rolling around the shoes were nonexistent and I was told they were at 50% Lie so not only was the truck unsafe to sell but on top of what I paid for it and now an additional $4000 it is definitely not worth $14000 DO NOT BUY FTOM THEM unless your prepared to do all kinds of work and spend way more then the truck is worth and forget about them working with you the manager Mike Wright is a nasty liar they don’t replace cracked windshields like he claims on the bbb website my tpms light was on and they did nothing about it they knew this truck had major issues and they seen a female come I. And totally screwed me over and of course won’t remedy anything ever
I was taken advantage of the truck needed so much work
I was taken advantage of the truck needed so much work and they knew rack n piñon brakes cv axles wheel bearings struts shocks upper control arms and ball joints all need to be replaced I have already spent well over $3500 on what I’ve replaced so for and now another $1000 for the control arms and ball joints I was told brakes were done the rear brakes alone the drums were seized the adjusters were inside the drum rolling around the shoes were nonexistent and I was told they were at 50% Lie so not only was the truck unsafe to sell but on top of what I paid for it and now an additional $4000 it is definitely not worth $14000 DO NOT BUY FTOM THEM unless your prepared to do all kinds of work and spend way more then the truck is worth and forget about them working with you the manager Mike Wright is a nasty liar they don’t replace cracked windshields like he claims on the bbb website my tpms light was on and they did nothing about it they knew this truck had major issues and they seen a female come I. And totally screwed me over and of course won’t remedy anything ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We as a company recently purchased a truck from them, and
We as a company recently purchased a truck from them, and the process was seamless. They provided great customer service!! Will definitely keep them in mind for future truck needs. Thanks Daniel!!
We as a company recently purchased a truck from them, and
We as a company recently purchased a truck from them, and the process was seamless. They provided great customer service!! Will definitely keep them in mind for future truck needs. Thanks Daniel!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found my daughter's 1st car on their website and have
Found my daughter's 1st car on their website and have thoroughly enjoyed the experience all the way to delivery. The sent the car to Castle Rock, detailed it perfectly and my daughter is beyond elated. Highly recommend these guys..... comforting to buy a car the old-school way and get what you ask for !!
Found my daughter's 1st car on their website and have
Found my daughter's 1st car on their website and have thoroughly enjoyed the experience all the way to delivery. The sent the car to Castle Rock, detailed it perfectly and my daughter is beyond elated. Highly recommend these guys..... comforting to buy a car the old-school way and get what you ask for !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Working with this dealership has always been an amazing
Working with this dealership has always been an amazing experience with me. We have purchased three campers from them and our first full-size truck. Daniel has been amazing to work with. Most recent experience had financing done, and probably four hours over the phone, on a Saturday and was able to pick up the vehicle on Monday, The dealership will definitely be one to come back to!
Working with this dealership has always been an amazing
Working with this dealership has always been an amazing experience with me. We have purchased three campers from them and our first full-size truck. Daniel has been amazing to work with. Most recent experience had financing done, and probably four hours over the phone, on a Saturday and was able to pick up the vehicle on Monday, The dealership will definitely be one to come back to!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Best dealership I have ever worked with.
Best dealership I have ever worked with. I work 7 days a week they responded to me even on a Sunday. They go above and beyond and got me approved within less than 12 hours. My truck got hit on Friday and I was in the hospital through as Saturday and started looking in Sunday. I was approved and get to go pick up my truck within 48 hours. If you need a vehicle they are the go to. Friendliest staff and when I’m in need again I will be going back there, my wife and I got a tired of getting screwed over by small dealerships and they didn’t hesitate. Best ever and if I could give 100 stars I would.
Best dealership I have ever worked with.
Best dealership I have ever worked with. I work 7 days a week they responded to me even on a Sunday. They go above and beyond and got me approved within less than 12 hours. My truck got hit on Friday and I was in the hospital through as Saturday and started looking in Sunday. I was approved and get to go pick up my truck within 48 hours. If you need a vehicle they are the go to. Friendliest staff and when I’m in need again I will be going back there, my wife and I got a tired of getting screwed over by small dealerships and they didn’t hesitate. Best ever and if I could give 100 stars I would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Attempted to buy a jeep liberty.
Attempted to buy a jeep liberty. The end result was a vehicle that couldn't pass emissions testing, the sky slider leaked water on my personal property & tools in the back, check engine light came on after about 30 min of driving (yes they flip codes like many shady car dealers). I'm relocating for work, had to hold a rental for weeks, and they ended up buying the vehicle. I yelled at them on the way out the door and said verbatim "I don't even want to be here!" Do NOT trust these guys. Get a second opinion on any purchase from a mechanic.
Attempted to buy a jeep liberty.
Attempted to buy a jeep liberty. The end result was a vehicle that couldn't pass emissions testing, the sky slider leaked water on my personal property & tools in the back, check engine light came on after about 30 min of driving (yes they flip codes like many shady car dealers). I'm relocating for work, had to hold a rental for weeks, and they ended up buying the vehicle. I yelled at them on the way out the door and said verbatim "I don't even want to be here!" Do NOT trust these guys. Get a second opinion on any purchase from a mechanic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The purchased the vehicle back***. Please take any commentary in response feom this business in the context of an entity simply defending it's margins one comment at a time. These guys lie, but give them a tiny bit of grace as they've obviously been made cynical by the consumers they serve.
Bad vibes
Very impersonal experience, sales man wouldn’t make eye contact, wasn’t helpful and did not care or have any explanation after my husband found an oil leak under car we were looking at that “wouldn’t be for sale on the lot if anything was wrong with it”. Would recommend having your own mechanic come look before you purchase from this lot.
Bad vibes
Very impersonal experience, sales man wouldn’t make eye contact, wasn’t helpful and did not care or have any explanation after my husband found an oil leak under car we were looking at that “wouldn’t be for sale on the lot if anything was wrong with it”. Would recommend having your own mechanic come look before you purchase from this lot.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Call me stupid, but I was completely taken advantage of
Call me stupid, but I was completely taken advantage of as a female, as a widow, as someone who had just had my vehicle totalled by a careless driver, and they sold me a dangerous vehicle. The steering wheel wasn't level while driving. The alignment wasn't properly done. I called within the 72 hour grace period and was told the car was safe, although one wheel couldn't be aligned fully. I was told it was 1/4 inch off! I was then accused of buyers remorse. They should have fixed this before it left the lot. They offered nothing! 6000 miles later, I find I am driving on a tire with the steel belt exposed! I could have been killed!!! Now both new tires on front end are ruined (about $500 each). They were legit hiding something. I called the manager to report and was told that I would hear from the owner. That was a week ago. I will find out what is really wrong with truck today when I take it to a proper alignment shop. I will be turning them in to the dealer board. All of this and I gave the salesman a signed Elway jersey. This is how they do business! Complete crooks!!!
Call me stupid, but I was completely taken advantage of
Call me stupid, but I was completely taken advantage of as a female, as a widow, as someone who had just had my vehicle totalled by a careless driver, and they sold me a dangerous vehicle. The steering wheel wasn't level while driving. The alignment wasn't properly done. I called within the 72 hour grace period and was told the car was safe, although one wheel couldn't be aligned fully. I was told it was 1/4 inch off! I was then accused of buyers remorse. They should have fixed this before it left the lot. They offered nothing! 6000 miles later, I find I am driving on a tire with the steel belt exposed! I could have been killed!!! Now both new tires on front end are ruined (about $500 each). They were legit hiding something. I called the manager to report and was told that I would hear from the owner. That was a week ago. I will find out what is really wrong with truck today when I take it to a proper alignment shop. I will be turning them in to the dealer board. All of this and I gave the salesman a signed Elway jersey. This is how they do business! Complete crooks!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car